My car battery died in my garage due to an issue in the dashboard (Subaru recalled it later) and it…read morejust laughed at my 6 amp charger. Busy football weekend. Called AAA at 7 pm and Shane Strong himself was there in 20 minutes. Friendly and knowledgeable, he pinpointed the problem and quickly got me going. Isn't everything supposed to work like this??

Always helpful and friendly. They go out of their way to help. They also can get really busy, its…read moreworth waiting for them if you can.

My son ended up in a ditch - DEEP in a ditch - and these guys were there right away to get him out…read more The poor driver had to shovel a ton of snow to do it, and wouldn't even let us help. Their business card is now in my wallet for future emergencies!

Quick and courteous !! Clearly Driver Roger L is out to make sure his company gets a great review!!read more

I want to thank Ryan and his staff for another great painting job on my 2005 Toyota Corolla. I had…read morethe front hood and top done in December...it was outstanding. Now I had the rare trunk painted and my 2005 Toyota Corolla looks more like a 2025 model. Reasonably priced in a professional and timely manner. Thanks, again Ryan for your continued excellent service. Tom Caterino 6/26/26.

Thank you so much to Ryan and the staff at Hollywood Towing for the quick and incredible work they…read moredid on my Kia after a deer royally messed it up. It looks brand new, I'm still in shock. Thank you thank you thank you!!!

This man was amazing. I was driving to Endicott, and I got stuck in Franklin, which is a bit of a…read moreghost town. There was no one around. It was super dark. My rental car got stuck in snow gully, because I was stupid enough to pull over, thinking that there was a flat surface underneath that snow. It was a country road. I've learned my lesson. Steve came over in 12 minutes, flat. It was amazing. He pulled my car out of the ditch. NO SCRATCHES whatsoever. He then made sure the car was alright by driving it back and forth. THEN, because my car was on nearly empty, he guided me to the nearest gas station and then set me on my way on I-88 East. Wonderful person, highly highly recommend. Super professional and generous.

They came as soon as I called my insurance company! Thank you approved towing and recovery!read more

I've used this garage for almost 20 years. This is my go-to place. Friendly, really experienced,…read more price is good. I've learned that I can count on them. And that's hard to find.

super friendly staff, very knowledgeable techs, fair pricing and willing to fix just about anything…read moreon your vehicle. they do all, soup to nuts!

Sometimes life happens and you have to pay a lot ($250) to get your vehicle out of the mud or snow…read more But if you're going to charge me that much, there is no reason to be so rude. And I mean RUDE! The disgruntled tow driver was rolling his eyes, sighing, and acting like a grumpy 5 year old the entire time. I try to give the benefit of the doubt and have patience. Maybe he was having a bad day. But even after I paid him and thanked him repeatedly, he had the nerve to take up more of my time and complain about the sound of my truck, among other things. Basically the business is run by an annoying boomer who enjoys price gouging and thinks he knows everything. Next time I will call the guy on 220 in Oxford who was incredibly pleasant (even in 10 degree weather and icy roads at midnight) and charges $50 less to tow 20 miles longer!! Forget this place.

PLEASE READ THIS if I could give a negative 5 I would this place is evil they charged me 1300 for…read moreonly 3 days and refused to even talk about the situation unless I payed. They threatened me multiple times stating that I no longer own the vehicle unless I payed and they would ramp up prices until they get the money, straight wicked. The man talked with no empathy unless getting the money so messed up to do to a student with barely enough to get by. Please do something else that doesn't even include these disgusting folk that care about nothing but money, I tried to get my receipt after and he talked to me like I was an enemy, straight up mad that I was even on the phone with him after the transaction. Dismissing any of my worries on where my money went saying I would "just have to deal with it" WHO SAYS THAT IN A BUSINESS SETTING?? in what world?? He doesn't even take my email down saying "that's your fault for saying it wrong oh well" this is something you read out of a book how unbelievable it is he says I would have to call back and will send it if I'm lucky. Don't.go.here. -- it doesn't let me reply to their response but if you think this is due to insurance your insane. I know what I was told. And I was given a rate of 700 before the day I called to get my vehicle out of there. I even called on that Monday to no response but only a dismissive "we where busy" I surely do understand that, but when your charging 95 a day YOU DONT GET TO BRUSH OFF CALLS OF SOMEONE TRYING TO GET THEIR CAR OFF YOUR LOT. This all with the most rude person on this earth on the phone with me still making threats. I'm not so silly to just come and drop a one star just because it's so fun, every thing has a reason. Another reason being the mechanic you brought it too says that you guys caused more damage to my cars frame due to you guys NOT KNOWING how to do your jobs, you think someone is going to go for that? You must be on something strong. Craziest part is I was asking so politely to just leave my car somewhere else that weekend if they would charge that much a day but they refused. And what you guys did after I tried to get my receipt was what tipped me over enjoy this one star.

Had a collision on my car and from out of town. The owner was very informative and did a great…read morejob restoring my car to its original condition. They work with my insurance and let me know when the car was ready as soon as it was ready give them a great review

I wouldn't take my vehicle any other place for an accident than Thetfords…read more Professional staff. Timely turn around.

it's never a good day when you have to show up at a business like this, but it did happen to me,…read morebut they did make it easy and they were very decent to me people in the office were very helpful and their gentleman that picked my car up was very nice and let me get my belongings

ABSOLUTELY TERRIBLE, i get and understand the nature of a tow company especially when it comes to…read morerepossession however when i got my car back and got it on a lift i noticed significant damage to the underside of my front bumper where the car was dragged up the lift when i contacted the company to let them know both agents were incredibly rude and disrespectful saying that i cant pinpoint where the damage came from even though i gave said agents the keys to the vehicle and went inside to look for my phone i even have a voicemail from someone who was watching the car get dragged up the ramp where you can hear the vehicle scraping and even her saying "your scraping the S*** out of the front of the car" if i could attach photos here i would not to mention their location is very unprofessional when you go inside to sign paperwork to get the vehicle released you get put into a 3x3 plywood box with a window. so tldr absolutley terrible company the only good thing about this place was the younger girl working their becasue she was polite and efficient