Pre bookable only, always on time…read more The car is clean and always efficient (No Breakdowns) Local man, so he know the roads, and people in the area well. I would be happy to recommend this taxi firm to friends. Prices are fair on average with other local firms.

There are two types of taxis - the usual black cabs you can hail on the street and others that are…read morepre-booked. Loyal has an office on Cattle Market Street not far from the Norwich Castle. Since my customer's office is nearby, it's sometimes easier to walk over and let them call one of their taxis to come by and pick me up. Sometimes the wait is short and sometimes the wait is long. The drivers are good. They know the city and since it's prebooked, the fare is set so you don't have to watch the meter. They'll take all the right shortcuts because they want to get paid and be ready for the next customer.

Good taxi service at a decent rate. Helped us out with a long-distance trip to North Essex after…read moreour train was indefinitely cancelled.

Excellent friendly service. We needed to travel to various places throughout the day and our…read moredriver Donna was always there to meet us at the arranged time and place. There were six of us and we all agreed that Donna was extremely professional, courteous, friendly and reliable. Would thoroughly recommend.

Thr most expensive taxi service I've ever used. Hingham to Wicklewood at 6:45pm was £15. Pretty…read moremuch a fiver a mile. My advice: Use as a last resort only.

Family run local taxi company based in Saxmundham…read more Very friendly and extremely helpful - they will even take well behaved pets in the taxis. Reasonably priced. Happy to do short local jobs alongside the longer runs to airports etc.

Excellent service today, called up this morning in need of a taxi run & JD's Taxi's fit me in and…read moreput a smile on my face after a stressful few days so thankyou very much!

Grest service from start to finish . Excellent…read morecommunication and great drivers . Use regularly for airports and stations . Never been let down and always get a confirmation text or email to confirm booking the day before which saves alot of stress worrying about the finer details. Would recommend Epicprivatehire to anyone.

Absolutely unacceptable experience - never using Veezu again…read more This morning I was supposed to start my vacation. I had a coach booked for 1:50 AM to the airport. I pre-booked a taxi through the Veezu app on Friday for 1:25 AM - the booking was confirmed. At 1:20 AM, I received a message saying my booking had been dispatched and they were looking for a driver. I immediately called them, only to be told they had no taxis available. I explained my situation, stressing the urgency, but all they could say was "we're sorry." Their best offer was a taxi at 1:50 - which was completely useless, as that's exactly when my bus was leaving. If I missed that bus, I'd miss my flight and my holiday would be ruined. I had no chance of reaching the bus station on foot at that hour. Thankfully, I contacted Courtesy Taxis, and they arrived within 2 minutes. The price was the same, but the reliability was priceless. I will never use Veezu again. Their service, communication, and app are absolutely unreliable and unacceptable. A total disgrace.

i have decided to stick with this company whenever need a taxi for 3 or 4 years. prices always very…read morefair. staff on the whole very friendly and helpful although do get the odd ones who say nowt or grunt till its time to pay. they call when taxi is outside which i suppose helps either side me not having to wait in cold and driver not having to go knocking on doors. all the cars ive seen or been in are comfy and seem well maintained. cars are equipped with alsorts of gadgets for driver sat nav road angel there are times when there obviously is a wait especially weekends and when local events on but this would be same whatever firm used worth a punt id say

I chose Lion Travel after looking around many other local companies and getting quotes. Lion travel…read moreseemed much more professional and actually cheaper than the rest. We got picked up by a friendly man, who helped us with our bags, and we travelled to the airport in a lovely comfortable and clean car. When we came back, our flight was nearly 45 minutes early, but when we walked into departures, the guy was there waiting for us. He mentioned that he had been following the flight online, so he knew exactly when it was coming in. We thought that this was a very nice touch. We will definitely be using Lion Travel again.

Absolute lifesavers - 5 stars is not enough!…read more Courtesy Taxis truly saved my holiday. In the early hours of the morning, I was supposed to catch a 1:50 AM coach to the airport to start my vacation. I had pre-booked a taxi through the Veezu app for 1:25 AM - the booking was confirmed days in advance. But at 1:20 AM, I got a message saying they were still looking for a driver. When I called, they told me they had no cars available. Their "solution"? Maybe they could send someone by 1:50 - the exact time my bus was leaving. Absolutely useless and unacceptable. In a complete panic, I called Courtesy Taxis - and to my amazement, a taxi arrived within 2 minutes. Fast, professional, and reliable. Thanks to them, I made it to the coach station just in time, and my holiday wasn't ruined. The fare was reasonable, but their reliability is priceless. I will never use Veezu again - but I will absolutely call Courtesy Taxis any time I need a ride. Thank you for being there when it truly mattered.

The phone operator took my request instantly with no chance to discuss anything…read more The driver was fine, but took an odd route and charged me seven quid for a very short journey. A trip from my address into town which is the same length is only a fiver usually, and the taxi is based very near to me so I was expecting cheaper

Airport Transfer #Excellent service We had a really…read morebrilliant experience. Pedro was awesome. He was on time, dressed smart and the car was really clean. We had a great start and end to our holiday. Thanks for the service. Would definitely use them again.

From the owner: We are a friendly, family-run taxi company who provides transport to all UK airports, seaports or…read moreany other countrywide destinations. Our drivers and chauffeurs are licensed, professionally trained.

I have had a terrible experience with them. I tried buying a bus pass online. The transaction went…read morethrough, but upon asking them they denied. When I rasied an issue with Paypal, they blocked my account stating they're doing so because i raised dispute for my transaction. After repeated requests to talk to superior, they have just taken a decision to block my account whereas they are the ones who didn't provide me service in the first place and got offended when a dispute was raised because they blatantly denied refunding the amount and unblocking my account. Twice they deducted money and didn't give the bus pass. Classic case of racial profiling.

Absolutely awful service Dont waste your time waiting for buses that never turn up, walk or get a…read morebike. Night after night my whole nights buses cancelled. I cancelled my bus pass. I think they should have to pay compensation if they can't fulfill their obligations, like trains or flights. Disgusting how leave the most vulnerable people in society, abandoned and just drive past. They should be stripped of public contract how are you supposed to get to work or anywhere on time you are reliant on First Bus. The fares are an absolute joke compared to TFL....so much for leveling up or bus back better. However will people have confidence to rely on public transport and give up the car... Never... Walk its healthier... Norwich mus have the oldest bus fleet in the country dirty tatty old buses..