Absolutely horrible company. The extended warranty people use this company and the first repair I…read moreput in took a month for them to service and the problem still exists. The second repair has been over two months now and they will not return text messages or phone calls. I was able to get in touch with them after a month and they informed me that they ordered a part that day and they were waiting for it to come in. One month later, they order a part, but they haven't been out to even see the refrigerator. I would never do business with this company and I would never recommend them. Absolutely awful unprofessional company.

The repair person didn't seem very knowledgeable about what he was doing. They don't keep parts…read moreavailable. It took more than 3 weeks for them to get replacement parts. By the time they received the parts the appliance had been replaced. I would've been without a refrigerator for more than a month waiting on their repairs. Unacceptable!!!!!

The office was very accommodating with times since we lived out of town. Scheduling times were…read moreaccurate. I would use them again!

From the owner: Southern Appliance provides appliances sales and are a Whirlpool exclusive self-service dealer in…read morethe McComb, MS area.

So thankful for BAC Mechanical Services. Finding the storm damaged weather head & meter removed by…read moreSWEPA was truly disappointing a week before Turkey Day. Very pleased with the professional service provided by BAC. So impressed by the honest, hard-working Electricians who rescued our Thanksgiving in 2024. Excellent customer service, gentlemen.!!

I requested plumbing service. And I was very happy with the response time & the work. Even gave me…read moresome things I would need to do to keep my septic system flowing. Very professional & the quote I was given I was very pleased.

The upstairs Nest was giving me an error code and the air would not come on. Jason responded and…read morefixed the issue. He was unable to make it at the time agreed, but he called to let me know he was running late.

The technician tells the client one thing and then step out side until the home warranty…read morerepresentative. Something else always begging for water or juice. Enter my home twice always has a smell or stench on him. The stated that I did not sign. He did not ask me to sign. He left out the door never goodbye. I call him and ask why did you never ask me to sign. He told me to get choice to fix it!! Very rude and unprofessional

No one showed up much less fixed my washer ! This started on Aug 8 and still going, nothing fixed!…read moreThanks a lot

Terrible service and their Tech are unskilled and unreliable. Very very very overpriced and will…read morehave you paying for services not needed because of lack of knowledge. Called them out to inspect a gas line for permit inspection, somehow their tech removed my water heater from my house and took it back to their shop by mistake!. After calling they finally brought my appliance back but it was damaged, scratched and leaking, they refused to fix they mistake and forced me to bring a Civil Suit against the for the damages their tech (Jacob) caused at my property. This is now became civil matter and been turned over to local court house

I do not recommend Southern Air Heating, Cooling & Plumbing. I am a new customer that booked a…read moreservice online for Monday, 7/20/26. My A/C unit is having trouble getting down to a cool temperature, and the heat index has been over 100 degrees every day. They cancelled on me Monday, then Tuesday, then didn't even call on Wednesday to state they were not going to be able to make it today...I only found out by calling myself to confirm they were going to make it. Save yourself some time and go with someone else.