3 weeks ago I brought my car in for an oil change, and for a very low tire pressure warning light…read more When I checked in, I let the woman behind the counter know that I was concerned about my tire reading. After about an hour, they let me know that my car was ready. I went back to the counter and paid, and asked if anything was wrong with one of my tires. She said, nope they all looked great, and the sensor had most likely gone off due the the changing temperature each day. I left feeling happy with the service I had been provided. 2 days later, when I arrived at work, I had a completely flat tire. One of my co workers was kind enough to remove it and replace it with my spare tire. It had a huge nail in it. I was able to drive to A place called Star Lube when I got off of work, and they quickly patched it for me, and stated that they had no idea how anyone could have missed that. There is a sitting area there, btw.

There were 3 guys covered in grease hovered around one car engine at Star Lube. Finally one walked…read moreover and I asked him about getting an oil change. He said it would cost $89 for a blend and he didn't know how long it would take. I went all the way over to Valvoline at Branson West that has great, reliable, fast service at a good price. Star Lube is a joke.

Quick and efficient service at good price for oil change while I waited. Was out of there in 15…read moreminutes and even got a veteran's discount. I recommend.

My mom's tire had a nail in it, so they patched it up at the dealership and we came on over to Big…read moreO Tires. They tested the tire in their tank, confirmed the patch should hold up, answered all our questions, then sent us on our way! Great service, nice staff, and we'll definitely be back.

I went into have a lower ball joint inspected. They told me that I needed a left outer tie rod end…read more Lower control arm and two front stunts. Those did need repair. Lower control arm was done by them in February and they gave me grief that that was under warranty. When it was time to go up in the alignment rack they told be they couldn't to it because the inner and outer tie rods were "seized" stuck and they couldn't do it without replacing the passenger inner and outer tie rod. I asked them how far it was out. After I asked them how far it was out, they had no answers and they pulled it on the rack. The toe was out on the side they did the tie rod and lower control arm work. Why were they trying to adjust this rod ends on the passenger side if they didn't even have it on the rack in the first place. After it was on the rack it didn't need any adjustments on that side at all. I will be calling the owner then look at options with the courts. Total fraud. They prey on people they think that are just on vacation. I live here. Please dont let them try to scam you like they did me!

I brought my Cadillac to them for front struts. They did a check on anything that could need…read morerepair. They gave us an estimate for repairing everything ($4300). This included a/c compressor and other work they said need to be done . We decided to pull from savings and a friend helped us with some and we had all repairs fixed. (My husband is disabled and I need a working car.) After a few days of getting the car back, it started making noise. I checked fluids and there was 0 transmission fluid. I went to the store and purchased transmission fluid and filled her up. A few days later my power steering started whining. I brought it by and they said my pump was probably going out and I'd have to make an appointment and drop it off to them for checking and repair. When I got home I checked fluid and that, too, was empty. I filled it up and thought all was good. When weather got warmer I needed my a/c for the first time since the "repairs/replacement" of my compressor and hoses that they said were bad. (It worked perfectly and blew cold when I brought it in.) My ac didn't work when the car was moving, only when sitting still. I brought it to them and they said I'd have to make an appointment (a week later) to have them look at it. I did and they "fixed" it and I went and picked it up after hours when I got off work. It still wasn't fixed so the next morning we called and again they say I need an appointment a week later. They said it may need an OEM compressor and that would cost an additional $100. We brought it back to them and they called us the next day and said the was nothing they could do and that we needed to bring it to the Cadi dealership in Springfield. We did and their mechanic showed us that the plug was never put back on the compressor and that it would be $2500 to replace the compressor that was improperly done by Art's. We will never take another vehicle to them or recommend them to anyone!

We were in Branson for my grandson's World Series games. We go from New Jersey to Branson with no…read moreissues in the car while we were out there wouldn't start. Shop I couldn't take us in until the next morning. One gave us the name of another one and finally called Arts!! They fit us in and was able to diagnose that it was a battery changed the battery and we were able to make it to my grandson that afternoon by two!! Thank you !!

Making an appointment online to get an oil change is so easy and they always get us in on time…read more Orianna is always so sweet and helpful

Our Volvo had overheated. We were able to make it to a very close Walmart on 76 in Branson…read moreMissouri. We met a very nice young man named Dakota. He googled exactly which coolant we needed. I've never met a nicer young man doing his job. We tried to tip him and he said he can't take that but thanked us for it anyways. He restores your faith in the next generation coming up behind us.

Absolutely cannot believe how nice this place is and the employees were! Had an emergency tire…read morevalve issue on our camper and they immediately took care of our problem & didn't take advantage of us like so many businesses do knowing travelers are in desperate need of a repair & basically have you over a barrel at their mercy!! Big O Tire is an A+ Tire Shop...if you are in the Branson or Hollister, Missouri area, they will do you right!!

Been here twice. First time with an oil change that accidentally drained and failed to replace…read moretransmission fluid. That ended badly as it was leaving town for a trip. They did pay for repairs in a different city as it was undeniable, but not for a rental car for a week. Tried again for an inspection by my daughter but they found things that weren't wrong and failed to approve unless we did 500 in repairs. Took it elsewhere and no issues. Asked about replacing the tie rods and they asked why since there weren't any issues. Hmm. No third chance for this place.

What great folks! Just moved here from Texas, and found these guys through yelp. Asked around too…read moreand got personal recommendations . They were so nice and the service was fast. Great price too. Glad to know where to take my Honda for all service and repairs. Special shoutout to William Martinez. He was so thoughtful and helpful. People were dropping off homemade cookies to thank these special people for doing a great job. It was a like an episode of Cheers, but with automotive services. Even the other patrons were super nice. The only place i will take my car for like, forever. Do make an appointment for regular services, it's still a small town.

Oil Change... Rotate and Balance Tires...and Change Air Filter after mechanic showed us our e old,…read morereally fillthy one. Service was spot on and in a timely manner! The people were very nice and helpful as well.

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.