I have used this spa for years before we moved out of state. When we come back to town to visit…read morerelatives, we ALWAYS book a couple session. They're the best!!

I had been enjoying massages from this spa for over a year but just had a horrible experience due…read moreto a scheduling conflict. I called to schedule with my normal masseuse and they gave me an appt. I showed up and they told me I didn't have an appt with her and had to go with someone else since she had a client coming in 30 minutes. When I pushed back and asked if the other client could use the other masseuse when they came, the front desk said okay. Then I began my massage, and after 30 minutes the masseuse was switched out without ever discussing this with me. When I said something upon the conclusion of the appt to the front desk the woman was nasty and unapologetic. She said the other client booked before me, so they had priority with the masseuse. She took no responsibility for the scheduling error and started attacking me, asking if the second masseuse wasn't good and what was the problem. I will not return to this establishment.

So glad to have found this gem so close to my home. Place was very clean, staff was very friendly…read more My massage by Annie was wonderful and just what I needed. I'll certainly be back.

The front door is off the main street and is really more of the back door as all the rooms are…read moreright as you walk in with a bell on it. The walls are paper thin so anyone walking in will be heard walking, talking, and that bell on the door will surely get your attention. Nevermind Lily at the front Desk will answer the phone while services are going on and the ENTIRE conversation will be heard. Now we came Valentine's day for a 90 minutes couple's Massage. As we walked through the door we noticed it wasn't your normal entrance and the lady from down the hall yelled "hi you here for massage", I was afraid to yell back because I wasnt sure services were in session in any of the rooms but we quietly said yes. The only person that understood a little English was Lily but that was starined quite a bit. She took us back down the hall to the room next to the door we came into. Two women were standing there so naturally I assumed they're our therapist but didn't understand a bit of English AT ALL, just kept smiling and talking to eachother. We are used to being asked medical history or are there any injuries we should know about and what areas of focus we wanted. NONE OF THIS WAS ASKED FROM BOOKING TO ENTERING!! 1ST Red flag! We got in the room and was rushed into it but I stopped them to ask "Aren't you interested in what we would like to focus on and any injuries we may or may not have. They didn't understand a bit of what I said and even pulled out a phone for us to speak into to translate, yet they still didn't understand!! I asked Lily to communicate with Luna and Amy about what we were looking for because they didn't understand anything at all and she just kept saying "yes I know you want a massage to relax" but she didnt understand anything we were saying about it either, like how we didn't want any deep tissue or heavy pressure at all, so I gave up per my partners request to just go with it and hope for the best. 2ND REDFLAG- Not sure if anyone noticed the signs on the doors behind the robes which spoke of this place being subject to police searches etc but we didnt until the end. We got undressed and on the table where we had to put a folded up sheet over us once laying down and no one told us to face up or down to begin with so we chose face down. There's no music in the room at all, in which was asked for and we were told to listen to the music that plays in the hallway, I muzzled myself and just kept quiet. You can hear every single car, truck and mortcycle passing by on the road out front which again is why I was hoping for music in this room would help but nope! It was about 20 minutes or more before the sheet on our backs was ever removed to massage because prior to that I felt like she was walking around the table pinching and pushing on areas to kill some time and nothing more. I'm certified in several types of services in which one is Shiatsu and that wasn't it.... then once she pulled the sheet back half of my butt was uncovered to the middle of my butt crack and I looked over at my partner so was hers.THIS IS NOT NORMAL PRACTICE, as a matter of fact therapist are supposed to ask for comfort levels, if they wish for certain areas to be worked on or not, but in this case with none English speaking ladies we were at their mercy! It was soooo uncomfortable at times that I almost got up several times and stopped the session. I didn't to let my partner continue. Later I would come to findout hers was horrible the entire time just as mine because they used elbows everywhere, even in places they aren't supposed to like your Spine, crossing over bones, tendons and certain areas of the neck. My therapist had the audacity to interrupt what she was doing on my back to ask me if I wanted cupping but couldn't explain it in english in order for me to understand so she went and got the flyer showing pictures of it and I said NO. 3rd RED FLAG.In massage there is always a slight chance of soreness to be expected ONLY AFTER certain tyoes of services, not after a Swedish relaxing massage session that was supposed to be for us!!

Great service and clean environment. The massage therapist was courteous and very inquisitive about…read moreyour physical concerns.

I feel amazing after today's massage!! I highly recommend…read morethis place. Very clean, very friendly, and very relaxing room. 10/10. ( I will definitely return) Thank you!!

While traveling for work, I found myself in desperate need of a massage. Luckily, I was able to…read morebook an appointment online for the next day, even late at night, which was super convenient. Candace Parker was my assigned massage therapist. I was a bit skeptical at first due to the availability on such short notice, but my doubts quickly disappeared once the massage began. I'm a fan of deep tissue massages, and Candace did not disappoint. She had an impressive understanding of how everything connected and managed to work out a lot of my tension. She skillfully used her elbow and body weight at times to really get into the knots. The massage was excellent, and I felt incredibly relaxed afterward. I would definitely return to Candace for another session!

Marcie has been my therapist since relocating from NY 2004…read more Found her and never looked back after 1st appt 2006. As athlete she's kept me healthy, and I have referrers many of my athletes to her. They love her as well.

I absolutely love Massage Crystal in Rockville! This was my third massage here, and every…read moreexperience has been amazing. My first two visits were for couples massages with my husband, and today he surprised me with a two-hour massage! One of my favorite things about this place is how beautiful, clean, and relaxing it is. It always smells incredible the moment you walk in, which immediately sets the tone for a great experience. The massage therapists are wonderful. They never make you feel rushed, take their time throughout the entire service, and regularly check in to make sure the pressure is exactly right. Another huge plus is their availability. It's so easy to book, and they're open until 9 PM, which has been a lifesaver after stressful workdays. My husband and I have even gone together in the evening just to unwind. Because of its location, I think this place could easily be overlooked, but it absolutely shouldn't be. If you're looking for a clean, welcoming spa with excellent massages and caring therapists, Massage Crystal is definitely worth a visit. I can't recommend them enough!

I had a heavenly experience today with Angela - an extremely knowledgeable professional. She is a…read morefavorite at Massage Crystal, and I now know why. This was my second visit - and I knew I would return from the moment I walked in, the first time. I enjoyed the 60 minute session on that visit two weeks ago. I felt like I was walking on clouds when I walked out! That's my litmus test of a truly life-changing spa experience! The staff is personable, courteous and helpful - which does so much to enhance the upscale, calm and serene ambiance. And the prices are very reasonable - I have paid more elsewhere, for far less quality! Today, (5/24), I had the 90-minute session with medicated oil and hot stones add-on. Outstanding! I am a deep tissue massage client. Angela not only asked me about my areas of need, she also guided me through the process, step by step as she kneaded my joints, muscles, tendons, and performed firm, but gentle range of motion tests. Her assessment included tips on how to remedy/alleviate the tension in those areas. However, there was minimal talking, only when necessary. The soft music and dimmed lights were perfect for maximum relaxation. I could go on and on singing the praises of Massage Crystal and team! I have added these visits to my wellness regimen - and am taking Angela's advice! I highly recommend this spa for their top tier treatment, sleek and modern furnishings, calm environment, exceptional massage therapists and staff. Dena (sp) at the front desk today, reminded me about my Massage Crystal card (thankfully in my wallet), and stamped it for me. You know I made an appointment for next month! 10/10 = Walking on clouds sensation!

During this COVID time when I gave up on my primary care, I decided to go a different route. I…read morestumbled across WINM. Made and apportionment. I had an appointment with the head doctor, Victoria Goldstein. Her beside manner was awesome. She was so patient and listened to everything I had to say. She was prompt thorough and old school. Just the way, I like it. Her physical was completely different that your typical office visit with you medical doctors. I believe she is playing a major role in healing process during then time. I'd recommend her to anyone. Great experience and warm welcoming environment! You won't be disappointed at all.

I had been struggling with so many health problems and had given up that I ll ever find a cure for…read moremy situation. Years of going to so many doctors, and still nothing is working. Until, I came across the Washington Institute website, and thought to my self this is my last resort. I was so impressed by the first call I got from Dr. Victoria Goldsten in response to my email, and even more impressed when I got to meet her in person for my first visit. She is extremely knowledgeable, very professional and above all listens and is passionate about everything she does. Ever since then I have been treated with homeopathic remedies and lymph drainage, and I am a changed person. Not only does Dr Victoria have this thorough natural exam but also all the homeopathic remedies helped heal my body and improved my wellbeing. I am beyond grateful. I have been on the right track towards healing with a trusted professional Doctor of Homeopathy - how knows exactly what works best for you.

I paid upfront for laser hair removal and felt extremely uncomfortable throughout the entire…read moreprocess. During each session, I was left exposed and vulnerable, while Nana, the owner, was cold, rude, and completely unprofessional. Nothing about her behavior matched the friendly tone she had during the first consultation. Instead of results, I kept being told I just needed more sessions--over and over. I finally switched to Milan Laser, and by my third session there, I started seeing real progress. This place made me feel disrespected and taken advantage of. I wouldn't recommend it to anyone

I absolutely LOVE this spa!!! Beautiful and CLEAN!!! The entire staff is so friendly and nice…read more Kaylee is wonderful!!! I left feeling like a million bucks. I would recommend this place too countless people and I recommend you try them too! Great pricing and amazing results! I found this place on groupon and it was well worth the money. Here's to you feeling better too! Definitely check this place out you won't regret it .

This is MORE than a massage. It is a whole body experience that includes extensive deep tissue…read morerelease, stretching with breath work and trigger point pressure to loosen your entire musculoskeletal system. It's the most invigorating experience for your body and mind as you learn to relax and let go of tension into deep stretches.

Great atmosphere. Not so great massage. I was really impressed with the decor, the girls being…read morereally friendly but when it came to the actual massage, it fell short. We have been to Thailand and know what a Thai massage is like. This ain't it. They overcharge you but it doesn't pay out in the end. Kinda disappointed

What an absolute sweetheart!…read more If you're looking for Thai massage in a quiet, stress-free environment...look no further. It's been found. Kala is professional, efficient, and made me feel 100% comfortable. You need to specify the areas and amount of pressure, and she's willing to change course during the service if it's too much. The only caveat is the schedule booking further out because it's her business. Which people will simply have to deal with, because it is what it is. She's not an octopus. She doesn't morph into multiple Kala's. I will say that if you're unfamiliar with Thai massage, it can be rather firm. I took a hot shower and slept like a baby after getting home. Thanks again Kala!

There really aren't many authentic Thai massage places can be found in Maryland... so happy I found…read moreKala. Text communications for appointments were efficient. Kala is very nice, calm, professional, and have strong hands. The massage was fantastic. Deep tissue, fought through all the stressful lumps, felt like dropped 10lbs off of my shoulders afterwards. Price was reasonable. Credit card is accepted. I booked 2 more massages right after, since her sessions get booked fairly fast. Highly recommend by IG@WineDinenVacay

Darlene was amazing! I visited Hand & Stone for a classic facial. She took the time to evaluate my…read morecomplexion, offer options and ensure it was all in my price range. The results exceeded my expectations. Darlene sent me home with a note how to enhance my skin car regimen and a few samples. I highly recommend Darlene!

Several months ago, I booked 2 appointments online for my husband and myself. They were 2 separate…read moreappointments for individual Swedish Massages. About 1 week before my scheduled appointment, I received a call from a Hand and Stone employee informing that the massage therapist for my husband will be out on medical leave, so his appointment would have to be rescheduled. I asked the employee to also cancel my massage, as we wanted to get massages at the same time, and I would call back to reschedule. They confirmed that they would cancel both appointments. 2 days before my scheduled appointment (that I now assumed had been cancelled), I received an automatic text asking me to confirm my appointment for today. I immediately called the receptionist to confirm, as I was told my appointment would be cancelled. She stated that the system must not have cancelled my appointment, but she would do so now. She also rescheduled us for the following month. At the time of my originally scheduled (and what I had now cancelled twice) appointment, I got a call asking if I was on my way to my appointment. I said no, and that I had spoken with someone on 2 different occasions over the past 2 weeks who confirmed that my appointment would be cancelled. I was told that the appointment was not cancelled and that I would be charged a "same day cancellation fee." I obviously was confused and upset, as I was not cancelling on the same day, but it was a mistake on the computer system and/or receptionist's end. I was told that a manager would call me back in 24-48 hours to resolve this issue, so I guess we will see if they actually call...