Alex did an amazing job walking me through the process of and on the design of my remodel. She…read morebrought fresh ideas and facilitated the entire process. I was provided many options and my desires, style, and the style of my historic home were heard and represented better than I could have imagined. All communication was timely and I am very happy with the results.

Alex made my formal living area and dining room stunning! She listened to what I wanted and…read moredelivered! My living room and dining area are stunning, and look like they are out of a magazine. Great communication, and gave me weekly updates on my project. My husband asked me when Alex would have time to design the rest of our house I will be definitely hiring her again.

Justine did a great job helping us remodel our kitchen, laundry, dining, and sun rooms…read more Her knowledge of all the cabinet options, hardware styles, and flooring saved us a lot of time and aggravation. We would not have been able to pack as much storage and functionality in our spaces while keeping it from looking cluttered. .

Hiring Justine Marie was the best investment we made during our home remodel. Our remodeling…read moreproject would have been extremely overwhelming had it been my husband and I managing it alone. We just completed a substantial home remodel where we needed lots of guidance with design and product, Justine was referred to us by a friend who had just used her services and who was very grateful for her help. Justine's services included creating a design plan, assisting with product selection, managing deliveries, and she was always available when we had questions or concerns. I highly recommend Justine Marie's services, she is professional, very helpful, and wonderful to work with! We are definitely going to use her services for another future project.

Rebecca worked on our Seattle house for several years and even helped with the exterior. We really…read moreenjoyed working with her on the design process. She took the time to listen to our goals for the house and made sure to strike a balance between what my wife and I wanted. She was very respectful of the house's age and focused on creating a timeless design for each room. We're big fans of color, and it's clear that she's really skilled at working with it, which is why we chose her in the first place. Overall, we couldn't be happier with how everything turned out!

We hired Rebecca in December of 2021 to work on three rooms -- our entryway, living room, and…read moremaster bathroom. Our contract stated that she would provide design and project management services. We also purchased furniture from her for our living room. In total, we paid her approximately $50k for all of these services and products. Throughout the project, Rebecca made us feel as though we were her absolute lowest priority and frequently showed little to no regard for our time. After we paid her for the furniture, Rebecca stopped communicating with us. Her contract states that she will respond to questions and comments within 3 business days, but she frequently ignored our emails and we would typically not hear from her for 4-6 weeks, only after repeated emails from us requesting updates. For 6 months, Rebecca repeatedly told us our technical drawings would be ready within 1 or 2 weeks. Then we would not hear from her for 4-6 weeks, and would often have to email her two or more times before we would even receive a response. In her response, she would simply repeat that we could expect our drawings within 2 weeks. This cycle repeated for 6 months, and we finally received technical drawings in March of 2023, nearly 15 months after we began working with her. The drawings themselves lacked details such as terminations and returns, and even included the wrong colors. These issues were never corrected. Rebecca showed very little regard for our time. She frequently canceled appointments at the last minute without explanation, usually in the middle of the day that she was supposed to meet with us. We generally did not hear from her again for 4-6 weeks at a time, only after repeated emails. After 18 months of this behavior, we finally sought legal counsel. Only after this did Rebecca finally respond to us and deliver our furniture. However, when we had an issue with one of the chairs that required a warranty claim, the same behavior emerged. We would not hear from her for many weeks on end, and appointments were canceled at the last minute, on the day she was supposed to visit. We had a remarkably poor experience with Rebecca. Our project for 3 small rooms should have taken several months, but has instead extended to nearly 2 years without being completed. We would strongly recommend avoiding her services.

I've taken awhile to write this review because I was finding myself at a loss for words to…read morearticulate just how integral Amy has been the past two years to our family's quality of life. With a baby on the way and first time mom I was understatedly in over my head with my move cross-country and our whole life still in boxes. Let's just say I really needed some help. I decided to give professional home organization a go for the first time. I sifted through several applicants and when l came across Amy's application it was obvious to me by the warmth in her tone she was for us because what I needed was understanding and patience and that's what she offered; 4 times a month for 2 years. She comes in with a big smile and her 12+ years of experience and completely set the standard for me in this industry. She is motivated, kind, particular and thorough. Gosh, our family misses her very much!! If you're in need of some gentle, at your pace help with purging, a "place" for all your things that just makes sense or maybe just a spring cleaning and trust is also a priority, she's it. From the bottom of our hearts... Thank you, Amy.

What's perpetually on your to-do list? Cross it off for good by hiring Brilliant Living to take…read morecare of it. Amy is dependable, practical, resourceful, graceful, and infinitely more organized than you. She will slay your home's messiest piles and then help you set up simple systems for keeping on top of life. Amy has an eye for detail and asks the right questions before she begins a task. Her positive, can-do attitude is energizing. She's a whiz at stain removal and thank-you-note writing. She's gifted enough to spruce up your living room decor (even when limited to items you already own) and humble enough to pick up after your dog. Also important to me: Her fees are completely reasonable. I wholeheartedly recommend her housecleaning and organizing services.

Kimberly was so fantastic to work with! I had a few, large storage spaces that were completely…read morefull. She worked through them to sell, donate, and/or organize the space. She was an excellent communicator. She completed the project faster than I thought it could be done, and the spaces look great!

Erin and team were great from start to finish. She came in incredibly competitive to the other…read morequotes and I chose her because of the reviews I'd read as well as price. She also made a couple recommendations when she came in for the quote that helped me lean her direction. She was flexible on start date when we had a delay in closing and finished on time, even with two people from her team out sick. She worked long hours to complete the project as promised and with professional quality and attention to detail. We are very happy with the work they did and would recommend them for any interior project you have. Thank you, Erin and Jessica, for helping our grandma place feel brand new!

Erin has painted different rooms of our house several times for many years. She is just amazing and…read moreeasy to work with. I trust her 100% to always give me honest feedback and great ideas. I don't worry so much about details because she takes care of everything. She's fast, clean, and very communicative. I would recommend her to everyone and I continue calling her back for projects around the house. We are lucky we found her.

I am extremely disappointed with their design, which caused us significant frustration and added…read moreexpense. I would not recommend this firm to anyone. They specified 7' interior and exterior doors, which must be special-ordered and cost nearly three times more than standard 6'8" doors. By the time this issue was identified, the house was already framed. We requested that the contractor lower the door openings from 7' to 6'8", which required additional materials and labor. In construction, any change order means redoing completed work, resulting in unnecessary additional costs. The bathroom windows are also oversized for the rooms. No privacy. Additionally, the drawings were inconsistent across the three bathrooms. In two bathrooms, the toilets were correctly centered at 18", but in the third bathroom the toilet was centered at only 15", even though there was sufficient space for 18". The plumber had to move the toilet 3", which again resulted in added expense.

This review doesn't exist for any reason other than to let others know of our life-altering…read moreexperience from trusting AIRD with our home; a fact-based caveat emptor of sorts. An outcome of trusting AIRD is delayed retirement to fund remediation of design/construction defects so our 1000sf house can function w/o long-term structural, water & other damage. AIRD's reviews & ratings on this site as well other sites are compromised by reviews made by employees of the general contractor she collaborated with). (Rebuttal to Jan2023 reply: Alexandra Immel did not fully cover costs related to one of her firm's erroneous omissions. We were still stuck w a $3K balance for one subcontractors. We paid for/endured delays due to her employee's other omissions. Wasting $3K+, extra months of double rent/mortgage, do-over construction materials & labor is a tiny expense relative to our total cost of remediating issues that originate AIRD's design (& omissions), as well as trusting the contractor Alexandra so wholeheartedly recommended for executing AIRD's plans. The client should never need to research City construction energy code when they're paying professional designers. But I was forced to. Like most people, I *want* to give good reviews, want to believe that when several hundred thousands of dollars is being borrowed & spent, it's spent it wisely. In reality, some people will allow emotions to positively bias their reality of such a huge investment, their reviews, enable excuse-making for individuals they find personally amiable, overlook the aspects that were professionally lacking. Unlike them, for this project, I invested time & money not to make a new "friend" to forgive, but to have a home with better space & small 250sf addition for a better quality of life. The cure is almost always worse than doing things right w the right people from the start. We had/hv no choice but to remediate ASAP. The time to minimize risk of preventable rot (of materials Alexandra insisted on), leaks & other defects is upon discovery of such design defects, not 5-10 years down the road which is when they would have shown up in the form of compromised structural integrity (final product & plans were evaluated by several design/construction pros). There's no space for "positivity bias" in this case no matter how much benefit of the doubt I wanted to extend. When a project involves moving out/in, (14mos of gas guzzling time-suck commuting is more than adequate for adding 250sf & a bathroom), mortgage $, it's critical staff hv adequate skill, knowledge & attn to structural/enviro detail, be *up-to-date* on critical skills/issues involved (appropriate materials, enviro impact, bldg & energy codes). Also essential is a genuine leader of a team who also truly values the time & financial resources of their client. AIRD fell short in all these respects. I'll never forget the comment spoken out loud at an early zoom meeting where Alexandra Immel literally said, in her own words w/ a smile, "money is cheap" (interest rates were lower; conversation is on record). The standard *looking* design plans AIRD produced were so lacking in detail, especially at critical structural junctures that the builder Alexandra recommended could not to execute her firm's designs, w/o trial & error & multiple do-overs, as if they were learning on the job & lacked the experience Alexandra Immel claimed they had. They'll naturally blame each other but absent legal action, the client is stuck w/ the total cost. Cascades of decisions are based on upstream decisions & good data, visual renderings. In our case they were asked for & promised at the start. But were never delivered in a timely manner PRIOR to critical decision points. A logical *looking* workflow on paper from a designer means nothing w this frequency of omissions (incl on plans signed off by the then lone registered architect in the firm at that time & caught by the city inspector). Any builder is dependent not just on designers' plans, but also knowledge of & respect for city code, as well as time-tested experience. Per WA records for just the last 7 yrs, the builders so heartily, *gushingly* recommended by Alexandra Immel had numerous safety violations & violations involving unlicensed (in our case, also incompetent) workers. Per state court records the builders also have 16 cases listed, between the state SUPREME, Appellate courts plus superior courts of at least two counties. When I checked with the state, spoke with Olympia, Immel's own registration attempt as an architect stalled out over two decades ago. Which would be fine had she kept up with the ever-evolving field of residential design (sub 4000sf builds don't require registered architects). I wasn't looking for inspiration, just competency, honesty. What I got was, & is still to this moment, a nightmare of a mess to tediously undo & clean up at a cost of hundreds of thousands of dollars, robbing us of years of quality of life.

Robyn Niederegger helped us with a bathroom in our home badly in need of updating. She oversaw the…read moreconstruction plan, color, and design choices and helped out so much with many choices of lighting design, as well as every part of the project. Her help in the area of the tile for both the shower and the flooring, made the choices so easy and I love the final result. I loved her attention to detail and how she worked with us in terms of helping me find the right things for my particular style. She also gave us choices that I wouldn't have thought of, but I ended up absolutely loving, so I'm so glad that she again, provided different choices for us. I am so grateful for all of her help on this project and now I am so happy to have a bathroom that I'm proud to have guests use. Thanks so much Robyn!"