First visit here and Darlene, the owner, is so kind and helpful. I brought a dry cleaning order and…read morea new suit to be fitted. She was careful and took her time measuring and marking my suit to give it a custom fit. I actually drive here from Jacksonville because I was treated so poorly time after time at our local dry cleaners. DARLENE is my new go-to Dry Cleaner & Tailor.

My curtain was a year old. It was in perfect condition except for the stain. The curtain did have a…read morestain. It was urine from a family members dog make dog! I asked it it could be removed and the girl at the counter told me it could. I trusted her. Using ammonia or fading of curtain was never discussed. I would not have left this curtain panel to bring home damaged. Also, this business is not BBB accredited! I wonder why.

I was impressed by how reliable and consistent Pelham Cleaners is. From suits to everyday clothes,…read moreeverything comes back looking brand new. Great quality and fair prices.

Quality is exceptional and staff very friendly. Quick turnaround time, a little pricey but worth…read moreevery penny.

This place is ridiculous! I don't know how they even stay in business with their prices and rude…read morecustomer service. My husband had to rent a tuxedo here as part of a bridal party. It was a tan basic suit, which to top, they ordered the wrong color and then blamed the bride for it when she called to let them know. They wanted to charge her an additional $75 per suit if she wanted to reorder the cream color she originally requested because get this: THEY RENT THE TUXEDOS FROM ANOTHER BUSINESS. THEY DON'T HAVE THEIR OWN TUXEDOS TO RENT OUT. They also did not have the color ties requested and just issued tan ties without asking the bride what other color she would prefer. Had to get a phone call from the bride how they made her feel about their mistake the week of the wedding. No discount for 5 total suits rented in the wrong color btw. My husband works late hours and they are closed by the time he gets out, so they added $50 for 2 days late. We live 40 mins from Shelbyville and are a one income family. When I called to explain our situation and settle the bill, it was $285!! I spoke to the owner to try to work a payment out and she was completely rude and unsympathetic. Instead she tried to embarrass me by threatening to call and make the mother of groom pay. When I explained to her she didn't need to get her involved and that I could pay her on Friday when my husband gets paid (I spoke to her on a Wednesday), she said just to call the dry cleaners and pay with card over the phone. When I did call on Friday as promised, they said it would be a $9.99 additional fee for using a card to pay, which the owner also failed to mention. $300 for a rental?!? I have never had to pay so much for a rental tux that was worn for one day! That's a month's worth of groceries nowadays. Please save your money and go somewhere else where they appreciate your hard earned money and patrionage. Never again.

I've been using this cleaner for months now, and they always do an amazing job. My clothes come…read moreback spotless, neatly pressed, and ready to wear. The staff is friendly and professional, highly recommend!

Friendly staff, quick turnaround, and top-quality results--Alabaster Cleaners is my go-to place…read more They never disappoint.

Terrible customer service! Rude & hateful. The girl that has "been there 14 years" is clueless and…read moretreats people awful! I'd probably find some better help or make sure she doesn't come in contact with the public. Will not EVER be back.

From the owner: New Location, Great Serviceread more

Always excellent customer service, wonderful services and timely without costing a fortune…read more I live across town now and still go here because they're the best and worth the drive

Quick and clean without all the unnecessary hassle. I wish every dry cleaners was like this!!!read more

One day turn around for my table cloth. They gave me a discount for it not being perfect! Staff…read morewere very nice. Quick service with a text that notified you when items are ready. Store was clean and smelt nice. Great location. Will be back for sure.

I wear dress shirts daily, and all of them are dry cleaned. We used this business's pickup and…read moredelivery service for at least eight years. There were a few issues over time -- a stain here or there that appeared during cleaning -- but never enough to make us switch. That changed a few weeks ago. Our normal delivery arrived: roughly 15 dress shirts, a few pairs of slacks, several blazers. Every single item REEKED of cigarettes and cheap air freshener. Not realizing the extent of it, I hung most of the order in my closet. Mistake. The entire walk-in was contaminated. I cannot overstate how bad this smell was -- imagine a motel room on Breaking Bad. With the closet door closed, we could still smell it throughout the first floor of our home. We ended up relaundering every piece of clothing they had "cleaned," then laundering the rest of the closet's contents on top of that. I scrubbed every hard surface with diluted distilled vinegar. I bought an $800 air purifier and ran it in the closet for several days to finally pull the smell out. When my bride brought the problem to management, she was met with a shrug and an offer to relaunder the original clothing. No reimbursement. No offer to address the rest of the damage. Nothing. We didn't press it. We moved to Mark's for twice-weekly pickup and delivery and haven't looked back. Steer clear of this business. Zero stars. Would not recommend.

Super clean Great service the personnel working there are…read moresuper helpful They care about the customer And very helpful

Needed a drop off laundry (wash and fold) with a quick turn around on a Friday. I called around 20…read morespots in the Birmingham area and all noted they couldn't get it done and back to me before Monday. I called Soap Box and spoke to Tilly, who said they could turn it around in a few hours. She wasn't joking. She called me two hours later and said it was ready! The laundry was spotless and folded nicely at a fair price. Go here and see Tilly. She'll take care of you!

I had to pay $6 and some change per load I washed. The good news is that it costs a lot less to dry…read moreand the driers were a bit bigger. I really wasn't aware of the tax non washing machine owners have to pay to do a load and it's got me really thinking about this AOC lady, maybe she has a point about eating the rich. Anyways like Mike Rowe would say Its a dirty job but somebody's gotta do it. There was surprisingly no vagrants outside or inside, kinda crazy considering they usually spawn at places like this. If you need to, I might recommend getting your own bucket and washing your clothes in the parking lot and just utilizing their driers. Good laundromat wish the prices were higher 5 stars

Pricey but good clean place. Machines worked well, wish there had been a drink machine though. Good…read moreamount of counter space for folding.