First visit here and Darlene, the owner, is so kind and helpful. I brought a dry cleaning order and…read morea new suit to be fitted. She was careful and took her time measuring and marking my suit to give it a custom fit. I actually drive here from Jacksonville because I was treated so poorly time after time at our local dry cleaners. DARLENE is my new go-to Dry Cleaner & Tailor.

The service is extremely on point! They do a wonderful job. All done in house and not shipped out…read moreto a central cleaner.the value is better than some of the others in town. They always give me a date to pick up later in the week. My garments are always clean and fresh. Even the oil stain on my white pilot uniform shirts are removed.

Lost my very expensive shirts. Do not offer to…read morecompensate\nDid not even seem to be bothered by it.

I needed to send clothes from Hawaii to be dry cleaned for a funeral. In addition to doing an…read moreamazing job, Suzy kept me from from freaking out during a stressful time, especially being so far away.

This place is ridiculous! I don't know how they even stay in business with their prices and rude…read morecustomer service. My husband had to rent a tuxedo here as part of a bridal party. It was a tan basic suit, which to top, they ordered the wrong color and then blamed the bride for it when she called to let them know. They wanted to charge her an additional $75 per suit if she wanted to reorder the cream color she originally requested because get this: THEY RENT THE TUXEDOS FROM ANOTHER BUSINESS. THEY DON'T HAVE THEIR OWN TUXEDOS TO RENT OUT. They also did not have the color ties requested and just issued tan ties without asking the bride what other color she would prefer. Had to get a phone call from the bride how they made her feel about their mistake the week of the wedding. No discount for 5 total suits rented in the wrong color btw. My husband works late hours and they are closed by the time he gets out, so they added $50 for 2 days late. We live 40 mins from Shelbyville and are a one income family. When I called to explain our situation and settle the bill, it was $285!! I spoke to the owner to try to work a payment out and she was completely rude and unsympathetic. Instead she tried to embarrass me by threatening to call and make the mother of groom pay. When I explained to her she didn't need to get her involved and that I could pay her on Friday when my husband gets paid (I spoke to her on a Wednesday), she said just to call the dry cleaners and pay with card over the phone. When I did call on Friday as promised, they said it would be a $9.99 additional fee for using a card to pay, which the owner also failed to mention. $300 for a rental?!? I have never had to pay so much for a rental tux that was worn for one day! That's a month's worth of groceries nowadays. Please save your money and go somewhere else where they appreciate your hard earned money and patrionage. Never again.

I think I like this small town, friendly, efficient dry cleaner that's been around for more than a…read moredecade. As soon as you walk in, they either know you by name, or like myself, recognized me to be a new customer. Friendly small talk, check; smiles, check; Efficient service; check. Good prices; check. I'll be back!

I've been using this cleaner for months now, and they always do an amazing job. My clothes come…read moreback spotless, neatly pressed, and ready to wear. The staff is friendly and professional, highly recommend!

Terrible customer service! Rude & hateful. The girl that has "been there 14 years" is clueless and…read moretreats people awful! I'd probably find some better help or make sure she doesn't come in contact with the public. Will not EVER be back.

From the owner: New Location, Great Serviceread more

Kind employees and fast service. Had a great experience using their seamstress. Will definitely go…read moreback.

Advertises same day cleaning online but they don't have same day cleaning. Unfortunate waste of…read moretime.

One day turn around for my table cloth. They gave me a discount for it not being perfect! Staff…read morewere very nice. Quick service with a text that notified you when items are ready. Store was clean and smelt nice. Great location. Will be back for sure.

I wear dress shirts daily, and all of them are dry cleaned. We used this business's pickup and…read moredelivery service for at least eight years. There were a few issues over time -- a stain here or there that appeared during cleaning -- but never enough to make us switch. That changed a few weeks ago. Our normal delivery arrived: roughly 15 dress shirts, a few pairs of slacks, several blazers. Every single item REEKED of cigarettes and cheap air freshener. Not realizing the extent of it, I hung most of the order in my closet. Mistake. The entire walk-in was contaminated. I cannot overstate how bad this smell was -- imagine a motel room on Breaking Bad. With the closet door closed, we could still smell it throughout the first floor of our home. We ended up relaundering every piece of clothing they had "cleaned," then laundering the rest of the closet's contents on top of that. I scrubbed every hard surface with diluted distilled vinegar. I bought an $800 air purifier and ran it in the closet for several days to finally pull the smell out. When my bride brought the problem to management, she was met with a shrug and an offer to relaunder the original clothing. No reimbursement. No offer to address the rest of the damage. Nothing. We didn't press it. We moved to Mark's for twice-weekly pickup and delivery and haven't looked back. Steer clear of this business. Zero stars. Would not recommend.

Facility is very clean with high quantity equipment and fair pricing. The staff are incredibly…read morefriendly and helpful.

Needed a drop off laundry (wash and fold) with a quick turn around on a Friday. I called around 20…read morespots in the Birmingham area and all noted they couldn't get it done and back to me before Monday. I called Soap Box and spoke to Tilly, who said they could turn it around in a few hours. She wasn't joking. She called me two hours later and said it was ready! The laundry was spotless and folded nicely at a fair price. Go here and see Tilly. She'll take care of you!

We travel a lot in our RV and this is the best laundry mat ever! It was very clean. The lady who…read morewas working there was very kind. I wish this was closer to our home in Houston tx because we would use them all the time.

I had to pay $6 and some change per load I washed. The good news is that it costs a lot less to dry…read moreand the driers were a bit bigger. I really wasn't aware of the tax non washing machine owners have to pay to do a load and it's got me really thinking about this AOC lady, maybe she has a point about eating the rich. Anyways like Mike Rowe would say Its a dirty job but somebody's gotta do it. There was surprisingly no vagrants outside or inside, kinda crazy considering they usually spawn at places like this. If you need to, I might recommend getting your own bucket and washing your clothes in the parking lot and just utilizing their driers. Good laundromat wish the prices were higher 5 stars