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    Strauch Electric

    3.0 (2 reviews)

    Services - Strauch Electric

    Electric inspection

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    Champion Home Services - Box truck

    Champion Home Services

    (18 reviews)

    Great customer service! They had multiple opportunities to charge me for a more expensive…read moreprocedure, but instead, they tried the less expensive option first. The first technician who was sent through my home warranty actually lied to me and showed me pictures of a leak that wasn't even from my house. In contrast, the technicians from Champion were completely transparent. They showed me what they were doing step by step and took the time to explain everything to me. It's truly refreshing to see a business that still genuinely cares about people. In an environment where it often feels like businesses are focused solely on making money, it was really nice to work with a company that prioritized doing the right thing and helping the customer. 10/10 would recommend Champion! I will definitely be using them for my plumbing needs from now on.

    Absolutely HORRIBLE customer service from Champion Home Services today 9/15/26. I have been a long…read moretime customer. Enrolled into their stupid monthly plan and spent a lot of money in 2025 on a whole new system to be treated this shitty I scheduled this appointment last week and made it very clear that the technician had to come in the morning. I rearranged my schedule specifically for this appointment from work! At 11:23 a.m. today, when no one had arrived, I contacted them AGAIN and reminded them that this was supposed to be a morning appointment and that I absolutely had to leave my house by 5:00 p.m. I was reassured, "No worries, the technician will be there." Well, it is now after 4:00 p.m., and guess what? NO TECHNICIAN. I told them MULTIPLE times that I had to leave by 5:00. Apparently, Champion Home Services thinks a "morning appointment" means keeping a customer sitting around their house ALL DAY wondering whether someone is ever going to show up. Now, after wasting essentially my entire day, I'm being told I have to reschedule for Wednesday As if I could take another day off work. That is very disrespectful. So rescheduled for Thursday and once again, I have had to tell them that the appointment MUST BE IN THE MORNING. At this point, why should I have any confidence that they will honor that appointment either? This is completely unacceptable, disrespectful, and incredibly poor customer service. If you cannot honor an appointment window, then DON'T SCHEDULE IT. If you are running hours behind, PICK UP THE PHONE AND COMMUNICATE WITH YOUR CUSTOMER. It really isn't that difficult. My time is just as valuable as theirs. I should not have to spend an entire day waiting for a company that assured me someone was coming, only to have nobody show up and then expect me to rearrange another day because they couldn't manage their own schedule. How would you like to go sit in a doctor's office and tell him you need a morning appointment and left sitting there all day till 4 o'clock with no communication? You would lose your shit! Clearly, your company has gotten too big for their britches, and you don't give a shit about customers and time management

    Strauch Electric - electricians - Updated October 2026

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