Can someone say horrible customer service. I have been to this Belk a handful of times and I have…read morenever had a pleasant experience. It is common to wait in line for long periods of time while the store is fairly empty in both the main store and the separate men's department. Unfortunately if you are in this part of middle Georgia and looking for a department store shopping experience Belk is as good as it gets. Prices are reasonable when there is a sale. On my most recent visit on a Sunday 30 minutes before closing time. I stood in the check-out line while the person in front of me was being rung up. There were two associates and 2 registers. I assumed one register was closed but after 5 minutes of waiting the other associate says "come on" signaling me to come to the register for her to ring me up. No greeting just a "come on" and will you be using your Belk card. I've never worked at Belk but I'm pretty sure following that question you are supposed to ask if I want to open one up. The answer would have been no, but still she was very rude. I only come to this location when I have to purchase something that I don't have time to wait for in the mail or travel to Macon to get. This Belk has the worst selection of women's clothing and home items amongst any I've been to and is very unorganized. Surprisingly the men's department is decent and well organized. Next time I will drive the extra 30 miles to the Macon location where I always have a positive experience.

I am a fan of Belk, a department store steeped in its southern roots. There are bargains to be had,…read moreas well as not so bargains to be had.

I found exactly what I was looking for via an online google search. Luckily, I only had to drive to…read moreJCP. I never received a notification that order was ready for pick up but I saw that it was in my online account so I took a chance and went to curbside and picked it right up. Smooth and easy transaction. I used to be a frequent shopper at JCP. I'll try to do so more often.

Y'all I just got my hair cut by Ashely at the salon and she was AMAZING! She kept the salon very…read moreclean and sanitized. She listened to what I wanted and used her professional judgement to make it EVEN better. She was pleasant to talk to and made me feel so comfortable. I HIGHLY recommend treating yourself to a hair wash, cut and style by her!

This store doesn't seem to have a wide selection of my style. I'm in my early 30s and never seem to…read morefind the best items for myself. I've Christmas shopped here and struggled to find sizes for my boys or my niece in items I liked. The staff are mostly friendly which makes it nice. The store is usually neat and tidy which I do appreciate. I just don't find the selections offered the best fit for me at this specific location.

Shoutout to Kaylee at the cash register at Kohls today at 12:00! She totally helped me with all my…read moreneeds and made my store experience 10 times better!! Will shop here again!

Burlington is located in the Crossroads Marketplace shopping center near Kroger in the same…read morelocation as the old Bed Bath and Beyond. The last time I stepped into Burlington, they had coat factory behind the name, so I was not sure what to expect. When I walked in, it looked like a cross between Ross and Goodwill. It did not at all look like a brand new store that opened a couple of months ago in November. Everything was unorganized. The home goods section had some nice items, but many items were broken or dirty. I must admit they had a nice selection of women's coats with great prices. I ended up purchasing 3 coats. I did not encounter the staff until I checked out. The customer service was friendly and professional. If you are looking for a good find and have time to look at everything, you might come across some good deals.

From the owner: Head to Burlington, the hot spot for summer deals! Summer is here and the hottest savings start…read morenow. Stay on trend this season when shopping for swim, ladies, juniors, plus, kids, and mens. Finish off any look with name-brand beauty, accessories, handbags, or shoes so that you're in style from head-to-toe! Also, don't forget to browse our home section where you can save BIG on décor, outdoor, luggage, and more! Head to store to find deals you can't miss now!

Love the clothing I shop here all the time for my daughter always can find her size hereread more

The "manager" Michelle Shaw needs to be fired. I have no idea how or why she is even employed…read morethere. I have never experienced a more rude sales person in my life. Every question I asked was answered with her huffing and puffing and rolling her eyes. She also spoke rudely to her staff as well from what I could see the short time I was in the store, they all seemed afraid to be around her. I was going to make a large purchase but ended up putting all of my items back and leaving the store. I am not going to spend my money in a place where I feel like I am bothering the manager. Maybe she was having a bad day, but that's no excuse to treat customers or staff as rude as Michelle did.

We order our dog food from here. I always do curbside pickup. They text me when it is ready and…read morethey load it up. Makes life easier. You do have to be careful with curbside vs home delivery because if your local store is cheaper than the online price you will not get the cheaper price if you have it delivered to your home. Sometimes the difference can be several dollars a bag which adds up when you buy a lot.

Brought in an UNOPENED brand new item in perfect crispy brand new packaging that was purchased a…read moremonth ago. This item can simply be scanned back in and put on the shelf and sold. Unfortunately, this store was unwilling to issue a return even with a receipt because their policy is no more than 30 days. I won't be returning to this business as they do not seem to care at all about customer retention.

I was just super impressed at how professional she was about returning my call. It was the perfect…read moremix of professionalism and empathy. I was a bit hesitant, she wasn't pushy at all, but said: "Everyone deserves to treat themselves to a laundry free weekend from time to time." SOLD! That's what i needed to hear. I'll be setting something up for this weekend. She said the clothes get returned the SAME DAY?! Money well spent. I'm a single man who may never do laundry again.

I was a little skeptical about letting someone wash my clothes. But I figured I'd give it a try and…read moreI was blown away! First off bow fast it got done. Secondly, how everything was folded so nicely and neat! As a person always on the go and having many things on my plate laundry doesn't always make it high on my list. But but now with the service I recieved, they can rest assured they have a full time customer in me! Thank you guys so much!