Upon check-in was greeted by a friendly lady that became overwhelmed when I asked to pay in cash…read moreand not the card on file. She shared that she's never been good with counting money. Later, I asked for additional towels and a blanket. They were promptly brought to our room. Later, I used the texting service to notify the front desk our a/c was not working. It seems the fan would not come on either way we adjusted it. There was no response until the next morning. Even then, there was still an issue with the bill at checkout. The assistant manager's reason still didn't add up when I reached out by phone.

Felt and looked like a brand new Hampton Inn. Everything was clean. When you stay at Hampton Inn…read moreyou know what to expect and that is what we received. A comfortable bed, a nicely appointed bedroom, and a mediocre breakfast. The location of this Hotel was good as it was super quiet. I was pleased to see the return of dark roast coffee at this Hampton Inn. The staff was efficient, not particularly friendly, but they got me situated with minimal fuss.

My first stay at a B&B: just super!!! Definitely would stay there again and have recommended it to…read morea friend. The home was so lovely and comfortable; my sleep was great; no noise during the night; breakfast was PERFECT (I had a light breakfast and it was filling but didn't make me full); and gosh they couldn't have been nicer. Definitely a million times better than a hotel. Totally have 0 hesitation saying "definitely stay there". And don't forget to ask about the art work they have: artists in the family. :)

I can't say enough nice things about this place. The home is beautiful, the hosts are the nicest…read morepeople you could ever meet. True southern hospitality. And the breakfast!!!!! They serve you a feast and all homemade! We will definitely be back! They truly try to make it feel like your home away from home!

I was very impressed with this Best Western Plus in Guymon, Oklahoma. The location, quality and…read morecustomer service exceeded my expectations for the affordable price. Comfortable beds, everything was new, good included breakfast, nice area and the staff were very friendly. Excellent Best Western Plus!

We woke up this morning on our travels hoping to take a shower & it did not work... a trickle out…read moreof the faucet & nothing oit of the shower head. We had to get going, so another hay day & braid it is! Talked to front desk on check out & let them know & he asked if we wanted to take a shower in another room... at this point no, because we were all packed up. He couldn't refund me because I made a reservation on Expedia. He said he can't refund 3rd party reservations. Oookkklkk.. asked him if he can comp a room at a further stay at another Best Western & he said no, only the one in Guymon, OK... we will never be through this town again, so no. I made him at least comp my dog deposit of $30. Very disappointing! Ugh.

We pulled in off the highway late while traveling across country…read more The parking lot and entrance is well lit and we were greeted by Lexi who had a huge smile on her face, very kind and informative. Since we were there for less than 12 hours, I'll just provide the pros and cons of what we experienced of the hotel below. The pros: *Large spacious room with very comfortable bed and pillows which is a priority for us. Plenty of space for luggage, seating and a nice desk space. *Nice size modern bathroom and shower. Plenty of counter space. *Kitchenette area with microwave, Kurig coffee maker, small fridge with small freezer. *Large flat screen TV on wall. *Free nice breakfast which was pretty decent. Large clean breakfast seating area. *Modern workspace in a spacious lobby area. *There is a small convenience store in lobby. Although limited, it does have a few items if you need a snack or a beverage. *Well lit large parking lot and entrance. *Several luggage carts available for use. *Secure side\back door entrance - key access only. The cons: *The walls are thin. We could hear people laughing and talking late into the evening as well as the people above us walking. It sounded like elephants above us. *The shower floor looked dirty. I'm sure it was just stained over time but it still looked gross. *There was not a hair dryer in the room. I didn't know that until it was too late but I didn't ask the front desk for one as I didn't have time to deal with it. *Traffic noise from the highway is a little annoying but not the hotels fault. If you are a light sleeper this could be an issue. *The room could have used some paint touch ups but nothing too bad. Overall this is a decent hotel. It is a convenient clean hotel to pull off the highway and stay while traveling across Texas. There was nothing terrible that we experienced. It IS a Holiday Inn Express.

The TV is spotty and d o not carry normally free channels. The hot tub is cold with no sign stating…read moreit was out of order. The front desk knew nothing bout this town and is very s hort tempered and not very nice. The blinds in our room do not work. Smells like bleach in lobby. No towels in pool area. Haven't gone to the fitness room yet..but I'm sure there will be something there too.

I have stayed here multiple times and this is a very consistent hotel at providing a comfortable,…read moreclean, and pleasant stay. The rooms are the standard Hampton Inn rooms that are well-maintained and kept clean. I checked in quickly, got my digital key, and was in my room in no time. I was trying to get on the road early and it was nice that the breakfast was up and open a few minutes before the 6:00 start time that they had announced. The breakfast was fresh, hot, and tasty. Located on the south side of town access to the hotel has also improved lately as the construction in the area is now completed. Further development of the area now has an Arbys and a Taco Bueno available with a quick walk across the parking lot. I definitely recommend staying here if you are going through the area.

The room was not cleaned. We found someone else's razor in our shower, and the towels were dingy…read more The morning we left we picked up a breakfast sack, but when we bit into our apple it was completely rotted!!! Not very happy with the state of this Hampton Inn!

Good experience, clean rooms, working washer/dryer machines, and breakfast. NO complaints!read more

Great service, rooms were clean and well appointed. Breakfast choices were varied and good! Would…read moredefinitely use again!

Not a bad hotel n the most affordable in dumas, parking is a bit tight and a struggle but other…read morethan that. I'd stay there again

I wanted to stay in Dumas but didn't know where, other than I didn't want to spend $100. The Capri…read morewas the first motel - coming from the north. Glad I checked it out. Don't let the price fool you - it's a great place. The room was comfy. Everything worked. The HVAC is old-school (like me) but it worked. So did the wifi - very well in fact. I met three members of the family that owns it - Mom, Dad, and son. All exceptionally nice people. I will definitely stay there again - might even visit Dumas again just to do that.

Overall, the stay was great! The staff were very friendly…read more Shoutout to Lulu for offering to watch my son while I was eating breakfast, and to Landon for his friendliness at the front desk. The bed was comfortable, and the room was spacious. The hot breakfast offered a good variety and was delicious. There was plenty of parking, and I would definitely recommend staying here if you're returning to Guymon, OK.

Staff, parking, room, breakfast was amazing…read more I will never give a 5 star until customers can control the air con units to provide constant fan circulation and noise. I'd like to offer a bit of advice as far as the air con. Wonder why older women are bitchy on business trips and vacations? These damn hotel rooms don't have an air conditioner that stays on all night. I got four hours of sleep because I had it cranked down to 69. It was fabulous and I fell asleep with my sheet on. It kicks off for 20 or 30 mins and I wake up hot and sweaty waiting for the dang thing to kick back on. Repeat this 30 times and you have an agitated, sleep-starved woman. Can IHG not recognize that if they'd allow even just a constant fan, we'd still get air circulation and white noise and probably only need the ac at 71 or 72 and get much better sleep? As of now-Horrible sleep!!! I know men complain of the unit kicking off and on too. Do something for your customers nationwide! Signed A CLuB MEMBER!!!

Basic no frills motel. When I registered two very nice ladies who help me with good steakhouse and…read morejust that hospitality of the south. BUT in the morning a grumpy man at the desk was not so friendly it was like his dog must of died. Hmm but of course I kept being friendly and pleasant as momma always says kill m with kindness. Bed and pillows very comfortable! Clean room and all toiletries. Cable and WiF available at no cost. Nice breakfast spread from 6-9 am. I would stop again as the price was under a hundred dollars.

Hit town during a snow storm. Even though the choice app and hotels.com indicated nightly fee of…read more$130 for the night. Was told apps didn't work and it would be $170 for the night. Seems they were taking advantage of the bad weather situation.

Reviews online said it was great ... but they were wrong. Smelly old carpet throughout, ripped and…read morefaded curtains, and the chair in the room was not only filthy but ripped. The small, old microwave was precariously balanced on a similarly old refrigerator, and it eventually tipped over. The tub had not been cleaned. Furniture probably dates to when the place opened a couple of decades ago and was really banged up. I'm really shocked at how bad it was and even more disappointed that this is lol a Wyndham property. Shame on them!

Clean, spacious room with cable TV. Comfortable beds and pillow and quiet AC. Breakfast is sparse…read moreunless you like Jimmy Dean sausage biscuts. Then you will have found heaven. Hotel is showing its age with worn carpet and squecky hinges. But otherwise, its a great nights sleep and good shower/tub.