communication is horrible and that is key to a successful business. Denise doesn't like to clean up her mistakes or maybe doesn't know how. Very unprofessional, eats while on zoom doing your taxes, or if in person, she has many interruptions from her staff. Your appt isn't sacred time and your time is not respected. She also sent me someone else's taxes when it came to sign on DocuSign, exposing all the other clients personal information and social security numbers. Learn from my mistakes, don't waste your time or money on this business. Also, within one week of doing my taxes with her, my social security number was on the dark web. I have many regrets using her has my tax preparer. read more