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    Strata Networks

    2.4 (11 reviews)
    Closed 8:30 am - 6:00 pm

    Services - Strata Networks

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    29 days ago

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    1 month ago

    If you want terrible internet. And you have it shut off but they bill you for a year afterwards anyway this is the place to go

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    7 months ago

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    5 years ago

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    6 years ago

    Sell you "fast internet" that barely works they need a some competition around here it's a joke

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    10 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    Ask the Community - Strata Networks

    Sbt Internet

    Sbt Internet

    (4 reviews)

    We are paying this company $45/mo for 10mbps internet however we have consistently been getting…read moreunder 0.2mbps for no apparent reason. I am not using a lot of bandwidth or anything either they just simply are not giving us what we asked for. would not recommend.

    TLDR: Great for two years. Third year consistent problems. Tech support was always fast. First two…read moremonths of 2019, nothing but problems. They finally blamed our hardware and wiring. We switched to Strata with the same hardware and wiring and instantly were moving at 5x the speed of SBT. One month later we haven't had a single problem. SBT still requested a final month of payment for service we cancelled and weren't going to use, even though the service didn't work right for the two months prior. We used SBT for just over three years of business internet. For the first two years they were great. The final year, however, were constant connection problems. They did always respond quickly to correct, and when requested, provided service credits for the downtime. The latest instance was handled so poorly though and forced us to move to Strata. For the last year we've experienced latency issues frequently, which are important for me (remote worker). Hardware resets on their end always seemed to solve it for a while. Then, in January, our speeds dropped to around 1-2mbps (from the paid for 10mbps). After sending multiple techs and making multiple configuration changes and reboots on their end over the course of a month, still no improvements. They finally ended up blaming our hardware and/or wiring. I figured it was possible so I overnighted replacement hardware and flew in to diagnose. They sent a tech back the day after I arrived and he plugged into both our new hardware and directly to his and still only 1-2mbps. He rebooted their WAP and then we were up to about 6-8mbps here and there. Tests to different locations on their testing tool yielded different results. He claimed he wasn't too knowledgeable but that he still thought there were problems with our hardware or wiring. It seemed like it was probably a combination of problems with their hardware needing reboots and their upstream. At this point I really had nothing else to do but try Strata's fiber option since even brand new hardware wasn't resolving the problem. While our wiring is old, we easily transfer over 100mbps on it internally, so I was confident it is able to handle a 10mbps connection speed. Within an hour of calling Strata for a 50mbps down/10mbps up connection they had a tech there and 5 minutes later it was turned on. Plugged in and immediately we were receiving the advertised up and down speeds through our hardware and wiring. We were even bursting to up to 80mbps before the throttling on their end started. For grins, I plugged in the old firewall hardware that SBT claimed was the problem and still Strata's advertised speeds of 50 down/10 up. So hundreds of dollars later in new hardware and overnight shipping costs, plus productivity and downtime for January and February, we were finally back to a reliable internet connection with Strata. I emailed SBT with the results of this test and requesting to cancel since it didn't seem like their service was going to be consistent or fast enough for us going forward. They obliged but reminded me we'd still need to pay them for one more month of service (that doesn't work as advertised). I politely requested reimbursement for the months the service didn't work properly as well as for the costs for new hardware and overnight shipping that we didn't need to spend. They haven't responded. I get things happen with tech. I deal with it every day. I wasn't even going to ask them to reimburse for the hardware and shipping costs - it seemed trivial. And I wouldn't have written this review. We may have even been a future customer again if they were able to resolve their reliability and speed problems. But, to request a payment for another month that I'm clearly not going to use, after all these problems, really left a bad taste after an already bad situation.

    T-Mobile

    T-Mobile

    (2 reviews)

    They have been nice since the day we moved to the Uintah Basin! Employees have recognized me and…read morebeen very nice and informative. When working with a new employee, they were nice and willing to learn, not getting frustrate. I believe this store (Vernal on US 40) deserves more credit!

    So there was a promotion in may for trade any qualifying phone in and receive 1000.00 towards a new…read moresamsung s22 of your choice. ok so I had a note 9 that qualified for the promotion. so i traded my note 9 in on an s22 ultra. i should have only had to pay 200.00 for it after the 1000.00. the cost of the phone was 1199.00. my husband had no trade in. so he got the s21 that was supposed to be free with a new line. ok so we did both. and let me tell you how much info and stuff i lost because Trevor, the manager, wouldn't let the transfer finish because he was in a bigg ass hurry. so my bill shows a buy 1 get 1 free. wait a minute, I never did a b1g1. if i was gonna do a b1g1 i sure wouldn't pick the cheapest and already free phone for my free phone. i would have gotten 2 s22's. So now, not only am I paying full price on the s22 ultra, I'm somehow getting the same free s21 free again, and they say I traded in my note 9 on the free s21 phone. so I should have 2 free phones, but I don't. now if that ain't a rip off and scam I don't know what is. but I signed the right contract. and how convenient that nobody can find these signed documents that I signed at the Vernal, ut office with Trevor and Kelly. and they said oh if you have problems come talk to us. it's the end of August and I have been complaining about this since I got my first bill and noticed the promotion was completely wrong. I called them, they never answer their phone, and went in to talk to them in Vernal numerous times. the issue never gets fixed. so I'm thinking that the Vernal office is the scammers. oh and then let me tell y'all how rude they were to my son when I took him in to sign up for service. they made fun of his names, and said what kind of parent gives their kid 4 names. well this parent does. very uncalled for to do to a future customer. I should have walked out instead of letting my son sign up for their service.

    Strata Networks - isps - Updated May 2026

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