The Jacobs Realty Group did a fantastic job of helping us buy our home. Often going above and…read morebeyond what is expected of a real estate agency. Buying a home during Covid was challenging to say the least, but they gave us a very detailed virtual tour and inspected the house thoroughly as if they were buying the home for themselves. We have personally sold and purchased several homes, and without exception, Jolene and Mark Jacobs were hands down the best realtors we've ever dealt with. This is the second time we've used the Jacobs Realty Group, and we will always keep coming back.

While my Royal Oak house sold for above asking in a very hot sellers market, I'm still extremely…read moredisappointed in my experience. No place is perfect and mistakes happen, but it got out of control with this agency. What's especially disheartening is when I brought up issues, my realtors dismissed/ignored me and blamed a 'poor' memory with twisted facts. Well I have physical, digital, and eye witness evidence proving I'm not hyperbolic when I say my experience was bad. Below are just a few examples; -I have screenshots showing that I was the only one watching the MLS hours before my listing went live, as it was the only house still without photos and 7 hours past the promised upload time. My realtor scapegoated their chosen photographer, but were clearly not managing him until I initiated it. I also have screenshots of my many asks for 'twilight' photos of my house that were never delivered. -I have the physical flyer that was sent out advertising my listing with the WRONG address. Several neighbors texted me about it after they saw it, and it was after this mistake that my neighbors and family lost faith in my realtor's detail orientation and follow through, and I looped in a contract specialist. This was a smart move as the first buyers backed out because they changed their mind, NOT because of inspection issues, and the contract specialist confirmed flaws were made. -I have a screenshot of my Realtor's text promising daily status calls during Open House weekend after I mentioned a perceived lack of transparency, and a phone record showing that promise was never fulfilled. -I have the physical first closing contract where my name was written wrong on it, and I was the only one to notice it! I had to use more PTO to wait for it to be corrected and had to adjust my day around continued sloppy detail orientation. My name is not complicated and they knew it for months. -I also have screenshots of me asking for a status 2 or even 3 hours after an event as I was left in the dark unless I made the initiation. My old neighbors tell me they are now receiving promotional advertisements of my old listing/sale as an asset for this agency, but as the seller I just gotta say that it was not a good experience. Frankly, it's really frustrating seeing my old realtor take credit for the sale of a house that I worked to update, when I haven't even heard from her since before closing. It's 2021 and I knew it would sell fast, and all I wanted was a communicative and detail oriented partner/realtor to help provide an efficient experience. But my chosen realtor ghosted me before the deal was even done after making many of the mistakes listed above. The promotional advertisement does have the address right this time, though, but those neighbors also saw the first one. Even if my house sold for over 100k over asking I'd still write a poor review. I'm now a buyer in a sellers market and my new realtor has been helpful, communicative, and transparent. She has helped me realize that I was not the problem/unreasonable client this agency implied I was. Buying and selling a house is stressful enough, and if you're reading this review and you're in the market for a realtor, I'd proceed with extreme caution with this agency. At least until they understand that talk is different from actions, and until they tighten up sloppy operations.

TJ and Nanette made selling my house an easy and seamless process. TJ answered all of my questions…read moreand was patient and easy to work with. He was able to get my asking price and the house sold in a very short period of time. Nanette never missed a detail, and closing was a breeze because of her. I am so thankful I chose TJ!

TJ and crew treated us with dignity and respect during our recent house hunting experience…read more Addressing our concerns in timely manner and explaining everything we didn't understand in a manner we could understand. They worked with our schedule. We would recommend their services to friends and family. We never felt we were alone in this situation. From mortgage broker to inspector, they helped us find the correct way and person to get the job done!

Avery Evans was our realtor on our purchase at 78 Watson St. Detroit, and we could not have…read morenavigated it without her. She is smart, candid, and always clear about the fact that she works for the buyer. Avery did the hard research -- even through the maze of tax abatements in the City of Detroit and Wayne County -- and never once glossed over the nuances. She understands the complexity of buying and selling in this market and brings both experience and wisdom to every step of the process. Uncanny, actually. If you need a realtor, don't take a chance. Get a known, tried-and-true professional. Call Avery Evans.

I had the pleasure of working with Matt Berney at Quest Realty to sell our condo in Clinton…read moreTownship, MI. Matt is professional, pleasant and communicated proactively throughout the process. The condo was sold in less than 30 days at the high end of our range in large part to Matt's relentless marketing push. T!hank you Matt

We highly recommend working with Matt for buying or selling your home! We recently worked with Matt…read moreto sell our home in Berkley. Upon meeting Matt, we were quickly put at ease due to his amiable personality and confidence in his work. Matt came thoroughly prepared with several strategies for selling our home. We appreciated the time he took to explain each strategy and the data to support it. We decided to complete several cosmetic updates to the house before selling, and all of Matt's contractor recommendations were a pleasure to work with. When our home listed in January, we were pleasantly surprised with having several offers after only 2 days on the market. Matt guaranteed it was a stress free experience and negotiated a great deal for us and facilitated a quick closing. We could not be happier with our experience and would highly recommend working with him in the future.

I chose Matt as my agent after meeting him for a viewing of one of his listings. The property had…read moreobvious issues that my brother openly discussed, and Matt did not try to convince us otherwise. The next day he followed up with me via email out of the blue with a set of listings in my price range/according to my criteria. They say "common sense isn't so common". Well basic professional courtesy and things like integrity, competency, motivation and hard work aren't so common either. Matt impressed me with his honesty, work ethic, and integrity. He is, in my opinion, the ideal agent. 10/10, I 100% recommend Matt, do not hesitate!

Terri is very experienced and knowledgeable, and she is exceptional at her job! Terri has a very…read morestrong grasp of the market, and she was very in tune with what my wife and I were looking for. When going through the negotiation process, she demonstrated a level of patience and understanding of the process that only comes with experience. My wife and I are extremely pleased with her guidance throughout the process. We would not hesitate to ask her to be our realtor again in the future.

The BEST realtors! When I decided to start looking for a new home, as a first time buyer, I had no…read moreclue where to begin. I was referred to Tim by a coworker, and I couldn't have made a better choice. Tim is incredibly responsive, helpful, and didn't mind showing me homes at the last minute when I saw something I liked. I am thoroughly excited about my home buying experience. Thank you so much Tim!!!!!!

I first met Mike at Metro Reality about 2 years ago. It wasn't long before I could tell he knew…read morewhat he was doing. He met me at my house in Royal Oak that I wanted to rent and he went over what he thought I needed to do to get it ready to rent. It seems that there's nothing he doesn't know about homes and the housing market. It took me a while to get the house ready but I'm happy to report my house is currently rented. I highly recommend Metro Reality for all your Reality needs. Mike is a wealth of knowledge and uses it to your advantage. If you want a great realty experience don't hesitate to call. R. Mize *****

My experience with Metropolitan is awesome, Mike is a amazing landlord the best I ever had. I love…read moremy home and if anything needs done he's on it! I have no problem getting in contact with him, he answers the phone and text back right. Great choice ! No complaints

Andy is knowledgeable, friendly, and always ready to help at any time of day. He had our house sold…read morequickly at the price point we wanted. We couldn't have been happier with our experience with him. He made selling our house feel effortless!

Working with Andy Hargreaves was a frustrating experience from start to finish. Their communication…read morewas unreliable, and I felt like my concerns were completely ignored. Based on how I was treated, I would strongly recommend looking elsewhere.

As a first time home buyer, I can't say enough amazing things about Andrew Hanagan. He made…read moreeverything so easy and understandable for me, and everything moved at such a great pace. We used Andrew as our realtor for both selling our current home, and buying our new one. He went above and beyond to make sure that we got the best deal & was an outstanding advocate for us at all times.

Andrew Hanagan, realtor for Hanagan Homes, is truly the best realtor in Metro Detroit! He helped me…read moreto sell my home in Farmington Hills extremely quickly. I had one weekend of showings, including the open house, and received multiple offers (including one at asking price)! He made every step of the process simple for me, but covered every detail expertly so I never had to worry. A few weeks later we closed on my house! You won't regret having the agent that always has your best interest in mind, as a buyer, seller or both! Tell all of your friends and family to call Andrew for all of your home buying or selling needs!