We were buyers on a transaction for which Sandie Hea was the listing agent…read more We have purchased a few properties here in the US (in both California and Missouri) and out of the country (in Costa Rica). In fact, for a little over 2 years I worked in a very busy CA real estate office as both part of the transaction process and in the escrow department. We are no strangers to how transactions can and should go. Working with Sandie Hea blew all of those norms to smithereens. Throughout the process she was disrespectful and either deceitful or poorly informed. Kindness forces me to consider that she just didn't really understand what the seller wanted but if I weren't being kind, I would say that her behavior during the transaction was potentially deliberately deceitful and ethically corrupt. Her communications to our agent were rude, unprofessional, and when it mattered, on issues of real transactional substance, were, at best, poorly considered, and at worse, intentional deceptions. If something crazy happens and Sandie Hea is the only agent available in the world to work with, if my husband and ever decide to sell our house, the only contact with her I would have would be to ask her to move so that I could reach the For Sale By Owner sign. And for clarity's sake, I'm in St. Louis, though my description suggests I'm in SF. *** Below is an edit to my initial review based on Sandie Hea's comments *** To clarify, I didn't say you communicated with us. I said the way you communicated was disrespectful, unprofessional, and potentially duplicitous. Your response that says you never communicated directly with us is true. But you must be aware that I am aware of how you communicated with our agent, the words you used and the tone of those words. Therefore, you must be aware that I know you were unprofessional and disrespectful to our agent. Like, you get that, right? So when you told my agent that the seller was filing an insurance claim and repairing the roof based on our Request for Repairs, and then later had us pick out a color for the roof tiles, we took you at your word that a new roof would be installed prior to close of escrow. There was no "confusion" as you suggest in your response. It was clear. You said that. But you never provided the approval on the request for repairs, despite being asked multiple times. You never had your seller sign it. But on the last day of contingency removal, rather late in the day, you informed our agent that the seller was NOT going to be repairing the roof after-all, despite what you very clearly said, and despite having a roofer ready to go and an approved insurance claim already processed. So when you defend your actions by saying you were only doing what the law requires, which is to do what your client wants, you're basically saying it was the seller's idea to offer us less than 50% of the actual cost of the roof replacement, and at the 11th hour. You're basically saying that it was the seller's idea to, if we didn't agree by the end of that night, re-list the property for sale? You're basically saying that it was the seller's idea to go ahead and process the insurance claim and pocket the money rather than actually fix the roof, costing us even more money in the transaction. You're basically saying that these were all the seller's ideas, despite having a professional roofer and insurance inspector tell the seller that the roof needed to be replaced, that you didn't advise, suggest, or otherwise navigate a course of action? How stupid do you think we are? How little regard you must have for other people. I stand by my review, and, while well crafted, your response fails to address what I said. All it does, and I mean ALL it does, is deflect from two core realities: You communicated horribly and unprofessionally during this transaction. You behaved in ways that are, at best, ethically blurry, and, at worst, broke MLS guidelines and violated national standards for Realtors.

Sandie was outstanding to work with! And her team too! Selling mom's house, after 70 years, was…read morestressful. But she made the whole process easy. She's compassionate and caring. A woman of faith. What a blessing she was to us. She was always available to us, answering all of our questions. She is the best, would highly recommend her to anyone wanting to buy or sell.

I needed someone not only to sell my house but to help me find and arrange good contractors to fix…read moreup the house and to stage it. And since I lived a 1000 miles away I needed a lot of feedback. I actually found Yolanda by using Yelp. It was definitely my day because Yolanda far exceeded all my expectations. She treated my property as though it were her own. I needed a lot of help and she was right there for me every step of the way. Yolanda negotiated lower contractor costs and shopped around for good deals on materials. And she always forwarded detailed receipts without me having to ask for them. I relied on Yolanda like a close friend and she always showed the highest integrity. The house sold when others were unable to sell their similar properties. I highly recommend her as a realtor!

Yolanda is truly a top notch real estate agent who helped us find our dream home! She worked with…read moreus very closely every step of the way from submitting an offer, inspections, questions for sellers, and through the closing process. Yolanda explained everything carefully and thoroughly and responded very timely to all of our numerous questions, including referrals for contractors. We are a military family relocating to the area, and we did most of our work with Yolanda long distance. I have no hesitation recommending Yolanda for anyone looking to buy or sell a home in the Southern Illinois area!

It all started when Karen helped my parents sell their house in less than a day…read more.. I reached out to her to see if she'd be willing to come take a look at our house and help us determine what repairs and upgrades we'd need to do to maximize our sale price while minimizing time on the market. She was happy to help and her advice was spot on. We procrastinated and took our time getting our various projects done (that's how we roll), but Karen didn't pressure us, just checked in every few months to see how we were doing, even offering to come back out for another look whenever we were ready. Did I mention our house was in High Ridge? Anyway, about a year after the first visit, we asked her to come back out. Karen helped us make a few more decisions, and we finally landed on a "we'd like to be on the market by this date" date. Once we made it official, Karen listed our house--the pictures were fantastic--and we accepted an offer just about a week after going live. Karen helped us through the negotiation and inspection process too, recommending some really great (and affordable!) companies to do the work. Meanwhile, as our buyer's agent, Karen was ever-so patient with us as we looked at a bunch of houses, then suddenly revised our budget and looked at some more, then suddenly switched target areas and looked at even more. The absolute best thing was how great she is at identifying potential issues. It was kind of like bringing a home inspector along to every showing! We found "the one", made an offer, haggled a bit and yada yada yada, here we are, a year later, in our perfect house in the perfect area. We just couldn't have done it without Karen's help and expertise. AH-MAZING.

Karen is simply the best! We have sold and bought 2 times with her. She is attentive to the…read moredetails, and is VERY knowledgeable. There were multiple instances of details in the sale and closing that the other party's realtor was missing, and Karen caught them. That saved us time and money, and helped us to avoid headaches. Karen has a wide network of professionals to help you. From handymen to movers, she knows people to get you through the process of preparing your home for sale, listing it and closing the deal. This also applies to you buying your new home. I would recommend Karen to everyone I know!

Angi provided us with outstanding guidance and expertise throughout the entire home buying process…read more She's honest, intelligent, hardworking, and truly wants to help you find the right fit home for your family. I've recommended her to my personal family and friends and they've appreciated her commitment to being an experienced, trustworthy, and knowledgeable expert in the field.

Service: Fulford team did not hold accountable to what they say. They want to sell the house with…read moredefects and still want to close on time, leaving the customers with their defective homes. If you do not close the house on time, their contract holds the buyer responsible for $200 interest fees each day buyer do not close for any reason. So be aware!!! Quality: Fulford homes use contractors to complete the jobs and does not hold standard or accountability to the works performed. Even when I question the quality of wood they use in structure support, the project manager gave me a complete lie: I question about wood knots and split in the support poles. Project manager told me knots strengthen the wood. If you google, you will find out that knots in wood weaken the strength in building structure. Do not trust a single word project manager says. Value: Any thing you ask, prepare to be told as upgrade. it has been a nightmare.

My home was built this year and the home is gorgeous, spacious and exactly what my wife designed…read more Fulford homes took her imagination and made it a reality for us. Not only is my home beautiful, all the homes surrounding me are just as gorgeous and I love to drive in and out of the subdivision seeing different styles of beauty. I have witnessed how hard working the Fulford homes construction team works. I just watched them lay bricks perfectly in a dope design that I get to look at for the rest of my life. They work in tandem and at a high rate and they all know exactly what they are doing. Fulford homes staff is possibly the best of the best. I have seen many homes built and I have been inside quite a few new models and they are worth every penny. Take a ride around the area and see what they have done. I would change a few actions on my end, but Fulford homes knows how to build a house. Get in line, the homes are fine!

Collen Rohm and John Jackson Neighborhood Real Estate have assisted us with 4 transactions over the…read morelast 6 years.  Colleen is responsive and professional.  She puts together a plan and works with you to see it through.  Her immense knowledge of the Kirkwood/ Glendale area have proved invaluable to helping us find and purchase our dream home.   She came to the table with vendor relationships and recommendations which proved to be priceless. I had several of these vendors pull ME aside and tell me how much they love working with Colleen.  It's comforting when you have absolute trust that every handyman, mortgage broker, cleaner... will be top notch and follow through.   I would recommend Colleen to anyone looking to buy or sell in St. Louis.  We thank her for all her help!

I worked with Jennifer Hollander and she is wonderful! She is patient, knowledgeable, and intuitive…read moreas to what is a good fit for her clients. We worked together for four years before I knew I was ready to buy... And Jennifer helped me every step of the way. I was not in a hurry to purchase, it was more important to have the right fit... And I did not know where I wanted to purchase, or what type of housing...so it was a process! Not only is she knowledgeable, responsive, and a great communicator of the process, Jennifer is a wonderful person to be around.

I can't overestimate my esteem for Sarah Francois as a realtor. She accompanied and guided us…read morecompetently over the course of 11 months, as we faced a move complex in logistics and emotions. Sarah made herself available to an astonishing degree, proving steady and reliable and patient through the entire process--from our initial conversation to the closing. She possesses a winning combination of knowledge, resourcefulness, communication, negotiation, and empathy. She never overstepped with coaching, and yet she provided valuable guidance whenever we turned to her for her professional opinion. Sarah is eminently trustworthy. I appreciate her level of competence, her congeniality, and dedication to her clients.

Sarah was so wonderful to work with. She was professional, knowledgeable, and so helpful. She made…read morethe home buying process fun and low stress.

Vicki isnt like other realtors we have encountered. She's very professional but treats you more…read morelike a friend than a client. She answered all of our questions and explained things we didn't really understand thoroughly. She helped take a huge amount of stress off of our shoulders with us being first time home buyers. She made sure the houses we saw suited us and our growing family the way we needed/wanted. As a bonus, my daughter loved her too! Thank you for your help in finding our forever home! We will definitely recommend Vicki without hesitation.