We had a closing here on a Tuesday. It's in a newer strip center a few minutes from the Shiloh…read morehighway exit. The two employees we interacted with were pleasant and friendly. We got in and out. It would have been faster had they spelled my name correctly on the original paperwork and not had to step out to redo it. They had a nice beverage and candy selection available for customers waiting to close.

We signed a contract on a house in Centralia Illinois, cash offer, buying it outright, no mortgage…read more literally handing over cash for the house. contract signed on July 19th. As of Aug 13th, we still don't have a closings date. we'll probably cancel the contract. everyone loses. The people at community title say there is nothing wrong with the house's title, they just don't have time to put the paperwork together. literally what should be simplest paperwork they will ever have to do. They don't have time. sounds like they don't have time to be in business to me!!!

What a nightmare. If you need someone to manage your property, go elsewhere. They have cost me so…read moremuch money and inconvenience. started off great years ago, but it is a deplorable company. See the pics of how they would rent out my property.

WOW!!! I am very surprised! I have had my home in…read moreBelleville, IL managed by Strano since 2013. I have been happy about all the issues that have come up over the years. This is 2023! Yes, there have been minor issues that I was a little upset with but, not to the extent that I have just read on this forum. I guess as an owner there is a bit of difference in perspective. I will be moving back to Belleville in the next 9 months and hopefully my home will be move in ready when I get there. WOW !!! I am totally surprised! I have had only 2 families in my house in the last ten years. The first left the year lease early and paid for it. The second family has been in my home for almost 10 years. I believe he has been a "Mr. Fix It" so minor stuff he took care of. I guess I have been lucky. I just do not know!

Donna not only helped us buy our first house but she helped us again years later when we grew out…read moreof that house and needed new space. She gave us great advice and help on selling our house quickly and calmed us when we walked through any hard spots. She has resources that are trustworthy and timely. We were able to find a new house and close on both the same day! That's challenging to maneuver but she's is working with your best interests in mind. You will find she is professional and warm, funny and honest. We all need that kind of real when working through this process! I highly recommend Donna and expertise in buying or selling.

Donna, thank you for helping us sell our home. Especially…read moreimportant to us was your frequent communication regarding the process and keeping us updated on the status of potential buyers. We felt your knowledge of the marketplace was exceptional. We would recommend you to anyone needing to sell or find a home.

I've had them as a property manager for about five years and it's been perfect. They take care of…read moreeverything for a reasonable fee, I get paid quickly, and my tenants have great service.

Hartman rentals Will Not rent to individuals who are Handicapped or on a Fixed income & or both.read more

Located at 820 Highway 50 in O'Fallon Illinois this Real Estate sales office offers the best in…read morepersonal, professional, empathic Realtor's. They take the time to provide top notch service whether you or buying or selling a home. Experienced realtors who care. Good people who make good things happen.

When you get down to it realtors should be about accuracy of documents! That is why one pays…read morecommissions. Well this realtor "team" had a sign for several days in front of an immediate occupancy house stating they would be there from 1130 to 130. We stop by at 100pm and no one was there. I called the number on the phone. Finally, got ahold of someone. There was no "I'm sorry" just "it was right in the paper". Um helllloooooo! Who buys a newspaper anymore? Let alone when buying property? Everyone looks on line. Try zillow.com it's pretty neat. Makes me wonder why you need people like this. Also the text in the photos reads kinda funny? Like they were doing well only screwing up one sign this week? Wtf!!! I would be so pissed if I was selling my house especially immediate occupancy to be represented like this. I hope these goofballs are a 3% commission team, because otherwise you can't afford their quality. Signed a disappointed doctor with a 752 credit score and my bank's pre-approval letter.

They are commonly called Cecil Mismanagement. Rude staff and unprofessional. They are inconsistent…read morein replys and never have the right answers.

Absolutely unprofessional and would not recommend. We had signed the lease and was given a move-in…read moredate, in the lease and verbally. When it came to the move-in date, we had saw that the carpet was still ripped up and was definitely not ready to be moved in to. This was incredibly frustrating as it had said in the lease this was in our move-in date and clearly we weren't able to move in, and we had everything packed up. They told us we couldn't move in for another week so I had to unpack my stuff that I had already packed just to pack it again in a week. This was the first breach of the lease. Though, they did give us a small discount on our first month of rent. Finally after moving in, I had a little lock on the front door they had put themselves. I asked it to be taken off -- mind you I live less than 5 minutes from the office this would've taken less than 10 minutes out of their day -- and it took a week to take the lock off. My rental had 1 million problems, and we started asking them for help. We asked for the toilet to be fixed before we moved in, and they "did" and after we moved in it was still not fixed. After this we realized they were not gonna help us with the problems we had in this house. There was plumbing problems, the sink leaked (and they obviously knew about this as it was taped up and very awfully tried be fixed), we had electrical problems, just a handful of problems they knew of but clearly avoided. Then, almost 4 months before our lease ended, we got asked to have a check up of the house. I assumed this was to make sure there was no problems before they would put our house up for rent (3-4 months before our lease ends is a little weird but whatever). The lady came and only took pictures of our house and did not check anything. I asked what was going on and she said they were about to put the house up for rent... 3 months before we moved out!!! I had pictures of all the stuff in our bedrooms taken which I feel like was a breach of privacy, especially because 1. They already had pictures of the house before we moved in and 2. They never used the pictures -- they had taken pictures of everything in the house for no reason. Not sure why. As a renter I felt very uncomfortable in my own home, especially because viewings were about to start and presumably last the next 3 months. I had to lock up all of my valuables and take them out of the house. But the good thing is with crappy management, nobody remembered that the inspection happened and that our house was supposed to go up for rent. The house went up for rent a month before we moved out. Not TOO bad. Overall, they were very difficult to work with and when we had problems, nobody would answer the phones. I hadn't called once or twice, I called all throughout the day for multiple days through different months. I never had one person answer ever once. Then, once our lease ended, I had the house professionally cleaned and the carpets professionally cleaned. I had spent $200+ on this to secure my full security deposit back. When we had the walk through on the day of move out, no one had said there was any problems. So I should have had my deposit back within a week because they had already had the inspection. Well in the lease it said our deposit was to be returned within 30 days. It was well over 30 days before we received it. They lied multiple times and AGAIN breached the lease. It was supposed to be received within 30 days, it was NOT. And I did not receive the full refund as there was a 'smell' in the house. Over $100 taken because of a SMELL, which I know is not true because I had the house professionally cleaned. Besides that, we had fixed so many things wrong with the house I feel we should've gotten the full deposit back PLUS more for doing their jobs. They did not offer any compensation for breaking the contract for a SECOND TIME -- yes breaking contract is illegal! -- and giving us our refund in over 30 days. I wrote this whole review in hopes no one else will go through what I had. They are completely unprofessional and broke contract multiple times. Do not go with this company!!!!!

We retained Chris during our house hunt over the course of 8 months. He inspected three separate…read moreproperties for us and we are very happy with his services and the way he runs his business. He is professional, thoughtful and through. He and his team are easy to work with and they promptly produce reports and he was available to answer any additional questions we had after our inspection. I would strongly recommend this business to anyone who needed their own house or a potential home inspection.

Wow, Wow, Wow. We were very impressed with Chris' work ethic. He is HIGHLY DETAILED and…read morePERSONABLE. There's no way a 1st time home buyer can notice these findings while doing a walk-through with your agent. He even took extra time to explain to my husband all the deficiencies in the home. Outside of the home inspection, we requested additional services. (Radon and Termite - 1st-time buyers: PLEASE GET A RADON TEST; SO WORTH IT) And the service also includes a "Request List" feature to provide your agent with a repair/replacement/monetary reimbursement report to provide the seller. This made the process seamless and kept the home buying progress moving!! Would DEFINITELY hire again and refer CBC Home Inspections to family and friends.

Used them to buy a house when moving back from overseas. They were very helpful in taking me around…read moreand showing houses. As were they when we moved and sold our home very quickly with them in just a week.

These people are so kind and considerate! I have loved working with them and they make renting so…read moreeasy! Definitely going with them to buy my next house. First time tenants these are your people!!

I have read a couple bad reviews about 1st Alliance.Everyone has their own situations,but..I have…read morebeen with them for several years.I haven't seen anyone mistreated by them.If you have a bad situation with them,there is good reason.They work very hard to make you transition as easy as possible.They work very hard to place you,make sure your place is suitable,and work with you financially. I have had to notify them in the middle of the night,and they respond immediately.Their maintenance and office crews are always very respectful,courteous,and go out of their way to help you resolve your issues.I have never had to wait more than couple hours for them to solve a problem.If you have bad credit,no credit..they go out of their way to take chances,and give you a break anyway.If your an honest,responsible person,they will do anything to help.If you have a bad review of them,maybe you need to look at yourself,and what really caused it.People wish they had a landlord and crew backing them the way these people do.