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    Strano & Associates

    1.6 (66 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Strano & Associates

    Property management

    Buyer's agent

    Listing agent

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    Page 1 of 2

    Ask the Community - Strano & Associates

    Review Highlights - Strano & Associates

    Finally, Andrea Huschle and her staff provide a professional service that you can count on.

    Mentioned in 8 reviews

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    Belleville Eagle Realty Property Management - The hole from the tree branch.

    Belleville Eagle Realty Property Management

    (10 reviews)

    This Realty company is crappie. They are trying to scam me out of my security deposit after I…read morestayed in their ragged apartment. The sewer was backing up in my shower every week. Don't rent with this company. And i wouldn't want to give these a holes a star but i have to if i want to post. ​

    The people that run this buisness have no heart. The only thing they care about is money, and being…read morecreepy and nosy. They evicted us for being 3 months behind on rent after losing work and being sick it was a very hard time. They would sit in our driveway waiting for us to get home. someone was walking around OUR gated backyard at night trying to look in the windows. They expected a woman who is home alone to open the door for a complete stranger that is aggressively banging on the door. They never sent an email saying they were trying to get ahold of us, and they never gave a proper eviction notice we were never told how many days or when we needed to be out by. The man that showed us our unit and gave us the tour was nice enough but seemed he had no idea what he was talking about and basically said that anything wrong with the house at the time of showing would not be fixed by bellville eagle realty because they are just the bridge company. THE DAY OF MOVE IN there was an issue which prevented us from being able to move in until the next day. we didn't get any type of reimbursement for that or having to find somewhere to sleep while it was being fixed. They have so many white men working there that i had no idea who was banging on my door or walking around my property while i'm home alone. One of the men came to our unit about two weeks after moving in, i was pregnant at the time and he walked up to give us a piece of paper blew his cigarette smoke right in my face basically throwing the paper at me then speeds off in his car. They are just rude people who do not care about you or your situation unless it's gonna make them more money!

    Coldwell Banker Brown, Realtors

    Coldwell Banker Brown, Realtors

    (5 reviews)

    Should Brown Property choice to address their issues, I'll change this review, otherwise below is…read morean accurate representation of Brown Rental. After 6 years, apparently Brown rental, Annette and Chris still do the same things in keeping people's deposits. After 6yrs of renting the same property, I gave them 30+ days notice of moving out. They acknowledged the notice and then proceeded to provide zero checklist or expectations of what needed to be done or what they would charge for if not done. After moving out, and prior to turning in keys I had every carpet cleaned, and spent over 6hrs cleaning the entire condo. Brown gave no indication of what to do with the keys. I dropped them off at Brown's office and the receptionist seemed to be surprised by this. I had to email Annette to check on the security deposit and advise where a check could be sent. There was no initiation by them to get this information. I was briskly told by email they had 30days to provide the security deposit. When I finally got the deposit check they deducted $570 for cleaning and housekeeping. The housekeeper alone claimed 9hrs to clean a vacant 3bdrm condo that had already had every bathroom and the kitchen deep cleaned. The carpet in the unit was already multiple tenants old and needed to be replaced not cleaned again, and it had stretch wrinkles in multiple rooms when I moved in 6yrs prior. When I moved in in 2016, Brown didn't bother to paint any room of the condo from the previous tenants. As a result, rooms had scratches, stains, dirty hand prints, and plenty of nail holes. Over 6 years, I repainted much of the unit personally, at my cost, just so I didn't have to look at their lack of maintenance. Add all of this to the already poor maintenance response the Brown provides and they occupy the space between slumlord and vested owner. When the stack of 3 bathrooms were damaged by a failed toilet in the second floor bathroom, Brown took over 5 weeks to repair the unit, leaving a family of 4 with only the master bathroom functional. It was only after repeated calls and emails that they sent their handyman to perform the repair work of drywall replacement, mold abatement, and hardwood floor replacement, none of which was done properly. Someone pocketed a lot of insurance money. They closed multiple maintenance requests for things such as roof leaks and sump pump discharges that weren't draining properly without performing any repair or apparent inspection. If you want a property manager that you need to stay on getting things fixed, Brown is perfect for you. They manage a high number of units in the Cambridge Condominiums, and I spent 6yrs watching the quality of that complex slowly deteriorate.

    ZERO SHOWINGS THE ENTIRE LISTING! NO VIRTUAL TOUR! I do not recommend this agency. I'm extremely…read moredisappointed in the level of service from Coldwell Banker Brown Realtors. This is the second agent I have hired from your firm in two years trying to sell my house. The first one was Sally Hohn and then two years later (currently) I hired the services of another one of your agents, Joe Carroll Lic. #475.133398, to sell my house located in Swansea, IL. Its been 85 days since listing in March 2018, and I still don't have a CMA. In fact, your agent failed to do the proper pricing analysis to get the house priced competitively. I don't know why he did not provide the CMA. Perhaps laziness is part of it. He claimed he did one and was having technical issues sending it when I asked him for one. Here is some additional feedback: 1. In my opinion, Price was too high from the outset. According to agent, "The Average price for your home is showing $281,998.00", and yet he recommended it list for 294K. This killed any momentum. In my opinion he should have done his homework, ie CMA, and this would have been apparent. He also told me that he would talk to his IT personnel after telling me that there was an issue with sending the CMA, but he never followed up with me or sent the CMA as he said he would. He also told me he averaged a house sale in 33 days. Not verified on Zillow. 2. Communication overall was poor. He knew I was out of State and the fact that the house and fence were filthy and dirt depicted on the photos, I believe this should have been communicated from the outset before taking pictures. No recommendation from him and a good realtor would have suggested a cleaning. He claimed the house was beautiful, but in fact it was not. I would have paid to get that pressure washing much sooner. Curb appeal is paramount. Check the pic out and see what I'm referring to. It eventually got cleaned, but was too late. Also no virtual tours. 3. No open house in 90 days. I requested them. He should have done an open house. He said he was going to do one, but in fact he did zero. I recommend looking elsewhere for good selling agents.

    Cecil Management Group

    Cecil Management Group

    (10 reviews)

    They are commonly called Cecil Mismanagement. Rude staff and unprofessional. They are inconsistent…read morein replys and never have the right answers.

    Absolutely unprofessional and would not recommend. We had signed the lease and was given a move-in…read moredate, in the lease and verbally. When it came to the move-in date, we had saw that the carpet was still ripped up and was definitely not ready to be moved in to. This was incredibly frustrating as it had said in the lease this was in our move-in date and clearly we weren't able to move in, and we had everything packed up. They told us we couldn't move in for another week so I had to unpack my stuff that I had already packed just to pack it again in a week. This was the first breach of the lease. Though, they did give us a small discount on our first month of rent. Finally after moving in, I had a little lock on the front door they had put themselves. I asked it to be taken off -- mind you I live less than 5 minutes from the office this would've taken less than 10 minutes out of their day -- and it took a week to take the lock off. My rental had 1 million problems, and we started asking them for help. We asked for the toilet to be fixed before we moved in, and they "did" and after we moved in it was still not fixed. After this we realized they were not gonna help us with the problems we had in this house. There was plumbing problems, the sink leaked (and they obviously knew about this as it was taped up and very awfully tried be fixed), we had electrical problems, just a handful of problems they knew of but clearly avoided. Then, almost 4 months before our lease ended, we got asked to have a check up of the house. I assumed this was to make sure there was no problems before they would put our house up for rent (3-4 months before our lease ends is a little weird but whatever). The lady came and only took pictures of our house and did not check anything. I asked what was going on and she said they were about to put the house up for rent... 3 months before we moved out!!! I had pictures of all the stuff in our bedrooms taken which I feel like was a breach of privacy, especially because 1. They already had pictures of the house before we moved in and 2. They never used the pictures -- they had taken pictures of everything in the house for no reason. Not sure why. As a renter I felt very uncomfortable in my own home, especially because viewings were about to start and presumably last the next 3 months. I had to lock up all of my valuables and take them out of the house. But the good thing is with crappy management, nobody remembered that the inspection happened and that our house was supposed to go up for rent. The house went up for rent a month before we moved out. Not TOO bad. Overall, they were very difficult to work with and when we had problems, nobody would answer the phones. I hadn't called once or twice, I called all throughout the day for multiple days through different months. I never had one person answer ever once. Then, once our lease ended, I had the house professionally cleaned and the carpets professionally cleaned. I had spent $200+ on this to secure my full security deposit back. When we had the walk through on the day of move out, no one had said there was any problems. So I should have had my deposit back within a week because they had already had the inspection. Well in the lease it said our deposit was to be returned within 30 days. It was well over 30 days before we received it. They lied multiple times and AGAIN breached the lease. It was supposed to be received within 30 days, it was NOT. And I did not receive the full refund as there was a 'smell' in the house. Over $100 taken because of a SMELL, which I know is not true because I had the house professionally cleaned. Besides that, we had fixed so many things wrong with the house I feel we should've gotten the full deposit back PLUS more for doing their jobs. They did not offer any compensation for breaking the contract for a SECOND TIME -- yes breaking contract is illegal! -- and giving us our refund in over 30 days. I wrote this whole review in hopes no one else will go through what I had. They are completely unprofessional and broke contract multiple times. Do not go with this company!!!!!

    Strano & Associates - propertymgmt - Updated May 2026

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