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Port Angeles, WA

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8 years ago

Top notch service. They went above and beyond to make sure everything was perfect. Highly recommend this company. We are very happy.

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Ed's Chimney Sweep and Masonry - Chimney before and after rebuild. Customer Rob I.

Ed's Chimney Sweep and Masonry

(125 reviews)

Oscar worked on two chimneys at our house including a relining. He was fantastic. On time every…read moreday, great communication, job site was clean every day, and the final product is exactly what we needed. Price for any masonry is always up there, but I felt the value was there. I'd absolutely recommend them to anyone needing work done.

Some guys off the street had knocked on my door, pointed out my crumbling chimney, and wanted to…read morereplace it. They showed me how bad it was falling apart to the touch...this got the ball rolling in my head (since i do have some roof leaks from around the chimney maybe) to address the chimney. These guys (again, off the street, no truck or anything) weren't going to be who i hired. So i had 2 companies come inspect & bid (both priced the same) and i went with Ed's. Oscar is the owner, Ed's son, and he's been doing chimneys for his whole life. When the owner is actually doing the work himself (like i do) is always an "im sold" situation for me. He and his assistant were at my place, on time, at a time that worked for me, for 5 hrs/3 days. Oscar explained every detail, answered all my questions, spotted some minor leak related stuff on my roof and fixed it at no extra charge. He is VERY in tune with maintaining high customer satisfaction. He was also conscious of making sure no carbon monoxide would creep into the house. He improved upon that exact situation that a previous heating company handled in an inferior capacity. They left no mess. I'm super happy with the new chimney! i have no doubt if there is any issues in the near future, he will be on top of it.

EverWarm Hearth & Home

EverWarm Hearth & Home

(19 reviews)

We have been actively trying to replace the 20-year-old old wood stove in our home for over a year…read morenow. Being fairly remote up here in PT, our options are limited and we reached out to 'hearth & home' businesses in Sequim, Poulsbo, Silverdale, and Bremerton before we finally found EverWarm and had our first positive experience. The technician who came out to our home for the initial consultation sold us on hiring EverWarm right from the start. He was super informative and helpful; he provided a wealth of knowledge on-the-spot and went out of his way to explain exactly what needed to be done to not only aesthetically and functionally upgrade our wood stove, but also bring it up to current fire/safety code. EverWarm's consultation was the first and only consultation that included safety, which is immensely important to our family. Being former renters and first-time home owners, my husband and I were eager to take on a DIY project, so we chose to demolish, rebuild, and re-tile the hearth platform beneath our wood stove ourselves, having EverWarm come in beforehand to haul away the old stove and install the new one after our remodel. Long story short, we vastly underestimated the time it would take to obtain and install the very specialized trim and tile that we selected and ended up pushing back our stove install date at least 5 times. This brings me to the second reason I am grateful we chose EverWarm--every single person who helped us was incredibly kind and accommodating. They could have given us grief (and we totally deserved some), but they just kept happily making room for us in their schedule; bless their hearts for dealing with our HGTV-fueled delusions of grandeur and naive simplicity. When it finally came time to install our new stove, the same two gentlemen who had removed the old one were on the job, which we were glad to see. EverWarm's technicians were friendly, efficient, and very respectful of our home (even complimented our decor!). Both the removal and installation processes were smooth sailing, despite the impressive size and weight of our brand new Vermont Castings stove. It is my understanding that EverWarm has gone through some ownership and managerial changes over the years, which I did not know when I first set out to find a business to replace our wood stove. I will admit that I initially passed them over due to poor online reviews, but out of desperation after being let down by businesses with 3, 4, & 5-star ratings, we scheduled a consultation with EverWarm and I could not be more thankful that we did! I find this to be a common and unfortunate pitfall of interpreting online reviews and I highly suggest taking the chronology of a business' reviews into consideration when making phone calls; save yourself the year of time that I wasted.

Bought a Hearthstone brand Lincoln soapstone woodstove from everwarm. Ordered end of November…read more2023. Didn't arrive until February 2024. Problems with fire burning after closing stove door and almost goes completely out when closing the "bypass handle" after reaching temperature indicated on the catalyst thermometer as instructed. Called to complain. Said they'd send installers out to take a look. Since the woodstove is the only source of heat in our home, we had to keep using it but it acted more like a pellet stove than a woodstove. 2 weeks later, installers come out and add a 10" extension chimney. They attempted to start the fire and it did the same thing for them. Installers said they had a 4 inch air intake that might help but they wouldn't advise it as it may make the house too hot. Ours has a 3 inch. They left saying they were going to contact the manufacturer and get back to us. Didn't happen. Baffle board broke and couldn't use stove at all. They said the manufacture was notoriously slow in responding to orders and we didn't get the baffle board until summer. Still complained about the stove not burning and they said they would get back to us. Started using the stove again when the weather started to turn cold and complained again and was told they've been having issues with that particular model and went on to say why. I also told them what the installers said about a 4 inch intake and the person said they disagreed with that assessment. Was told that she would talk with their installers and get back to us. Didn't happen. I called back a week and a half later and spoke to a different person and again gave the same complaint. She also said they were having issues with that particular model. She also said she didn't agree with the installers assessment regarding the size of the air intake. She said she would email the area rep, out of Utah and that he may come and take a look at it. She also advised they may have to replace it with a different stove. She then said she'd get back to me. Didn't happen. I called them over a week later and spoke to the same person. She didn't remember our conversation until I reminded them that they were to have sent an email to the area rep. She then said she would talk to one of the installers who was in the store and also call the area rep instead of an email, then get back to me. Didn't happen. Tried calling back but no answer. Recording said to leave a message, press 1. pressed 1 and was told that wasn't one of the options. Tried calling back the next day and recording said they would be out of the office until January. Today is 12/22/24. I know this is a lot but I want/need a warm house!!! Scott P

Dave's Heating & Cooling Service

Dave's Heating & Cooling Service

(15 reviews)

We purchased our ductless heat pump from Dave's 13 yrs ago and have had very few issues. When we…read moredo have a question or problem we call and they are able to answer the question over the phone or they will get someone out asap. Example: on Tuesday afternoon we heard a strange noise from the head in the bedroom and upon investigation found that the fan wasn't coming on on either of our two Daikin heads. A call to Dave's had the receptionist as a few questions and it sounded like it was going to warrant a visit. Unfortunately, that would not be for two days because they were very busy on Wednesday, but if something opened up they would call. Well, Wednesday morning, they called and I had to admit that now both heads seemed to be working again! She asked it we would still like someone to take a look and we said yes, because we didn't want to get caught without heat or cooling. Ryan arrived at the appointed time, was very professional and assured us that he would check things out. He was very thorough and explained each thing as he went. We did need to have several things attending to and he was able to clear an error code. We are now confident that we are going into the summer in good shape with our ductless heat pump. We really appreciate Ryan and Dave's and they have been our go to company for several homes over the years.

We saw that Dave's Heating and Cooling Service had previously worked on the heating system for the…read morehome we recently purchased. I checked reviews on several contractors in the area and decided to go to the office of Dave's Heating and Cooling Service and talk to the team there about the work done in the past. The office staff was amazingly helpful and had all the records from previous jobs done at this address. They offered to make copies for my records and were a delight to speak with. I decided to schedule a service right then and there to assure our system was ready to perform for the winter months ahead. Technician Adam arrived on time and was polite and respectful of our home. Adam was extremely thorough in testing all aspects of the heat pump system and thermostat settings. The price was excellent for the work performed and we are so glad we made the choice to keep the care of our heating system with Dave's Heating and Cooling Services. We will definitely be using them again in the future.

Strait Comfort Systems - hvac - Updated October 2026

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