Recently, I sold my deceased mother's property. This company contacted my attorney handling the…read morelegal issues w/out my authorization & did NOT inform me or provide me w/copies of that contact (neither did my lawyer! I only found out accidentally). When I received the payment (check) for the sale of the "estate," I wasn't given the information that I needed to correctly process the proceeds (steps to deposit an "estate" payment are different than an ordinary transaction), either.

If you call them during normal business hours don't expect anyone to pick up the phone. I called…read morethem five or six times over the course of two weeks and every call went immediately to voicemail. They call when it's convenient for them, not necessarily convenient for you. They required me to wire funds to them within one business day but took over two weeks to get money to me because they never contacted me to ask where to send the check, nor did they offer wire service until my realtor got involved. The initial wiring instructions they provided were insufficient, requiring an additional phone call, VM and return call on their schedule. So basically, service stinks.

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

I have a new property management named Zara. She has done a great job and a much needed improvement…read morefrom my previous manager. I will keep you updated if any changes occur. She has really done a good job answering my question or addressing issues as they occur. Thank you Zara . Good Job

worst management company ever dont call back or anything... my tub has been sitting on bricks and…read moreslabs of wood i was promised repairs that havent been done at all all sinks are leaking we cant even wash dishes or brush our teeth... a lot of the repairs i've been requesting have been well over a year... also michael drew left me and my kids without heat for over a week !!! we had no heat for thanksgiving!!! he refused to replace my furnace he instead has hired unlicensed workers to tamper with my furnace claims to fix it they been here for 3 days i was told by the worker they dont wanna spend the money to replace my furnace theyd rather not spend the money instead theyd rather have me and my kids freeze while they receive thousands in rent i requested to speak to the owner several times he avoids giving me that info at all cost... i was offered 3 heaters that is ail for a 5 bed room 3 floor single family house while we had a snow storm!!! they literally harass ppl for ratings because they have horrible reviews... i'm sure michael drew isnt the guys real name... he has refused me contact info for his supervisor and i had to find the owner of my property via google searches and tax information... im beyond tired

I spent a long time looking for buyers agents when I moved to the Cleveland area. In the end,…read moreLindsay was the only agent on the list. She not only met my expectations but she far exceeded them. Lindsay's a pleasure to work with, and goes above and beyond for her clients. She knows a lot about the market and has a ton of experience. Lindsay does a great job of speaking her mind while being respectful of all of those around her. I wouldn't hesitate to recommend her to anyone, and though I don't expect to be in the market again for some time, Lindsay would be my first call.

When I started my search I wasn't sure I needed a realtor, because I already had an idea where I…read morewanted to buy. Since it was my first home purchase, I did a Yelp search and found Lindsay. I'm so happy that I did! Lindsay was extremely responsive, knowledgeable about the process, and handled all the logistics flawlessly. It was incredibly helpful to use her preferred network of mortgage brokers and title agents who worked together seamlessly and ensured I always had everything completed on time. Anytime I had a question or an issue came up, Lindsey dove in and tackled it! She even sent a great list of helpful tips the day I moved in, and some great places to visit in my new neighborhood. By the end she felt like a friend and I would recommend her without any hesitation to all my friends and family! Thank you Lindsay, I love my new home!

Negative stars is what they deserve. If you are thinking of using Keller Williams for your PM needs…read moreand your are out of state, please think again. You may be enticed by the fact they are month to month. Just don't. They approve items without your knowledge, send you quotes that don't make any sense, their monthly statements seem as if they are designed to confuse you, and their property managers tell you very minimal information and will tell you nothing unless you ask the right question (her name was Sharon). They sent us a quote to make a unit rent ready without pictures. When asked for pictures they sent blurry pictures that looked as if it was taken by flip phone. Their rent ready charge was almost 9k, more than what they charge in CA. When we went to see the property, very minimal work needed to be done. We had to request for them to stop authorizing services we did not approve and they still did it. They opened up a sewer and water account without us knowing which caused the one we had to close. Come to find out we owed 2k. Instead of educating us on the sewer account we needed, they chastised us as if we didn't pay on purpose and used the guise of concern as if they cared about our tenants and property : "It's important to keep the property in shape and pay the water bill". If you need your unit checked, be prepared to wait. We possibly paid for a needless eviction because they just weren't good about checking the unit. We left them and suddenly have an 800 bill for changing 6 locks. If you can avoid using them you will be doing yourselves a favor. They are theeee worst property management I have ever used. They actually made us miss our old PM and she did barely anything unless asked but at least she listened, their monthly statements were clear, and we were not nickeled and dimed. Don't do it unless you like to be taken advantage of.

This company has caused so much stress on our family. If you feel threatened by your neighbors…read moreresiding in the same apartment don't waste your time trying to contact someone. I've reported drug abuse, overdoses, trash in yard due to parties and fights, with nothing done. My children were not safe. All they said when finally responding was " if you'd like to leave and terminate lease we can get that started. Then once lease was coming to an end. Property manager was very pudhy and harassed me almost daily on wanting us stay after informing us the rent will be raised. Once we told her we would go month to month they emailed us a notice to vacate/ non renewal and told us to be our by the term ending. Needless to say if you have children do not rent from them. If you like your home safe don't rent from them. Poor communication. Rude pushy staff.

They did a great job! Good communication, helpful and efficient are three words that best describe…read moremy experience. Thanks Linda and Jim!!!

From the owner: Title & Escrow Services for Residential and Commercial Real Estate…read more Providing comprehensive title insurance services, mortgage settlements, mortgage closings, search title abstracts, property reports Buying or selling real estate is one of the biggest decisions you will make in your life. Our goal is to provide you peace of mind when you buy, sell or refinance your property. All of our staff is expertly trained with many years of experience. Whether you are looking for a smooth residential home sale or need a complex commercial transaction handled, the highly-skilled staff here at Land Title Group are ready to help!

Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

Me and my real-estate agent put an offer in and they replied within 10 minutes and I quote them…read morehere accurately... "WTF do you want me to do with this nonsense? Sloppy work bro...." end quote. THEY SENT THAT TO MY REAL-ESTATE AGENT! When I'm spending the next 20 plus years of my life and hundreds of thousands of dollars on a property and THIS is how we are treated within 10 minutes of our first contact with them...how are people still allowing these people to take their money? Let them go under. Super unprofessional and horrible people to deal with. "A real piece of work" my agent says.

Holton Wise Property Management Group is awful. I have several PMs in several markets and HWPG is…read morethe most expensive, slowest to address problems, and take days to respond. I repeatedly found over charges and had to call them out on not following their PM agreement. I can't imagine how my tenants felt about them.

1st complaint, was that the house I was applying for changed it's price ($1200-$1499) after I…read morealready paid 2 application fees for my husband and I. 2nd complaint, is the realtor offered as an option when the rent price changed to REFUND me my money back and Never did. 3rd complaint, is the realtor was NON-responsive for a very longtime about refunding me back my money to then recently change things AND offer a partial refund (of Which was not agreed upon the first time). 4th complaint, is this company offers this complaint box & I receive no Response from the manager of the company or See a change related to my concern pertaining to experience. Because of my overall experience I intend to report these things to the Better Business Bureau and POST a review. Thanks and have a great day!

We are really pleased with the response we get with RTS. We really only speak with one person, Ram…read morePinta. Ram is really kind and helpful. He is very knowledgeable about his job and makes any changes easy and answers any questions we may have in a very timely manner. Tammy & Dan Zimmerman

Jehan was polite and curteous, good communication. He answered my questions and was flexible on…read moretime, walked me through the process.

Panning out to be slum lords. They don't answer their phones or respond to emails. Have no…read moreinterest in responding to maintenance requests. Set many appointments that they don't show up to with no explanation.