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    Storm Guard

    2.4 (10 reviews)
    Closed 9:00 am - 5:00 pm

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    Pisgah Roofing and Restoration - New Hardie Board siding, windows and deck

    Pisgah Roofing and Restoration

    (10 reviews)

    I hired them after Helene for extensive repairs to my roof and elsewhere around my house, largely…read moredue to a tree falling on the house. Took them nearly nine months to do the job, nearly cost me thousands in coverage from my insurer due to poor documentation of my damages professional negligence and poor communication, and they breached a portion of the contract by refusing to do the last portion of the project. I'm now left hanging to seek an alternative contractor on my own. The work they did complete, eventually, was fine. The project management, communication and customer commitment was abysmal. Never again.

    AVOID AT ALL COSTS! If I could leave a 0 star I would and I am a really patient person. I was…read moreoriginally told 4-6 weeks. I put a deposit of $14000 down in the beginning of December. Mid January I started calling asking for an update. Corey doesn't answer the phone or return call. Brandon Lee doesn't answer the phone or return calls. Kip Frady stopped answering, couldn't leave a message because his voicemail is full till this day, and Katie in the office is helpless because the guys dictate everything. I was calling daily trying to get my roof scheduled. My house was hit with a tree during Helene and none of the interior could get done until the roof was done. They didn't even start my house till end of March - which I was pissed. Again calling every week, no responses, but they had my money and I was stuck. Then they tried to skirt the system and not have the trusses inspected. Donny - been doing this my whole career- tried to play dumb and was a jerk. I had to hire a structural engineer, I had to find all their mistakes to get them to fix it, and it put me behind another month. All because they took on too many jobs, money hungry, while people are just trying to rebuild and MOVE HOME after their home was destroyed. They couldn't care less, tried to avoid inspection, did shitty work, and now I'm stuck with it. I WISH I NEVER HIRED THIS COMPANY. AWFUL COMMUNICATION. Everyone blames everyone else. NO ONE answers the phone, no one takes accountability for their work. Nothing. AVOID AT ALL COSTS!

    Window World of Asheville - Window World

    Window World of Asheville

    (2 reviews)

    I needed new siding on my home so I began getting quotes for the job. I knew it would be in the…read more$40,000 range and that's what I was expecting. Window world was the first company to give a quote and their consultant, Thomas Veasey came to my home. I told Tom that I was on a budget but I didn't want the cheapest product available because I wanted what I was going to spend that much money on to last. Tom went around my home and came back inside to give me his results. He attempted to upsell me on the siding, in his quote, he said I needed new gutters, facia, and soffits, with the gutters he added a leaf guard. By the time he added in labor, the dumpster and port-o-John, the disposal fee and taxes, his estimate was over $60,000. Since Tom's first estimate, I had 3 other companies come and NONE of them were over $45,000. All of the other estimates said my gutters, soffits and facia were fine and didn't need replacement. All 3 other companies included the disposal and taxes, etc. If you want to pay WAY more than you need to, then absolutely call Window World. As for me, they will never get a call from me again.

    I had insulated vinyl siding installed in October 2021. The stuff is wonderful. I highly recommend…read moreit. The house stays comfortable and my power bills are down. But Window World of Asheville was so darn hard to work with. I went with them solely on the glowing recommendation of a neighbor. The first salesman was bizarre. I was amazed he had a job at all. He told me I couldn't possibly have cedar siding (which I do) because I live in a low income neighborhood. While measuring the house he punched a hole in my landscaping fabric. He bragged about his own house and asked to use my bathroom. I waited a week and even emailed him asking for the estimate, but never got one. I finally called their office to request another sales person who did get me an estimate. I was only warned about the construction mess so I was prepared for that. No one mentioned they don't work when it rains. I had to call and ask why no one showed up. No one suggested moving stuff away from the house to give them room to work. I took it upon myself to do that. After it was done, I hoped to replace an electrical outlet with a light fixture. They ordered the siding piece for the light fixture, got it, lost it and ordered another one. Six months later, after several calls from me, they came out with the new siding piece and realized they couldn't replace the outlet. I asked if they could put the light in a different spot that's easy to access. They could, but they'd have to charge me for it. Ok, that was fair. Someone would call me about it. That was over 3 months ago. I'm done calling them and obviously, they're done with me.

    Storm Guard - roofing - Updated May 2026

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