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Store Supply Warehouse

3.0 (2 reviews)

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The Home Depot - The two rudest employees I have ever come across,

The Home Depot

2.2(48 reviews)
1.3 mi
•$$

Unless you know where your item is and it is cheaper at this Home Depot Stay Away from this store…read more Despite my better judgement and previous annoying visits I went there today. Needed an outdoor electrical outlet cover - so I went to the electrical aisles but had not luck. Walked through the store but saw no associates. Came to the front of store and saw a guy in uniform. When I asked him he looked like a dear in the headlight. Then we had to flag another associate who was passing near by - same confusion. A third unlucky associate passing by was summoned. I repeated what I was looking for. Without looking to see if the store actually carries the item in question he said go to the electrical aisles. But I already checked those aisles I said. Got a blank stares and they walked away. None offering to walk with me and see if they could actually help further. So, I went back to the electrical aisles again to make sure - no luck. Then headed to checkout to pay for a couple of other items I had. While there I asked an associate if I could please see a store manager? Turns out he was busy and not able to come - a second senior person was on his break! As I was walking I met a very friendly and courteous associate in the self-checkout area. She was very apologetic and promised to bring up my dissatisfaction up in the staff meeting. How difficult is it to encourage effective customer service? After all, there are at least. 4 similar stores in the area - one can choose where to go. If all fails - there is always Amazon.

Had a Rheem water heater go bad w/in warranty. Customer contacted Rheem warranty who responded and…read moreconfirmed warranty, replacement in kind. Home Depot manager didn't even look at the written Rheem water heater warranty and insisted HD policy is a PRO RATED refund of initial purchase price. BTW, Fred in plumbing is a rock star. Knows plumbing, where the fittings are, and keeps that section clean and organized. He's a unicorn for the box stores. Great resource.

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The Home Depot
The Home Depot
The Home Depot

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Bob’s Discount Furniture and Mattress Store

Bob’s Discount Furniture and Mattress Store

1.8(66 reviews)
12.6 mi
•$
Offers payment plans
Established in 1991

Bought a 4 piece bedroom set from Bob's and paid for the white glove delivery. In the meantime, we…read morehad a king size mattress delivered the day before the furniture arrived. We moved all the old furniture out of the room except the new mattress, which we left on the floor, sitting on the new plastic it was wrapped in. Upon arrival I asked the delivery crew if they needed me to move the mattress or lean it against one of the walls of the room so it would be out of the way. He said not to bother, they'd handle it. I waited downstairs with my wife as they put our furniture together. An hour later they asked me to come up and inspect. We noticed the mattress wasn't in the room and assumed they had moved it. After inspecting we went back downstairs to wait. One of the men approached us and asked us to sign for the job because they were done. We asked about our mattress to which he replied there wasn't one to be delivered. We explained we weren't having one delivered, that it was already here. Where was our brand new mattress? They just looked at us blankly. We explained again, and suddenly a light turned on for one of the men. He suddenly began profusely apologizing. Turns out they took it to the curb in the rain and were going to throw it out. Upon reviewing our security cam footage we could see they took our brand new mattress to their truck where they leaned it against it, one side on the road for 30 min. When they brought it back inside it was covered in dirt, soaked in rain and the new fabric was roughed up. Called Bob's and got a customer service person. Hard to understand them but they were helpful. We've been told it can take up to 72 business hours for someone to return our call and review our claim. We will never do business with this store again. Beware! Avoid their delivery service.

I moved to this area from CT where Bobs is headquartered. They are ubiquitous there. And they are…read morewell known as a seller of very low quality furniture that doesn't last anywhere near as long as it should (think IKEA but cheaper. The sort of stuff you might put in a guest room to never really get used but it looks okay.) I was looking for some cheapo furniture so I went in and was blown away at how expensive they had gotten, either over time or in the transfer from CT to here. When I asked the salesman (who was too overbearing in the way of fully commission-based sales people in stores that don't value their customers or employees) why the furniture was so expensive if it was a discount furniture store as the store is called and as they had traditionally been he told me they weren't a discount store; they were a regular full-priced furniture store. So I'm here to tell you that if you're going to pay full price for furniture, please trust me: this isn't the company to trust. you'll save money and have longer lasting furniture even from a bottom of the barrel place like IKEA, and that isn't saying much.

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Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store

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Store Supply Warehouse - homeandgarden - Updated May 2026

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