This place is clean and convenient. The lobby is fancy with coffee and couches. It might help a…read morelittle more expensive (not much!!) but I feel good about the security of my things.

Amazing customer service from Brooke! The building is so modern and clean. It has decent prices I…read morehighly recommend to anyone looking for a long term storage!

When All Secure Storage sold the business it became an unmanned facility. All the customer service…read morereps are now over seas. When I initially rented my unit it was $70 per month due the first of every month. When it was sold a couple months later it went up to 80.00 and the late fee went from $10 to $20. The new owner back dated my due date to be the 27th of every month with no regard to the fact that I paid from my account on the first of every month. I asked several times if my due date could be switched back to the 1st and was told yes several times but it was never changed. My storage unit now cost me $170 per month. Part of this is for insurance they require you to pay. I requested a copy of my insurance policy and was told it's not my policy, it's theirs so I've never seen it. I'm just required to pay it. On the 27th of March I went to get some of the things from my unit that belonged to my grandparents and I was going to give my son for his first home and found out that my unit had been broken in to. I immediately called the storage facility and the police. The unit had a new faceplate and lock on it. I contacted the facility and was told that in the notes it states my unit had been broken into. I asked why I was never contacted and the lady replied, that's a good question. At that time I was given the insurance number and called to make a claim. I was told I am required to have a photo of the prayed faceplate or the broken lock. I reached out to the storage management and after a month of waiting on this photo from the groundskeeper, I was told they have no photo. Which means I can not file a claim on the insurance I've aid for all this time. If you know I can't file a claim unless I have a photo of the broken lock or faceplate, why would you not take a photo. My only guess is so that I can't file a claim. I have been in the phone with these people for hours over the last month and paid a lot of money to the and for insurance and I can't even file a claim. Today I went to remove a lock they put in it when it was broken into and was told she could not give me the combination because I owe money. I explained to her today is the first day it is due. After 30 minutes of reminding her what my contract said she finally gave me the combination. I asked if there is someone here local I can speak with regarding everything and she explained that they are overseas and I can't have the groundskeepers information. I guess my only option is to sue. This is terrible service! I can't even give them a star. I wish I could take some away.

From the owner: If you find yourself tripping over boxes and furniture on your way out the door, it is time to rent…read morea self-storage unit. Secure Storage Little Rock, powered by Copper Storage Management, offers convenient storage solutions for a variety of needs. You can find us on Mabelvale CutOff Road just across the street from M&I Heating and Air. We are proud to serve residents in surrounding neighborhoods such as Cloverdale, Geyer Springs, Mabelvale, and South Geyer Springs. Our conveniently located facility is just a short drive from Interstate 30, allowing for easy access from anywhere in town.  Give us a call or rent or reserve a self-storage unit online in Little Rock today!

Worst experience ever delivered the pot a week late and now we can't get him to pick it up do you…read morewant to leave it in my driveway blocking my garage for a month over a month. And they keep telling me all kinds of lies like they have one driver one podzilla the driver's sick the podzilla is broke down

Update on pods review from earlier this month. I was charged an additional $235.95. I have now…read morebeen charged again with pods. I have now been charged a total of $716.59 for ONE MONTH of storage. I have called their customer service line and billing line at least 30 times. Only 4 times have I gotten an actual person. Once again. Do not use this company. PODS my customer number is 140381233. Feel free to reimburse me anytime

The Storage Center at Wellington is the perfect place for your storage needs. Lisa was very helpful…read moreand kind and I will be recommending the facility to my friends and family!

From the owner: For affordable and convenient self-storage units in Little Rock, check out The Storage Center on…read moreWellington Hills Road, close to Lake Wellington. We serve neighborhoods like Rock Creek, Woodland Edge, and Chenal Country Club. Our facility offers climate-controlled and vehicle storage options, including ground-floor and indoor units. With flexible month-to-month leases and online payments, we provide a hassle-free experience. Whether you need to store a boat or temperature-sensitive items, we have various unit sizes to choose from. Start your storage journey with us today!

The online move in process was easy. My unit was conveniently located with my move in packet…read morewaiting for me. There were also moving carts waiting for me at every entrance!

Customer Service goes above and beyond! Very professional and courteous! Facility is super clean.read more

I have used Sherwood Self Storage several times for years. The management personnel during this…read moreperiod were great and prices for storage has always been competitive or reasonable. However, they have just recently been taken over by new management, as of January of 2022. This new management is truly all about money and not customer service. I rented a storage room again in August of 2021 under the old management. I set up my payment on automatic draft. The management team at that time were awesome and even gave me a new lock free, when the other was having issues opening. In January of 2022, a new Management team took over. everything was fine, as long as I had not called them, or they contacted me. however, in March, the new management team sent an email with payment request, alerting all renter that a $10.95 insurance charge would be applied to your renter fee. So, if you were on automatic draft, you may not notice or open this email. On March 31st a draft was attempted for storage payment. my automatic draft was denied, and I receive an email from Sherwood self-storage, telling me my draft did not go through. on that same day, I logged in the pay storage online. that is when I noticed the $10.95 cent new charge. This was April 1st. So, I paid my original fee of $99 and submitted. I email the office and let them know I was not in agreeable to the charge, and it was not in my contract. I ask to get my own or use my homeowner insurance. the text response, advise me, I will still have to pay for this month, before April 5th or I will be charged a late fee and locked out. I explain that I did not get this notice earlier enough and I would rather use my insurance carrier or my home policy. I provided documents that shows I have personal property protection already. If I had got this notice earlier, I would have definitely used my home policy. However, if I was told they can wave fee for next month, but I will still have to pay for it this month or received late fees and be locked out on the 5th. on April 3rd, after back and forth I gave up and decided, even though i paid for the month of April already, I would move out the next day on the fourth, to avoid being locked out, and paying the extra fees. I rented a U-HAUL and entered the premises. I entered entry code to enter the location. I unloaded all my belonging out of my storage unit. I was getting ready to drive out, i entered my code in the keypad and it was denied. I tried several times, and it was denied. I looked toward the office, and I saw the new management looking at me and I was looking at them. they just stood there while I was pushing the button, this is the 4th of April and not the 5th. I have already paid for the month. they were keeping me from leaving the location by denying me exist. to keep from confrontation, I call the Sherwood police. The gentlemen heard me speaking to the police, then they clear the code an allowed my code to work. I cancel the police request and left the location with my personal property. That was a rude, and degrading. I dropped by on the 5th and handed in my keys. I also cleaned out the rental. I also let them know, they can keep the rental for that month, even though I was moving out on the 4th. it was not about the money, it was the lack of customer service and working with a willing, paying customer with a good history with this company. I am very disappointed in their responses, their actions and their wiliness to even keeping all of the month's storage fees. Never go back.

These guys are great. The units are clean and well kept. Security is savvy and customer service was…read morealways there to help. Thanks for the great experience guys.