When All Secure Storage sold the business it became an unmanned facility. All the customer service…read morereps are now over seas. When I initially rented my unit it was $70 per month due the first of every month. When it was sold a couple months later it went up to 80.00 and the late fee went from $10 to $20. The new owner back dated my due date to be the 27th of every month with no regard to the fact that I paid from my account on the first of every month. I asked several times if my due date could be switched back to the 1st and was told yes several times but it was never changed. My storage unit now cost me $170 per month. Part of this is for insurance they require you to pay. I requested a copy of my insurance policy and was told it's not my policy, it's theirs so I've never seen it. I'm just required to pay it. On the 27th of March I went to get some of the things from my unit that belonged to my grandparents and I was going to give my son for his first home and found out that my unit had been broken in to. I immediately called the storage facility and the police. The unit had a new faceplate and lock on it. I contacted the facility and was told that in the notes it states my unit had been broken into. I asked why I was never contacted and the lady replied, that's a good question. At that time I was given the insurance number and called to make a claim. I was told I am required to have a photo of the prayed faceplate or the broken lock. I reached out to the storage management and after a month of waiting on this photo from the groundskeeper, I was told they have no photo. Which means I can not file a claim on the insurance I've aid for all this time. If you know I can't file a claim unless I have a photo of the broken lock or faceplate, why would you not take a photo. My only guess is so that I can't file a claim. I have been in the phone with these people for hours over the last month and paid a lot of money to the and for insurance and I can't even file a claim. Today I went to remove a lock they put in it when it was broken into and was told she could not give me the combination because I owe money. I explained to her today is the first day it is due. After 30 minutes of reminding her what my contract said she finally gave me the combination. I asked if there is someone here local I can speak with regarding everything and she explained that they are overseas and I can't have the groundskeepers information. I guess my only option is to sue. This is terrible service! I can't even give them a star. I wish I could take some away.

From the owner: If you find yourself tripping over boxes and furniture on your way out the door, it is time to rent…read morea self-storage unit. Secure Storage Little Rock, powered by Copper Storage Management, offers convenient storage solutions for a variety of needs. You can find us on Mabelvale CutOff Road just across the street from M&I Heating and Air. We are proud to serve residents in surrounding neighborhoods such as Cloverdale, Geyer Springs, Mabelvale, and South Geyer Springs. Our conveniently located facility is just a short drive from Interstate 30, allowing for easy access from anywhere in town.  Give us a call or rent or reserve a self-storage unit online in Little Rock today!

Worst experience ever delivered the pot a week late and now we can't get him to pick it up do you…read morewant to leave it in my driveway blocking my garage for a month over a month. And they keep telling me all kinds of lies like they have one driver one podzilla the driver's sick the podzilla is broke down

Update on pods review from earlier this month. I was charged an additional $235.95. I have now…read morebeen charged again with pods. I have now been charged a total of $716.59 for ONE MONTH of storage. I have called their customer service line and billing line at least 30 times. Only 4 times have I gotten an actual person. Once again. Do not use this company. PODS my customer number is 140381233. Feel free to reimburse me anytime

The Storage Center at Wellington is the perfect place for your storage needs. Lisa was very helpful…read moreand kind and I will be recommending the facility to my friends and family!

From the owner: For affordable and convenient self-storage units in Little Rock, check out The Storage Center on…read moreWellington Hills Road, close to Lake Wellington. We serve neighborhoods like Rock Creek, Woodland Edge, and Chenal Country Club. Our facility offers climate-controlled and vehicle storage options, including ground-floor and indoor units. With flexible month-to-month leases and online payments, we provide a hassle-free experience. Whether you need to store a boat or temperature-sensitive items, we have various unit sizes to choose from. Start your storage journey with us today!

The online move in process was easy. My unit was conveniently located with my move in packet…read morewaiting for me. There were also moving carts waiting for me at every entrance!

Customer Service goes above and beyond! Very professional and courteous! Facility is super clean.read more