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Chenal Storage Center

4.7 (3 reviews)
Closed • 9:00 am - 5:00 pm

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Kanis Self Storage - Conveniently Located at Kanis and Bowman

Kanis Self Storage

(2 reviews)

I had used this storage unit in the past, the units were sub-optimal, with leaks and rodents being…read morea problem but the property manager was friendly and helpful, (it was a woman at the time but can't remember her name), and we used them for a year or two. We did have an issue where someone broke into several units including ours they informed us quickly but not much was done about it, luckily we weren't missing anything of value and they replaced the locks, there are cameras but apparently they did not catch anything. Woods and trees on the back side make this a prime candidate for petty break ins. Fast forward a few years to 2020, we again needed a storage building they have a different property manager and he is the rudest person I have ever met, needless to say I took my business somewhere else and will never do business with these people again. Also the property manager is the only person you can talk to, getting to an owner is almost impossible by normal means.

I should have known better. We are under a full renovation of our house and was in need of an off…read moresite storage facility. Due to location we thought this location would be optimal. When I walked into the office, I met with site manager Phillip Tripp. I waited 10 minutes for him to take a break from the back, very irritated that I was bothering him. Barked at me the entire time about rules and what happens if we don't pay our rental fees. I asked for a copy of their rules to review and discuss with my husband. He said I can read it but I can't take it with me. I asked why and his response "Because I said so". Should have known better. I went ahead and rented unit thinking I won't have to deal with him again. After renting and moving valuables in, it rained and our unit had water coming in about a foot and a half through the bottom of the door when closed. I called and he was out of town and his sister didn't know what to do and said it would have to wait until he returned the next week. After several calls and a month later never returned calls we had to move things out and put a guard up a foot and a half to preserve our things. Due to we don't want to deal with him anymore and bother person to have a civil conversation with. The facility has a major rat problem and we began to find food particles in the unit when removing things to put others in due to the water leakage when it rains. When doing that we were almost finished and he was coming in to park around 7pm and started barking "Move now" to my very laid back husband. Phillip is nasty rude unhappy individual. We only had three boxes left. Recovering from cancer treatment I can't move very quickly. All he had to do is ask politely and we would have gladly moved. All he did was keep barking ordering for us to move due to my moving too slowly He is a key example of giving the wrong people a little bit of power to compensate for their educational short comings. And no, he never gave us an opportunity to speak to him about the water when it rains. We had to buy tarps and over everything. Don't go here.

Chenal Storage Center - selfstorage - Updated May 2026

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