I rented a storage unit here for almost a year. I looked all over at other storage units and there…read morewasn't a lot of choice for the size I wanted. Here I was offered a larger unit than I was looking for but at a good rate. The instructions to get the rental started were very clear and setting up the monthly payment was easy. When the company change the payment website I was directed how to set up in the new system. Working with Storage Haven was extremely easy and overall a good experience.

These units are clean , great area, and the best price in town!!! Quick and easy over the phone…read morerentals. Can't beat it!

Super nice folks, clean, secure area. My one complaint was that I was searching for a place that I…read morecould access 24/7. The website is misleading and hints that access is 24/7 , but it is only until 9 PM. Of course I didn't know this until I was about to move. Then, when I called, I was advised the closing time was 6, which is the time for some of the storage areas, but not all. This was very confusing to navigate accross country. It's really a shame because I was stoked about the place and the kind people-just really needed something 24 hours.

If you are looking for fair rates and good customer service, they are not it! Do not get tricked in…read morewith low rate! The don't tell you that they will raise your rate 60% in 6 months. I went from $242 in April to $417 in October. Plus... they were advertising $131 on their website at the time they were HICKING existing, always pay on time customers rate up! When I got the notice is August I started calling. Can never get anyone on the phone at the location. I left voicemail message and message with the after hours call center who can only take your payment. Almost 3 weeks later when I did speak with someone I asked why my rate was increasing 60% when they were advertising $131, which is $100 lower from when I signed up 4 months ago! He told me he would speak with someone. He called me back to say my rate would not chang. I asked him to put it writing like the increase was in writing. Never receive. Got my receipt via email today, and guess what... You guessed right, I was charged $417.

Management goes above and beyond. The tenants here are treated like family. I have peace of mind,…read moreknowing my belongings are stored here.

Safe, clean storage facilities. Reasonable prices in comparison to others in the Shreveport area…read more Friendly and professional staff.

Outstanding location and phenomenal facilities in south East Shreveport. Thanks…read more Outstanding location and phenomenal facilities in south East Shreveport. Thanks.

From the owner: South Highlands Storage Center has rebranded to Shield Storage Centers South Highlands. We are…read morestill same faces going by a different name. We still offer Shreveport’s most advanced self storage experience, integrating the most advanced security systems for your protection and peace of mind. Come in today and experience the Shield Storage Centers difference!

This place is so nice...I need a storage unit in a quick and hurry on the 23rd of June on the same…read moreday here I am.....This is the place..I felt so welcome and so cared..Ms. Lori from Memphis I pray I got her name right if not I come back on and fixed it..I Love her sense humor and she just Awesome all the way..She answer my question and this was the second place I was going to look and I had 2 more to go..Because of her that is why I got it and the bonus that this place Climate control and it's inside...If you ever in a bind come here it's right pass Taco bell and Brksdale bk....The unit is very very nice...you can pack alot shit in there ....Excuse my sense of humor...

Shield is clean, secure, temperature controlled and fairly priced. We left a competitor whose rent…read morewas the same, but without Shield's fine qualities. In other words our belongings went from the outhouse to the penthouse.

This is my first time in Louisiana & my 3rd storage experience in my adult life, and WOW it may…read morehave just raised the bar! Specifically Miss Khari & Miss Tracy being absolutely marvelous, wonderful phone etiquette with genuine care while tending to my specific case. I made the online reservation a few weeks in advance as I was coming to Bossier City from Northern California. My fiancé already living in town, ended up having to take over my reservation due to my arrival after the 28+ hour drive being after business hours. I had beaten the ladies to the chase with touching bases on the day before my arrival, we had a great lil chuckle about that; same brain wave length we was on haha. Khari was especially AMAZING in helping & understanding the whole issue of my arrival time so she got my fiancé all set up so that we were able to access it with ease. The funniest part is that we still ended up getting there past the after hours access time frame, so we unloaded the next day & as I had a ginormous plethora of my collections of life, just strewn across the driveway- the ladies rolled by and introduced themselves. Loved them immediately even more! Amazing personalities, sweet temperaments & great expertise advice ! They took one look at me attempting to begin Tetris-ing my stuff into a 5x10. Miss Tracy honestly expressed that with her 8+ years of experience she could tell that my belongings would not fit! I didn't even skip a beat in saying, "NEXT SIZE RING ME UP!" They assured me it was simply due to my belongings, they weren't trying to up sale for the sake of up selling & I assured them that I truly trusted their professional expertise! K smoothly got my fiancé all legally situated with the switch over & I was able to get my treasured belongings beautifully arranged in a manner that allows me to easily access anything that I could suddenly need! Absolutely 100 outta 10 experience! I love these ladies & look forward to keeping my unit even after securing our own home! Thank you so much Miss Tracy & Miss Khari !!!!

Had a great experience renting here. Alexus was polite and informative and made the whole process…read morevery easy. No hidden fees or catches with the pricing. I was in and out in 10 minutes.

Rent unit at 1333 barksdale, Shreveport..Both gates are broken and anyone can enter at…read moreanything..Many unit show vandalism/damage. There's "poop" on the wall/ floor of unit 5009. Called different times/ spoke to desk .been several weeks now and NOTHING has been down.. Will show pic if I can...

Great place to keep your did safe and sound. Managed to move things in there and it's quite nice…read more The guy then was very nice to us.