We parked our RV there for a few months. I took it to get worked on when I brought it back a week…read morelater someone had parked their RV in the spot I was in. The man with the RV said the manager of the storage place told him to park there. I parked mine in another location. Two days later I pulled my RV out of there and haven't been back. I was charged for the next months rent. I emailed and called several times wanting a refund . I was always told by the manager that he was extremely busy and would look in to it later. I even sent him a picture of my RV in the location I have it parked in now. To prove that the RV parked at Cypress Self Storage is not mine. The manager won't return my phone calls or refund my money. I had given him at least two weeks notice that I was leaving.

UPS Access Point, but no one there for two days so my package kept floating on UPS truck for 3…read moredays. I eventually had UPS pull off truck and waited at UPS distribution for 3 hours for package. A week later I had two packages that were delivered there but agent left before closing time and couldn't retrieve package. Not good.

From the owner: Bossier City's newest, most innovative climate controlled self-storage facility.read more

Outstanding location and phenomenal facilities in south East Shreveport. Thanks…read more Outstanding location and phenomenal facilities in south East Shreveport. Thanks.

From the owner: South Highlands Storage Center has rebranded to Shield Storage Centers South Highlands. We are…read morestill same faces going by a different name. We still offer Shreveport’s most advanced self storage experience, integrating the most advanced security systems for your protection and peace of mind. Come in today and experience the Shield Storage Centers difference!

Poor service and the property is not clean. No communication between the management and the tenants…read morewhen there are problems with the gate opening or closing, payments, or security. If you call in you will get an AI response. It was not helpful!

From the owner: Come check out our storage facility in Bossier City, LA. We have a variety of storage unit sizes…read moreand types, including parking for RVs, boats and automobiles. Give us a call today or reserve your unit online!

I have to go down a star here due to the sheer price increase of the units which is happening more…read moreand more often. When I first came here my unit was $89 per month. That was a fair price. Now that same unit is $182. That is outrageous. They also went up from $50 to $70 for liens which doesn't really make sense either. If we can't pay our monthly payment, or other payments, how are we going to pay the $70 for the lien notice fee? Raising fees for people who already obviously don't have money doesn't work. They can't give you what they don't have. This is just greed from the owners who are probably already millionaires. The only time storage units at this price are worth it is if you're storing things that are very expensive - 10 $15k TV's, a bunch of expensive computers, or things that you cannot replace, etc. Don't waste your money storing a couch and a kitchen table. Sell them and buy new ones when you're where you end up. If you plan on having to store things for more than a year then just sell whatever you can instead. You'll save yourself a ton of money and thank me later. The only things that should be stored for longer than a year are things that cannot be replaced. Another drawback is not being able to access our units 24/7. In the heat of the summer it would be so much easier to be able to go in at night and do things but we can't here. An old storage place I used had 24/7 access so I'm not sure why this one doesn't. We have to enter a code to get in so you know who it is plus there's cameras everywhere. We can't do anything until the fall or winter because it's too hot. Basically, only store things that you can't afford to lose. Everything else, sell it, then buy something else when you get to where you're going.

The climate controlled facility is clean and available via coded entry. The people that we've…read morespoken with are friendly, albeit sometimes difficult to reach through the automated phone system. The value is poor because the price continues to rise without merit. When we first started at the locally owned facility, the price was $100/month for the first 10x10. We had added another 10x10 in the new area for $80/month. Now the rooms are almost $350, close to double for the same space! Since StorageSense.com took over, the system automatically charges for insurance, taking it to $400, more than double our long term costs! That sheds doubt on the value of what we store there, making me feel foolish. We really are disappointed in the storage options.