I rented a storage unit here for almost a year. I looked all over at other storage units and there…read morewasn't a lot of choice for the size I wanted. Here I was offered a larger unit than I was looking for but at a good rate. The instructions to get the rental started were very clear and setting up the monthly payment was easy. When the company change the payment website I was directed how to set up in the new system. Working with Storage Haven was extremely easy and overall a good experience.

These units are clean , great area, and the best price in town!!! Quick and easy over the phone…read morerentals. Can't beat it!

I am so impressed with this facility. The power went out resetting all the gates and I really…read moreneeded to get into my unit. An emergency number is listed on their phone and I called, within moments she was there resetting everything and buzzed me in. 8:30 pm on a Thursday, crisis averted. Excellent service!

We showed up at 3:30pm and the store is closed and the gates would not open. The store is supposed…read moreto be open until 5. We tried calling the emergency number and the mailbox was full. Now we have to pay for extra days for a uhaul truck due to your place not adhering to your published hours and having defective equipment. Not sure I would say this is the best way to keep customers.

UPS Access Point, but no one there for two days so my package kept floating on UPS truck for 3…read moredays. I eventually had UPS pull off truck and waited at UPS distribution for 3 hours for package. A week later I had two packages that were delivered there but agent left before closing time and couldn't retrieve package. Not good.

From the owner: Bossier City's newest, most innovative climate controlled self-storage facility.read more

Outstanding location and phenomenal facilities in south East Shreveport. Thanks…read more Outstanding location and phenomenal facilities in south East Shreveport. Thanks.

From the owner: South Highlands Storage Center has rebranded to Shield Storage Centers South Highlands. We are…read morestill same faces going by a different name. We still offer Shreveport’s most advanced self storage experience, integrating the most advanced security systems for your protection and peace of mind. Come in today and experience the Shield Storage Centers difference!

I have to go down a star here due to the sheer price increase of the units which is happening more…read moreand more often. When I first came here my unit was $89 per month. That was a fair price. Now that same unit is $182. That is outrageous. They also went up from $50 to $70 for liens which doesn't really make sense either. If we can't pay our monthly payment, or other payments, how are we going to pay the $70 for the lien notice fee? Raising fees for people who already obviously don't have money doesn't work. They can't give you what they don't have. This is just greed from the owners who are probably already millionaires. The only time storage units at this price are worth it is if you're storing things that are very expensive - 10 $15k TV's, a bunch of expensive computers, or things that you cannot replace, etc. Don't waste your money storing a couch and a kitchen table. Sell them and buy new ones when you're where you end up. If you plan on having to store things for more than a year then just sell whatever you can instead. You'll save yourself a ton of money and thank me later. The only things that should be stored for longer than a year are things that cannot be replaced. Another drawback is not being able to access our units 24/7. In the heat of the summer it would be so much easier to be able to go in at night and do things but we can't here. An old storage place I used had 24/7 access so I'm not sure why this one doesn't. We have to enter a code to get in so you know who it is plus there's cameras everywhere. We can't do anything until the fall or winter because it's too hot. Basically, only store things that you can't afford to lose. Everything else, sell it, then buy something else when you get to where you're going.

The climate controlled facility is clean and available via coded entry. The people that we've…read morespoken with are friendly, albeit sometimes difficult to reach through the automated phone system. The value is poor because the price continues to rise without merit. When we first started at the locally owned facility, the price was $100/month for the first 10x10. We had added another 10x10 in the new area for $80/month. Now the rooms are almost $350, close to double for the same space! Since StorageSense.com took over, the system automatically charges for insurance, taking it to $400, more than double our long term costs! That sheds doubt on the value of what we store there, making me feel foolish. We really are disappointed in the storage options.

This place is so nice...I need a storage unit in a quick and hurry on the 23rd of June on the same…read moreday here I am.....This is the place..I felt so welcome and so cared..Ms. Lori from Memphis I pray I got her name right if not I come back on and fixed it..I Love her sense humor and she just Awesome all the way..She answer my question and this was the second place I was going to look and I had 2 more to go..Because of her that is why I got it and the bonus that this place Climate control and it's inside...If you ever in a bind come here it's right pass Taco bell and Brksdale bk....The unit is very very nice...you can pack alot shit in there ....Excuse my sense of humor...

Shield is clean, secure, temperature controlled and fairly priced. We left a competitor whose rent…read morewas the same, but without Shield's fine qualities. In other words our belongings went from the outhouse to the penthouse.