Customer service is horrible. I wouldn't bother the lady who answers the phone, she doesn't listen…read moreaccurately then acts like you don't know what you're talking about. She wanted me to re register twice when the sign and website told me to bring my ID and registration form to the office, not online or I would've been all ready to go if that was the case and had my gate code, and she never told me the exact app I had to use. but that was never the option online it told me to meet them in the office in person. I have 2 jobs and tried communicating with her that I could use her help in person because my brand new phone was overheating just cause it's hot outside, this is my first time renting one out and I'll never call them again. Website, sign and the lady tells you to do something differently and it's not an efficient way to run any business. (I did not need her help moving, I just wanted her to validate my ID) just for clarification. I could see a bunch of potential in this place if you had someone in this position who is compassionate to others and at the very least can do the their job that is listed on a website your affiliated with..

From the owner: Climate-controlled and conventional self-storage including enclosed boat and RV storage, as well as…read moreopen parking spaces. With the latest storage technology, you will not need to purchase your own lock! We utilize keyless entry through the Storage Smart Entry App by Noke.

Family owned business! We have used them for several years and highly recommend North Shreveport…read moreSelf Storage to all of our family and friends. If you are looking for quality storage from knowledgeable folks with great prices, look no further.

From the owner: stor mor 4 less…read more North Shreveport Self Storage is a mom and pop storage facility which values service and affordability. We are a well-lit, fully fenced facility with 24 hour access for your convenience.

These gentleman were amazing! They got me from one location to the next within 4 hrs. Pretty good…read moreconsidering there was a 35 min commute in between. Thank you Roy and Sean (hopefully I spelled it right) !!!! They took great care of my items and their customer service was impeccable.

I called them and told them I was looking for an estimate on moving one bedroom worth of stuff…read more They told me it's $80 an hour so probably cost around $160 (since the drive to the new place is about 30 minutes). I agreed to that and set up an appointment. They arrived with 4 people (unnecessary for moving 1 bedroom worth of stuff) 30 minutes late to the scheduled time. I signed the paper without reading it (big mistake) and after signing it I noticed at the bottom in small print it said 3.5 hour minimum charge. So I had to pay $310 for them to move a bed, desk parts and some boxes for 20 minutes worth of labor and 30 minutes worth of driving. Tldr; They charge $80 and hour and minimum 3.5 hour charge. $300+ with tax MINMUM charge for any type of move. Lesson learned on my end.

Beware of unjust accusation at this place. We asked for a truck to move our stuff in and they said…read morewe couldn't because of something that non of us where aware of. Mind you they allowed us service before hand and this charge just magically appeared. When we showed them obvious evidence that this wasn't us they shrugged it off and didn't allow us any access, they also didn't allow the people we where with to get a truck because they knew who we where and were associated with us. We haven't been able to get a truck while being there in person.

Beware of reservation guarantee. They will do whatever they can to not make a proper payment. We…read moremade an online reservation of a cargo trailer at the north hearne location and received a phone call from u-haul to confirm the pickup time and location. Unfortunately they did not have the cargo trailer at north hearne and they had to redirect us to the Hollywood location. When we inquired about the reservation guarantee they said one was not due because the original location was out "preferred" location and not a "guaranteed" location. I am not sure why they limit your online location based on availability if they are not going to guarantee the location. Additionally, not sure what the follow up call is about to guarantee the location. Apparently, just eyewash because they do not guarantee a location...because they need a loophole to not pay on the guarantee promise. With all that said, we were pleased with professionalism of the staff at both location. Unfortunately, u-haul's maneuver to not pay on the reservation guarantee promise left a bad taste. Be aware when making a reservation when they lead you to believe that you have a reservation at a specific location. Not only for the guarantee but they could have you going all over town trying to locate a trailer/truck. Buyer Beware