This place is so nice...I need a storage unit in a quick and hurry on the 23rd of June on the same…read moreday here I am.....This is the place..I felt so welcome and so cared..Ms. Lori from Memphis I pray I got her name right if not I come back on and fixed it..I Love her sense humor and she just Awesome all the way..She answer my question and this was the second place I was going to look and I had 2 more to go..Because of her that is why I got it and the bonus that this place Climate control and it's inside...If you ever in a bind come here it's right pass Taco bell and Brksdale bk....The unit is very very nice...you can pack alot shit in there ....Excuse my sense of humor...

Shield is clean, secure, temperature controlled and fairly priced. We left a competitor whose rent…read morewas the same, but without Shield's fine qualities. In other words our belongings went from the outhouse to the penthouse.

Look, it comes down to ONE thing and that is how you are treated! These ladies in the office at…read morethis location are extremely knowledgeable, very professional and totally awesome! They made me feel welcome and were very accommodating to our needs. I made the right choice by doing business with these ladies. Awesome, intelligent, humble and kind! Thank you ladies for making this decision easy!

This is the worst place to store your family items. You can never get in touch with the manager…read moreJennifer she has horrible customer service. I vacated my unit in the month and year of March 2026 here it is July I'm still being charged for the lock that i paid for in the beginning of getting my unit and also for the unit. This place robbed me for 356.00 because they felt like it. I came to Gould Drive to speak to someone and I was told by Jennifer to leave the premises or the police would be called and still no answers . She live directly above the public storage but has a nasty attitude . I have a 0 dollar balance on my account and she told me I was being charged for a lock that I paid for and a unit that was empty. Do not I repeat Do Not store here it is a scam. The star rating is no stars but I had to put one just to post this.

My wife and I have used Sterling Storage from 2009 through April of 2024…read more We moved from Shreveport in 2013, and from 2013-2024 we have kept in good contact with the management. We recently cleared our unit out in April of 2024, as we finally have enough room in our home (in Colorado) to keep the stored items we left behind in storage. The units are clean, and air conditioned, so even in the summer, it stays nice and cool inside. All of our stored items were in the same condition we left them, and that is pretty good considering the last time we stepped into the unit was nearly 11 years ago. Doris, one of the managers, has always been helpful and kind to us. She was quick to respond to any of our requests, and was very helpful to us when the time came to close out our unit. We highly recommend Sterling for your storage needs. It is a safe, secure facility, and the folks that work there are the greatest.

Customer service here is TOP TIER as well as cleanliness, Doris and Janiah are amazing and will…read moremake you feel at home with their warm hospitality personalities I highly recommend this place for all your storage needs. I guarantee you won't feel like a stranger storing valuable items and such you feel safe, secure and happy THANKS TO THE WONDERFUL TEAM THERE!!!!

Customer service is horrible. I wouldn't bother the lady who answers the phone, she doesn't listen…read moreaccurately then acts like you don't know what you're talking about. She wanted me to re register twice when the sign and website told me to bring my ID and registration form to the office, not online or I would've been all ready to go if that was the case and had my gate code, and she never told me the exact app I had to use. but that was never the option online it told me to meet them in the office in person. I have 2 jobs and tried communicating with her that I could use her help in person because my brand new phone was overheating just cause it's hot outside, this is my first time renting one out and I'll never call them again. Website, sign and the lady tells you to do something differently and it's not an efficient way to run any business. (I did not need her help moving, I just wanted her to validate my ID) just for clarification. I could see a bunch of potential in this place if you had someone in this position who is compassionate to others and at the very least can do the their job that is listed on a website your affiliated with..

I love doing business with Hideaway Storage North. Jordan is great to work with! The prop is always…read moreso clean as well as the units. The prices per units are very affordable as well! I'll continue to do business with them!

This is my first time in Louisiana & my 3rd storage experience in my adult life, and WOW it may…read morehave just raised the bar! Specifically Miss Khari & Miss Tracy being absolutely marvelous, wonderful phone etiquette with genuine care while tending to my specific case. I made the online reservation a few weeks in advance as I was coming to Bossier City from Northern California. My fiancé already living in town, ended up having to take over my reservation due to my arrival after the 28+ hour drive being after business hours. I had beaten the ladies to the chase with touching bases on the day before my arrival, we had a great lil chuckle about that; same brain wave length we was on haha. Khari was especially AMAZING in helping & understanding the whole issue of my arrival time so she got my fiancé all set up so that we were able to access it with ease. The funniest part is that we still ended up getting there past the after hours access time frame, so we unloaded the next day & as I had a ginormous plethora of my collections of life, just strewn across the driveway- the ladies rolled by and introduced themselves. Loved them immediately even more! Amazing personalities, sweet temperaments & great expertise advice ! They took one look at me attempting to begin Tetris-ing my stuff into a 5x10. Miss Tracy honestly expressed that with her 8+ years of experience she could tell that my belongings would not fit! I didn't even skip a beat in saying, "NEXT SIZE RING ME UP!" They assured me it was simply due to my belongings, they weren't trying to up sale for the sake of up selling & I assured them that I truly trusted their professional expertise! K smoothly got my fiancé all legally situated with the switch over & I was able to get my treasured belongings beautifully arranged in a manner that allows me to easily access anything that I could suddenly need! Absolutely 100 outta 10 experience! I love these ladies & look forward to keeping my unit even after securing our own home! Thank you so much Miss Tracy & Miss Khari !!!!

Had a great experience renting here. Alexus was polite and informative and made the whole process…read morevery easy. No hidden fees or catches with the pricing. I was in and out in 10 minutes.

Despite being in a shady part of town, I have nothing bad to say about these hombres. The pick up…read moreand drop off was professional and without incident.

I'm giving this business top marks for customer service. Unexpectedly had to have a hitch installed…read moreon Sunday. Assisted me to unhook a trailer that was too short to lift off my bumper then installed my new hitch assembly in less time than the book suggests. All bolts are tight and it looks perfectly straight and level. While I waited I noticed they provide a cell phone charging station along with TV for waiting customers. The counter person even brought me a bottle of water. The store and lot is clean and organized. The shop is as well. Very good customer service is always appreciated and should be recognized. I commend this shop for providing an outstanding experience. And NO I am not connected to this shop in any way but a paying customer with an acute need.

I have been a customer for about 6 months, and have had no problems. I get a reminder each month…read moreabout due date , which is a great help to me. Every question I have asked has been answered with a friendly voice. Thank you for being so respectful. I would definitely recommend this storage unit to all.

My experience with Barksdale Self Storage these past few years has been extremely positive! Ms…read moreCheryll is always there for me when I need help with something. I love that she treats me like family! It's been such a pleasure working with her and Ms Susan! I highly recommend their services! Look no more..if you are looking for THE BEST STORAGE IN TOWN!

Thank you Susan and Sharon! You two beautiful young ladies have made my day! Susan took her time…read moreto show me the property, answered all my questions and offered thought out pertinent suggestions as to what would best suite my needs. I was even more surprised to find that not only did they have the best prices in the area, they made sure I was completely informed of all "small print" in the rental agreement, they also rechecked and found me another discount! What a beath of fresh air in this self absorbed fast paced world we live in! Thank you so much for making this a pleasant experience.

DO NOT USE THIS FACILITY!!!! Let's start from the beginning…read more I chose the location based upon price and the amount of security cameras I observed. When I signed the lease, I was pressured by the Manager to make a Google review. She said that she was under pressure from Owners to ask all tenants to write a favorable Google review. This struck me as odd and made me wonder WHY they do this other than to cover some shady business practices by pressuring customers for favorable reviews. I was correct in this assumption. Then, the Manager pressured me to purchase a padlock from THEM. Stating that their insurance policy required that in order for me to be covered that only their locks be used in my unit. Later, after I had moved my business' tools and inventory into the unit, I used the unit for about three months onn average of once or twice a week. One day I went to it and the key to the shitty lock they sold me, snapped of In The puck lock. I had to hire a locksmith to cut it off so that I could get to my tools and go to work. About a month later, the Master lock I put on my unit had been cut off and I found that ALL of my company'/ tools and inventory were stolen. As well as a great many of. Y personal possessions. The Manager THEN TOLD ME THAT THERE HAD BEEN A LARGE NUMBER OF BREAKINS AND THAT THE SURVEILANCE CAMERAS HAD BEEN DISABLED AND THAT THE Owner hasn't made any effort to repair them. (To be continued, it gets worse) After a great deal of hassle, I get a paltry $2,000 settlement for my losses from their insurance company. That wasn't even close to covering my losses. Later, I was moving out of my unit. I emptied it, I notified Management that I was moving out and I told her to cancel my lease and. Two days later, my credit card was charged another month by them. This is a month by month lease and I was NOT obliged to pay again. I have called them repeatedly seeking a refund. The Manager tells me that my unit had a padlock in it. I told her that it wasn't MINE and that I wanted my money back AND THAT I was NOT paying for squatters. She told me again today that the Owners said I HAD to pay as long as a lock was on the unit. My attorney is now involved. DO NOT DO BUSINESS WITH THIS COMPANY!!!!!