I have to go down a star here due to the sheer price increase of the units which is happening more…read moreand more often. When I first came here my unit was $89 per month. That was a fair price. Now that same unit is $182. That is outrageous. They also went up from $50 to $70 for liens which doesn't really make sense either. If we can't pay our monthly payment, or other payments, how are we going to pay the $70 for the lien notice fee? Raising fees for people who already obviously don't have money doesn't work. They can't give you what they don't have. This is just greed from the owners who are probably already millionaires. The only time storage units at this price are worth it is if you're storing things that are very expensive - 10 $15k TV's, a bunch of expensive computers, or things that you cannot replace, etc. Don't waste your money storing a couch and a kitchen table. Sell them and buy new ones when you're where you end up. If you plan on having to store things for more than a year then just sell whatever you can instead. You'll save yourself a ton of money and thank me later. The only things that should be stored for longer than a year are things that cannot be replaced. Another drawback is not being able to access our units 24/7. In the heat of the summer it would be so much easier to be able to go in at night and do things but we can't here. An old storage place I used had 24/7 access so I'm not sure why this one doesn't. We have to enter a code to get in so you know who it is plus there's cameras everywhere. We can't do anything until the fall or winter because it's too hot. Basically, only store things that you can't afford to lose. Everything else, sell it, then buy something else when you get to where you're going.

The climate controlled facility is clean and available via coded entry. The people that we've…read morespoken with are friendly, albeit sometimes difficult to reach through the automated phone system. The value is poor because the price continues to rise without merit. When we first started at the locally owned facility, the price was $100/month for the first 10x10. We had added another 10x10 in the new area for $80/month. Now the rooms are almost $350, close to double for the same space! Since StorageSense.com took over, the system automatically charges for insurance, taking it to $400, more than double our long term costs! That sheds doubt on the value of what we store there, making me feel foolish. We really are disappointed in the storage options.

This is my first time in Louisiana & my 3rd storage experience in my adult life, and WOW it may…read morehave just raised the bar! Specifically Miss Khari & Miss Tracy being absolutely marvelous, wonderful phone etiquette with genuine care while tending to my specific case. I made the online reservation a few weeks in advance as I was coming to Bossier City from Northern California. My fiancé already living in town, ended up having to take over my reservation due to my arrival after the 28+ hour drive being after business hours. I had beaten the ladies to the chase with touching bases on the day before my arrival, we had a great lil chuckle about that; same brain wave length we was on haha. Khari was especially AMAZING in helping & understanding the whole issue of my arrival time so she got my fiancé all set up so that we were able to access it with ease. The funniest part is that we still ended up getting there past the after hours access time frame, so we unloaded the next day & as I had a ginormous plethora of my collections of life, just strewn across the driveway- the ladies rolled by and introduced themselves. Loved them immediately even more! Amazing personalities, sweet temperaments & great expertise advice ! They took one look at me attempting to begin Tetris-ing my stuff into a 5x10. Miss Tracy honestly expressed that with her 8+ years of experience she could tell that my belongings would not fit! I didn't even skip a beat in saying, "NEXT SIZE RING ME UP!" They assured me it was simply due to my belongings, they weren't trying to up sale for the sake of up selling & I assured them that I truly trusted their professional expertise! K smoothly got my fiancé all legally situated with the switch over & I was able to get my treasured belongings beautifully arranged in a manner that allows me to easily access anything that I could suddenly need! Absolutely 100 outta 10 experience! I love these ladies & look forward to keeping my unit even after securing our own home! Thank you so much Miss Tracy & Miss Khari !!!!

Had a great experience renting here. Alexus was polite and informative and made the whole process…read morevery easy. No hidden fees or catches with the pricing. I was in and out in 10 minutes.

Please do not use this moving service! We used them on September 9th. They busted an $1100 marble…read moretop dresser and sliced the back of my $800 couch i contacted the company owner. He told me that he didnt have time for this right now that he was late for a doctor's appointment. He did not return my call until I sent my husband to the business. After 4 days of yanking me around trying to tell me his contract didn't cover marble (which it said nothing about) he offered $120 for all damages. When I told him that wouldn't cut it, and that I was going to leave a review everywhere I could find, he BLOCKED me. We are going to small claims court please please please dont use this company. This is what happened to me after listening to the movers scream profanity at each other for hours while they moved me. The reason my things are ruined is because one of the movers was so messed up out of his mind...he couldn't hold himself up. His eyes were rolling to the back of his head. Still, we tipped $70 a piece to walk in after they left and find the damage save yourself a headache...

I'm very disappointed for the $700+ I paid to be moved and it wasn't alot of items. They took my…read moreChina cabinet glass shelves out but didn't know/couldn't know how to put them back together. So, I had to do it myself. The worst part was they half way put my bed back together. They put the slats on half way and left the legs off and sitting on the floor under the bed. When I went to lay down on the bed, the mattress fell to the floor off the rails. I called and talked to some guy, David and he was NOT helpful at all. I only got a "I'm sorry" with an attitude. I would not recommend them to anyone!

Customer service here is TOP TIER as well as cleanliness, Doris and Janiah are amazing and will…read moremake you feel at home with their warm hospitality personalities I highly recommend this place for all your storage needs. I guarantee you won't feel like a stranger storing valuable items and such you feel safe, secure and happy THANKS TO THE WONDERFUL TEAM THERE!!!!

I have twice used this facility for storage during moves. The office ladies are courteous and…read moreprompt and the units are fairly priced for the sizes and the controlled atmosphere.

Look, it comes down to ONE thing and that is how you are treated! These ladies in the office at…read morethis location are extremely knowledgeable, very professional and totally awesome! They made me feel welcome and were very accommodating to our needs. I made the right choice by doing business with these ladies. Awesome, intelligent, humble and kind! Thank you ladies for making this decision easy!

This is the worst place to store your family items. You can never get in touch with the manager…read moreJennifer she has horrible customer service. I vacated my unit in the month and year of March 2026 here it is July I'm still being charged for the lock that i paid for in the beginning of getting my unit and also for the unit. This place robbed me for 356.00 because they felt like it. I came to Gould Drive to speak to someone and I was told by Jennifer to leave the premises or the police would be called and still no answers . She live directly above the public storage but has a nasty attitude . I have a 0 dollar balance on my account and she told me I was being charged for a lock that I paid for and a unit that was empty. Do not I repeat Do Not store here it is a scam. The star rating is no stars but I had to put one just to post this.

Management goes above and beyond. The tenants here are treated like family. I have peace of mind,…read moreknowing my belongings are stored here.

Safe, clean storage facilities. Reasonable prices in comparison to others in the Shreveport area…read more Friendly and professional staff.

My experience with Barksdale Self Storage these past few years has been extremely positive! Ms…read moreCheryll is always there for me when I need help with something. I love that she treats me like family! It's been such a pleasure working with her and Ms Susan! I highly recommend their services! Look no more..if you are looking for THE BEST STORAGE IN TOWN!

I have been a customer for about 6 months, and have had no problems. I get a reminder each month…read moreabout due date , which is a great help to me. Every question I have asked has been answered with a friendly voice. Thank you for being so respectful. I would definitely recommend this storage unit to all.

Outstanding location and phenomenal facilities in south East Shreveport. Thanks…read more Outstanding location and phenomenal facilities in south East Shreveport. Thanks.

From the owner: South Highlands Storage Center has rebranded to Shield Storage Centers South Highlands. We are…read morestill same faces going by a different name. We still offer Shreveport’s most advanced self storage experience, integrating the most advanced security systems for your protection and peace of mind. Come in today and experience the Shield Storage Centers difference!