They have the most affordable rates in the area, a very secure and modern facility. Suzi stores…read moresome of her items here!

Great job helping to address my storage needs. They have two locations and we're willing to put me…read moreon both wait lists. Awesome job!

We were in a weird situation where we had to be out of our old house a week before we could move…read moreinto the new one. Stephen was excellent and responsive in helping me figure out what would work best for us. He was honest and up front and I at no point felt like he was trying to push me or sell me more than I needed. The day of our move out the driver Michael called and said he would be a little early. He showed up and immediately started helping my husband carry everything. His knowledge of how to pack the truck was extremely helpful. He was so good at it we ended up only needed one truck instead of two! This saved me a nice chunk of change! ZippyShell then took our stuff to storage for a week in their facility. The day of our move in, the driver was once again early and so pleasant. All of our stuff arrived in perfect condition. No mold. No smell. No critters. He helped us unload. He was friendly and careful not to hit any walls or drop anything. I would highly recommend using them.

Beware. I stored our belongings for almost five years. When they were returned to us they were…read morecovered in soot. No apology, no reply to my complaint. No explanation. I even paid to have the cage covered. They were also late delivering to our new home causing me to have movers waiting around being paid to do nothing

My unit has been a lifesaver after moving across the country. Easy access and affordable.read more

There's really not much to say about a storage facility. It was clean and the security around the…read moreplace looked tight . The people who worked there were extremely friendly and even offered to meet me after their working hours just so they could walk me through the facility and show me the different sizes. I drove by this place everyday but never knew it was back next to the Toyota/ scion dealer. I would definitely recommend this place to others !!

Best moving experience ever! The team was courteous, efficient, and careful. Received a call to…read moreconfirm in advance and the move went very smoothly. Highly recommend !

I submitted an insurance claim for over $4000 & they sent a check for $490. When I declined the…read morecheck & threatened to report them they fixed the urns and an Ethan Allen table set whose finish was ruined by storage blankets. The tables look good but the urns look like they have been broken & then repaired. These urns cost $800 each to replace. We paid for full value replacement insurance. Had they bothered to stabilize these heavy items in their truck, they would never have broken. They are at least now usable. They then sent me a new check for $260 with a request that I remove my yelp review. They stopped payment on the original check. Since my first post, I have discovered numerous missing items. I am left wondering what happened to them. All of the boxes have been unpacked. During our move they delivered several items to us that were not ours. We sent them back to their warehouse. I suspect they delivered some of my things to other clients or they damaged the boxes & items within so badly they decided not to deliver them and thought I wouldn't notice. Some of these items were important to me & cannot be replaced like carpet my grandmother made. So, yes they did make an attempt to repair the most expensive items. They have looked in the warehouse for the missing things & have no explanation as to what happened to them & they paid for 50% of the replacement costs for a few of the broken items. I have found many more broken things as I decorate for the holidays. So, I will not change my review from one star & I hope this review will help you decide if they are trustworthy of your items. We paid approximately, $12000 for them to move our things into storage, then a $1200 a month storage fee for 10 months while we waited for a new home to be built & a final $10000 for them to move us out of their storage facility & into our new home. I just expected more for what we paid and the insurance claim I submitted was a fraction of what we paid to them. I just cannot recommend them to anyone.

I truly believe this website is BS, all you see is negative reviews .. when you review googles…read morereviews it's a totally different story. Keep up he great work Bekins- Pottstown .. so many terrible aholes out there no doubt .. D

Absolutely horrible . Disgusting , stinky , moldy storage, wet storage in limerick. They lost and…read morestolen items during the move. They broke and damaged much of our priceless antiques, heirlooms and delivered them damaged. Then offered us 200 dollars. Sick joke of these people. Don't don't use them. We spent over 50 k in moving and storage. Make me sick that people and business have no ethics. UPDATE - September 2026 I am updating my original review because Bekins' public response gave the impression that they wanted to address this matter. Unfortunately, my experience since that response has been very different. I called the telephone number Bekins provided in response to my Google review. The call was routed back to the local office. I explained the situation again and was told that someone would call me back. No one did. The owner of the local franchise has not called me either. We are dealing with what we estimate to be more than $50,000 in damage, including damage to irreplaceable heirloom antiques. After everything that occurred, Bekins offered $200. I subsequently received another email from Bekins, but still no meaningful effort to resolve the extensive damage we are claiming. I am documenting these events publicly because prospective customers should understand not only what can happen during a move and storage, but also how a serious damage claim may be handled afterward. I remain willing to speak directly with senior management and resolve this matter appropriately. If Bekins wants to address this situation, I welcome a substantive response rather than another referral back to the same local office.

Within 4 months they raised the price of my storage unit from $60 to $105 per month. They don't…read morehonor the price quoted even for 6 months.

DO NOT USE THIS PLACE! I am in the process of moving and needed a spot. I booked my unit online…read moreand when I went that evening to place items in the unit, it was UNDER CONSTRUCTION STILL! I physically could not access the unit I was was assigned after PAYING for it!!!! I attempted to call to question and cancel my unit but I have been left with multiple unanswered calls. I am continuing to be charged for the unit despite that I have not used it, have not been able to make contact with anyone at the location via phone or email!!! I am to the point of claiming fraudulent charges because I cannot get a response back!!!!!!!