make sure you can keep up with the rent increases. will happen every 6 months. ask why the i was…read moretold was if the unite up the street raises there peices so do we. if the unite up the street goes out do u also go out of business.i pray that you. why was i not told when i rented the unit in the firt place that every six months i would have a rate increase.they lour you in with the first month free. and after that they just keep taking. will never rent from compass again.

Nothing short of exceptional!…read more Rented two of their largest units and the price beat every other storage facility for a 10-mile radius. The staff was exceptional, especially Rachel. Personable, responsive, flexible KIND, and so customer-centric, it is nothing short of enviable. Facility is secure and clean, the climate controls are exactly where they need to be, and my valuables, art, furnishings, and clothes have fared very well (yup - monthly examinations), from the viscous hot summer through the biting cold of December. I'm a consumer and All-Time is providing me tremendous and unexpected value for my dollar. My appreciation and respects!

Definitely don't recommend renting a storage unit from there at all. STAY AWAY! Your items will get…read moredamaged there and it will not be covered. They offer you the option to get your own insurance for the unit or you can get one from them. If you have to absolutely get one from then make sure you have nothing that isn't valuable and expensive because they will not cover anything, pretty much. I moved in on a hot summer day of June 2018 and I had an ikea expensive sofa stored there that somehow grew mold on it. The property manager Rachel (Eee-not a big fan of her at all) very unprofessional, rude, non-customer service oriented by any means, submitted a claim on my behalf. WHICH MY UNIT WAS SUPPOSE TO BE CLIMATE CONTROL..... Well my $500 couch from Ikea grew mold from only being there several month and my claim got denied because it's "not covered" under their insurance. Their insurance covers nothing but yet you gotta pay extra a month for it? FOR WHAT????? Just to take peoples money!!!! That's a straight rip off and robbery because it doesn't cover the most common things that can occur with your unit!!! I WARN EVERYONE, STAY AWAY!!! I am going to put this review on every Social media channel I can! DONT DO IT!! You'll lose money from paying monthly storage rent, insurance fee, late fee if you pay late and if your property gets damaged and that will be it. They can give 2 craps!! Wish I can give them NO stars

BE AWARE!!! Upon reading the other reviews it's obvious that this company runs a scam. After my…read moremove I received a random charge of $200 on my credit card. When I called to ask about this they told me there was a problem with their system and refunded me. This to me sounds like fraud especially since another reviewer claimed the same thing happened to them. My move was disastrous. One mover was smoking weed, not packing furniture right, leaving pieces left and right. The movers lost all the hardware for my bed frame and I was left with a pile of useless junk. They dented the walls, ceilings, scratched the hardwood floors, and ruined everything single piece of furniture. They also sat around for an extra 2.5 hours after the move was over so that they could charge for overtime. The movers told me that I could just file a claim for the damages and I would get reimbursed. After their 90 day wait period for claims turn around, I was denied of everything. Their quote is also a complete lie. There were multiple fees that were left out of the initial quote, making their final charge 3x more than what I was quoted. Do yourself a favor and go with another company. Edit: The company owner's pitiful response to this post is their way of pretending they care about customer service. Multiple emails and phone calls have been made since with no response from this company. They DO NOT care about their customers experience, only want your money. STAY AWAY. It has been 5 months since my move and issues still never resolved, they've disappeared and ignored me since getting their money.

Beyond a failure with more lies from beginning to end. Lie…read more#1 Climate controlled and clean. Your belongings are housed in a open air warehouse (old factory site) hot and humid in summer, freezing cold in winter. Also better hope the crate above yours has no liquids in it. They are stacked sky high one atop another. Lie#2 the extra money you pay to have them load your belongings does NOT make them liable for any damage incurred per their claims dept Lie #3 any insurance purchased through them covers NOTHING!!!!! Its just a money grab. Lie # 4 paying to have them unload your belongings does not mean they are liable either. They liaded my computer atop a pile of other boxes and then had it drop to the ground by accident and somehow they are not responsible for replacing or repairing it! Over 5000 dollars of damage incurred and their claims dept disavows all liability to replace or repair any damaged items. Seriously considering a lawyer! What a bunch of lying thieves!

My unit has been a lifesaver after moving across the country. Easy access and affordable.read more

There's really not much to say about a storage facility. It was clean and the security around the…read moreplace looked tight . The people who worked there were extremely friendly and even offered to meet me after their working hours just so they could walk me through the facility and show me the different sizes. I drove by this place everyday but never knew it was back next to the Toyota/ scion dealer. I would definitely recommend this place to others !!

They increased the price after a month. It's not really nice. It's tough to get stuff in and not…read morevery welcoming. Storage unit is below average

The current "come on" price for my unit is $89/mo. I have been storing there for several years and…read morenow pay $240/mo. Many cheaper places, this one has increased the price several times and by a lot each time. Be advised, you ill pay a LOT more than you think here. I'm getting out asap.

STORAGE RENTERS BEWARE…read more I rented a 5'x10' storage unit at Extra Space Storage in Collegeville this past December at a rental rate of $40.20/mo. I just received a notification from them that my rent will increase 73% to $69.41/mo after only 4 months. I was warned about this before I rented there, but, I didn't think that it would be this outrageous an increase. Renter's please beware that the price they quote is a scam in order to get you to rent from them.

I can second the comments about the constantly rising prices. The prices quoted are a sham,…read moreincluding the "regular price," which I am now paying more than for my size unit. I will be looking elsewhere, as I see less expensive climate controlled units the same size as my current unclimate-controlled Extra Space unit. I will say that the people I have interacted with at Extra Space in Collegeville have are quite friendly and helpful.