My wife and I have used Storage R Us thrice thanks to the army, and every-time we had a wonderful…read moreexperience here. This time in particular was the first time I'd used a 26 footer and a car carrier, and Matt & Steven were just hands on helping me/guiding me through the installation process, being so patient through it all. Thank you both so much, thank everyone for being just absolutely wonderful. Oh, on top of that, we got upgraded because they ran out of the truck & dolly we originally ordered, and not only did we not get up charged, we got a discount. 10/10, I can not recommend this store enough for moving, postal service and storage needs.

This business went above and beyond to help me in a huge bind. I was able to rent a storage area in…read morea few minutes. Then, the manager went out of her way to assist in arranging use of their "free" truck. To top it off, the movers I found fell thru and then Storage R US referred me to another mover who took the job on a Sunday with less than 24-hrs notice. I recommend this business to everyone for the amazing personal service and quality, cleanliness and safety of the storage facility.

Rates are good. Make sure you read the agreements because the administration will say differently…read morethan whats written and will not honor their words. People suck and big businesses suck more.

Here are my grievances about this latest place in an email to this company:…read more I have some complaints so please pass these on to your proper personnel. 1. Lack of office personnel on site for the full duration a normal business day (for example, 9am - 5 pm) as I have come to expect over the years. 2. The unexpected finding of a key-operated padlock on my unit door not allowing me to immediately access my unit on my first visit to the storage facility. 3. The lack of a door stop to hold the glass door to the climate-controlled storage building interior hallway open while loading/unloading the storage unit. This makes it difficult to move personal items from the vehicle outside to and from the unit. I had to use one of my boxes of items to keep the door open while moving other things in from my car. 4. The cramped driveway space inside the facility surrounding the storage buildings. It looks like it would be difficult for a large moving truck to maneuver around inside the gate without complicated, difficult and dangerous back-up procedures. It is certainly not enough space to accommodate a vehicle with a trailer without having to back up in some parts. Fortunately, I have a small automobile and just a few small items to store. 5. Upon moving out in the future, I may have to park my moving truck with auto-carrier attached outside the gate and use my dolly on about two round trips to retrieve my items from the unit. I don't feel there is enough room inside the facility grounds to easily maneuver a 26' moving van with an automobile-transport trailer attached. A good self-storage facility should provide adequate space for moving trucks and small trailers to easily get around without back-ups. There should be adequate space for turning large vehicles."

Just some things to think of before you rent. if you have 2 units or more units. if you close a…read moreunit and have everthing moved out. do not use that code anymore. The system will charge you another month's rent. I brought this to the attention of the workers. said there was nothing they can do. The app never updates, and when you pay, it doesn't show you paid. You will have to delete the app and then reinstall it. In addition, I rented a 10x10 and my rent went up 3 times in 6 months. I was never late and it was almost the same price as my 10x30. $113 for 10x30 and $100 for 10x10. I wouldn't recommend anyone I care about using this company. but it's a free county do as you please.

Mr. Sanchez was amazing in helping me choose the right unit for my specific needs. I had many…read morequestions and concerns and she answered them patiently and with much knowledge. The unit itself was very clean and maintained. Thank you public storage and Ms. Sanchez for the help on such short notice!

I love how friendly everyone is here. Getting change is easy no hassle and all of the equipment is…read morein working order. What else do you need from a laundromat?

Every single machine works. It's clean and there's ample chairs to sit in. Music is playing…read more THERE'S LIVE PLANTS. Nice people working here who are more than happy to give change. I recommend this laundromat to everyone who is in town and needs it.

I wish I could give a negative 5 stars for this place. They are thieves, or at least one if their…read moreemployees is a thief. I had my home goods, furniture, priceless keepsakes in storage here less than 7 months. I get a call saying that my storage unit had been broken into. I told the guy that wasn't my storage unit #. He said they had moved my things to a different unit (without my knowledge). Told me my stuff was gone except 2 decorative pictures. They left them on the concrete outside of the "wrong" storage unit. I called the Lawton PD who said "nothing we can do, file a lawsuit against them." Disgusting! Do NOT put your things here. There's a reason it's cheap.....they're stealing people's property!!!

Really sad they change a full month for 4 days of use and they don't prorate at all, they just rip…read moreyou off and the customer service is just absolutely horrible and that's the so called management who talks to and treats paying customers like they are rotten pieces of trash. Hard working customers and they have some nerve. I guess even our military and family aren't safe from crooks like this business. Pathetic do not recommend this facility

Thanks to Johnathan who went "above and beyond " refilling our RV's propane in our he ice and snow.read more

I wish I could give more than 5 stars. We came here to rent a tow dolly so that I could tow my…read morefriend's car with my van. The staff was patient with all our questions (and the fact that I didn't even know that I needed to have a hitch ball or power adapter for my van...). All of their work was very efficient while still being safe, and they let us hover over them while they were hooking up the car so we could learn how to do it. We made it all the way from Oklahoma to Virginia smoothly. We even un-hooked and re-hooked the car successfully one time along the way! We hope they would be proud of us. Most important note is that the staff here is competent, super nice, and also hilarious. We had such a good experience at the store. We loved them. We want to work here. It seems like there are a few less-than-ideal reviews based on staff members from 2020 and earlier. As we all know, lots of businesses have a had a lot of employee turnover since 2020. When we were here, it seemed like a few new employees were being trained, and everyone we spoke to was absolutely great. I'd say that it would be worth taking those older reviews with a grain of salt and giving them another shot!