Armando is my new go-to for quality service & shoe repair!! Well worth every penny & appreciate his…read moreknowledge and expertise in helping solve your shoe challenge

I recently brought my Chanel flats to Armando's Shoe Repair to be resoled, and I'm so glad I found…read morethis place! He did such a good job, and the whole experience was really pleasant. Armando was so, so sweet, helpful, and clearly very experienced! The turnaround time was also incredibly fast. I believe he said he could have them ready in one day (no extra fee), which is almost unheard of for designer shoes. The place I used to go to would take at least a week and wasn't nearly as friendly or welcoming. I've only brought my Chanel flats here so far, but I'll definitely be bringing my Louboutins in the future. He even showed me examples of Louboutins he had worked on, and they looked amazing! So happy I found this place -- highly recommend, especially for designer shoes!

Loved coming here. The owner is kind, efficient, and it's the few remaining small mom and pop…read morebusinesses in the area. I will definitely be coming back.

Amazing show shinning business, service is good, quality is good, good value too. Please come and…read moregets your shoes cleaned and shined. Best service ever.

As those of us who have shoes with Dainite heels and soles know, Dainite heels and soles are much…read moreeasier to find in the UK than in the USA. Shoe Lab on West Pico Blvd is one of the few places in the Los Angeles area who have Dainite heels and soles. Shoe Lab put new Dainite heels and new black rubber tips on my tan waxed suede shoes. Shoe Lab also polished all the edges and cleaned the waxed suede. As an extra added attraction Shoe Lab sent me a text message when my shoes were ready. I have six pairs of shoes with Dainite heels and soles. Glad I found some place near where I live who has Dainite heels and soles.

I brought some shoes to Shoe Lab for repair (finally)! the guy was so nice, and honest, and the…read moreturn around time was pretty quick!

Went here off a referral after looking for months to restore a few wedges for my boots and loafers…read more Absolutely blown away by Sam's work. He made my shoes good as new and I look forward to wearing them, now that they are repaired. It's a service well worth what you pay because the quality is so top notch. Sam is gonna be honest with you up front and show you how to better maintain your shoes. I went in, showed him the issues, he told me exactly what he needed to do and what the repairs were gonna cost, and then he texted me a couple days later saying they were done. I will be coming here for all my future shoe repairs.

Sam is a total godsend. He's an expert artist. He knew immediately upon first sight exactly how…read morevintage my Louis Vuitton Speedy was (44 years old). I have the classic two handle speedy 35 that is no longer in production. I'm traveling back home to New York City and having only a palm handle bag is a purse snatchers dream. I have a cross body strap that I wanted attached. Sam did a thorough examination, explained clearly everything he was going to do and gave me the reassurance on the reconstruction. Sam said he will create a brand new bag for me and he did. He updated my 40+ year old speedy into the current Speedy P9. He attached the hardware rings on the side, completely reattached the two palm handles, conditioned the coated canvas, deodorized the interior and dyed the strap to match the handles. More importantly, he gave me an authentic LV zipper. I previously got the bag installed with a zipper from another craftsman and Sam educated me that they didn't correctly install the zipper. Sam confirmed my suspicion that the previous work was poor. Sam reinstalled the correct zipper for me. Sam's work was so exceptional, he's the only craftsman I trust in LA. I'm going to go if he can repair my Gucci belt bag as well before I go home. Thanks Sam.

Quick, efficient service & work was great. Had a simple repair that was done in one day! Just ended…read moreup taking a few to pick it up. Was discouraged by the look of the place old shoes everywhere & dirty. Great first experience with a simple strap stitch repair.

First off it kills me to write this review because I'm a first Gen immigrant and my mom is a…read moreseamstress, so I wanted to support a small immigrant owned business since they tend to do better work anyway. I'm also environmentally conscious and wanted to make it a habit to fix shoes rather than replace. That being said, I do not understand the 4.0 rating. Way overpriced for the work because they did a HORRIFIC hack job on my boots. There was nothing wrong with the zippers other than the little hook part of the zipper that you hold on to pull it up & down came off, just needed a new hook to grab onto. Either way I agreed to replace both zippers so they'd match, thinking he knows what he's doing and they'd last me longer. But $45 for this?! It looks like they worked on my shoes with a machete. DO NOT GO HERE UNLESS YOU WANT TO PAY TO HAVE YOUR SHOES RUINED. To the owner: IF YOU CANT DO THE JOB RIGHT, THEN SAY NO.

Wonderful job on my shoes, thank you again! Looking forward…read morefor being your more shoes.

I was visiting from Fresno, California unfortunately, my shoe broke. I search the repair shop. Mike…read moreshoe repair came out in Santa Monica. I went there. The guy was very professional and friendly. He fixed my shoes for one hour with the best price and very professional service. I've will recommend.

I just picked up my shoes today and was pleasantly surprised that the sad looking shoes that I…read moredropped off now look like new shoes. Sadly I waited too long to take my other pair in as the were damaged beyond repair. Now I have no reason to wait next time as I know what great service Jerry gives to his customers.

The best shoe repair shop you'll ever go to. I took heels for repair and for a touch up underneath…read morethe shoe. When I got it back it was like I just purchased my heels brand new!! The service was amazing and the owner is very professional and very knowledgeable about his work. I highly recommend you take your purses, shoes, belt. Etc. to Century City Shoe Repair the next time you need any of those accessories or shoes fixed!!

Not too many solid shoe shine locations in the CC area. Service was on the spot and seems like…read morethey can pretty much fix anything shoe or leather related. Definitely my new spot when in the area. Would recommend to anyone.

I have been coming here for 10 years. Amazing service and everyone is so friendly…read more They have three chairs and know everything about the mall. It is located right above the Gelson's. Hugo is awesome. Alberto rocks. You can't go wrong here.

Every time I reach out to this place and get Roger specifically my issue is resolved almost…read moreinstantly, he knows his stuff and he has amazing customer service. I tell everyone I know about this place. It is a hidden gem in century city. Highly recommend. Thank you Roger

I must be the unlucky one because this place was a nightmare. I've taken several shoes and a few…read moreaccessories, and every single item has been a disappointment to receive back and some were irreversibly damaged by them. Even the simple things I needed done with my shoes were poorly done, and the shoes started ungluing quickly after getting them back. The other items they worked on they either damaged by them thoughtlessly deeply scratching them and carelessly applying leather stains on the to parts they shouldn't have. I wish I would've never heard about this place and I wish I would have never gone here. I'm so disappointed and also angry because all my things they ruined were very expensive and one of the things they damage irreversibly was my grandfather's. It's not worth the chance, just don't go here.

The Service requested was the replacement of the tab of a heel on a boot. In order for both boots…read moreto be even, be aware - Both heel tabs had to be replaced? even if only one was missing a tab. Technically the tab was not missing. It had gotten loose but he couldn't put it back. He had to add a new one to each boot. I felt it was pricey but he did clean the heel and possibly paint it. Not sure but heels look nice.

I don't know if it's spelled Sean or Shawn but he is…read morefriendly and does beautiful work. I had 3 pairs of shoes resoled with three specific requests on thickness and material and all 3 of the shoes came back perfect. highly recommend.