***CHECK THE EXPIRATION DATES ON PRODUCE, EXPECT THE CUSTOMER SERVICE DESK TO CLOSE @ 7PM OR WHENEVER THEY FEEL LIKE IT AND DEFINITELY BRACE YOURSELF TO LIKELY DEAL WITH INCOMPETENT & UNPROFFESIONAL EMPLOYEES, GO TO THE LOCATION IN ARVERNE INSTEAD OF THIS ONE***
On September 24th, 2025 I went into this location to purchase some baby spinach And the last thing that I thought about was if I need to check the expiration date well I learned my lesson because when I got home it said that it was expired on the day that it was sold to me and when I opened the bag it smelled like it was expired for at least 5 days. Now it's not like I live right around the corner from this location I have to get on the bus and pay a bus fare round trip and spend about 20 minutes just traveling here one way so I decided to call corporate and make a complaint about this and request the refund and they made me jump through hoops they stated that the store manager would contact me and Long story short to this day and the manager never contacted me so I ended up going to the store today which I really did not want to do but if I wanted my refund that's what I was going to have to do and that's what I did.
I went to the customer service desk upon arrival around 20:08, and the customer service representative working that customer service desk, whose name is Miana stated "this desk is closed we close at 7:30 pm no I mean 7:00 pm "; I had stated to her "that your not even done with your count for your till and your draw is open my return is not a cash return you can help me out" she ignored my comment. I asked for a manager and Mianna huffed puffed, sucked her teeth and acted straight up like a brat after waiting for about 5 minutes the manager come over and stares me down doesn't say nothing and I say are you the manager she says yes I explained to her my situation and she told me that maria at register I think 14 would help me out.
Eventually, Maria did it took about 15 minutes to do a simple return on 1 bag of spoiled lettuce. Maria and especially the store manager and Miana, they are all C U Next Tuesdays with no respect for the customers and their time, they make up their own rules regarding closing the customer service desk, which it states nothing online about it closing early, the managers mismanage the store, sell spoiled or close to spoiling food. People are unhinged today, and to show the disrespect that was shown today to me, one day they are going to get the wrong person who has nothing to lose, and they are going to regret their disrespectful behavior. Karma will come for them in due time. Until then this is the last time I will be visiting this store. read more