This is a small CVS with cramped aisles but is full of the necessities…read more They are keeping mid-morning COVID senior hours, which is great. They have plastic protectors at the registers to keep the employees safe and at the self-check outs to keep shoppers safe. This is a great place to stop if you are in need of something fast, but I'd hesitate to stop here for a full grocery run. Their stock is often low and I've certainly run into issues (like the time I bought sour cream and when I got home, I took off the lid and realized someone had opened it, put their finger in, and then put the lid back down. Cooooooool). But it's useful in a pinch or for a pharmacy.

Worst CVS I have EVER been to. The inside is small, cramped and always dirty. There's never any…read morestaff to help. Now let's get to the pharmacy. I have never met such unprofessional people as the ones that work in that pharmacy. They will make comments about your med regimen and try to not fill your meds if they don't like you. They have caused me nothing but pain and hardship trying to fill basic medications. If you're on a controlled med they label you an addict and refuse to fill your scripts until AFTER you run out. They do not care about you or your life. They care about their money.

I love this little Pharmacy. The people are wonderful there. It's a feeling of the 60s very…read morepersonable not like Walgreens or CVS. I hope I get to go there for a long time.

I never write reviews but I will here because Serios is the best! Every time I go in it makes me…read moreincredibly happy and relieved to be able to go there instead of one of the chains. They're thoughtful, kind, on the ball, and the prices are very good.

I had high hopes for this one. Small, seemingly personal. For transactions that went entirely…read moreaccording to plan, they were fine. Sometimes they gave me good advice about a drug. But some of my drugs require prior authorization and I'm actually not sure this crew understands what the process is and what their role is. Over the past two weeks I talked to them plenty of times. I only got more confused. They never gave the same convuluted answer twice. And each time they became increasingly annoyed with me. When they had been especially snotty and as unhelpful as usual, I asked them to wipe all my prescriptions. I moved. Interestingly enough, I had ALL my prescriptions in hand the second day I signed up for the new pharmacy. And they called me a few times to make sure I understood the arcane process that is prior authorization. Don't go here unless you don't need much more than aspirin.

I experienced some initial resistance from the pharmacist, Mohamed Smaili, when trying to fill my…read moreprescriptions. Almost 2 years later, it seems that my complaints about retail prescription substitutions are more closely being watched. However, Mr. Smaili continues to display reluctance in properly completing his duties as pharmacist. I reported concerns that he was acting more like a salesman than a pharmacist with vaccines given my awareness of health informatics; and so I shared that information with another paraprofessional at the pharmacist who didn't seem willing to consider the documents about ethical pharmaceutical dispensation that I provided from the national institute of health and PUBMED library databases.

CVS King St. Northampton is the best pharmacy ever!!! Period. The people are about as customer…read moreservice positive as a business can get. Here's why I say this: - I was in tears of confusion as to why my doctor and my insurance could not help with my prescription. The pharmacist, asked if she could call both of them on my behalf to fix the issue. I said, "Yes." By the next morning, the issue was cleared up and my $90 dollar prescription was at the proper insurance covered $10 cost. - Depressed that my ruptured ear drum was my fault, the Minute Clinic doctor called a couple of days later to see how I was doing, whether the ear was getting better, and whether I was going to see my primary physician regarding. - Every member of the staff has always been patient, kind, accommodating, knowledgeable, interested, personable, and respectful. I just can't say enough positive things about this "chain" drug store. This CVS is superior to local pharmacies in all respects.

Incredibly uncomfortable experience.. I come here regularly due to a Drs office being close by…read more I've been using this location about a year now. Today I added an insurance due to personal reasons that are not the pharmacy's business and the woman who took the info acted weird about it and almost refused to add for me. Then I go to sit and wait on a script and I can very easily overhear her talking to a male that I assume is a pharmacist saying "I don't think we should add that" and she's very clearly referring to me. Incredibly rude and judgmental. Just because you see me standing in a uniform that is very recognizable and I'm adding a gov insurance doesn't give you the right to judge the situation. You don't know what's going on and tbh it's absolutely Zero of your personal business. I don't need to break down what's going on with my work and situation to you guys. I'll be taking my scripts to a different pharmacy besides cvs at a town closer to where I work or live VS giving you people my business. It's no wonder your ratings are so low. Rude, unprofessional and judgmental. Grow up and act professional with your customers and if you can't at least wait until they can't hear you to talk crap about them.

Great and friendly place to buy your Rx the staff Is alway on there feet and ready to take care of…read moreyou !! Keep in mind this is just a Rx pick up location and they carry some over the counter meds you may need. And there Hrs are shorter the the reg stores . But a GREAT FRIENDLY LOCATION!

I'm ashamed to admit that we stopped to use the restroom and I ended up finding a pair of 100%…read morerayon (which is a natural breathable fiber) pair of Aztec print bootie shorts. Yup. They are SO CUTE on my bum, and I hadn't had coffee yet, so I had a shopping accident. I'm going to need to offset my guilt at buying Wallmart goods and buying new, and buying non American. I have lots of shipping karma to fix. On that note, they had a line of super awesome America shirts, like with majestic eagles and flags, ($8 and Made In America. ) They are really thick cotton, and can be worn super earnestly, or in a normcore way. (And dental floss, and cheese) and all the other stuff they have really really cheap. Shipping local is what I prefer, but, in a pinch, or if money is tight... Well.... And nice big clean restrooms to pull you in.

Honestly ? There are more than a few employees at this location that should NEVER be allowed to…read moreinteract with the public because of their piss poor attitudes. If this store is short handed , problems with management , whatever , that dosen't have a damn thing to do with customers !! If you don't want that job leave. The customer should NEVER have to deal with piss poor service and bad attitudes and management knows this but does nothing to stop it . Even if you visit in a good mood , by the time you leave depending on which employee you talk to ?... that mood will have changed for the worse. There are very good , professional and helpful employees at this location but you will see that they are few and far between. And that delivery service ? an absolute pathetic joke because you may or may not get your order depending if the damn driver " Feels like " bringing it that day. I live a few miles from this location and they still refuse to guarantee a delivery. I guess you get what you pay for with Walmart cheap prices and even cheaper service. Again not all employees , just the ones trying to avoid you and you can tell who they are the second you ask them anything !!

This is my go- to pharmacy for everything I need! The staff is kind, very professional, and they…read moreremember me. They go the extra mile to find medications for us, and have never failed! Thanks so much everybody!

Wonderful professional staff, the pharmacists and the pharmacy techs…read more Personable. Every interaction has been pleasant. I especially appreciate the immunization services. Steve Jones

My wife had a minor injury and was told to try using crutches. She went into Hometown Medical…read moreSupply of Northampton on June 2, 2011, and purchased a pair of Guardian Aluminum Crutches for $45.99. It turned out that it was impractical for her to use the crutches. The crutches are a regularly stocked item that came off the shelf, not a special order. She tried to return the crutches on two occasions, but the store was closed. When she finally was able to go in on July 12, 2011, the store refused to accept the merchandise for return, even though the crutches were clearly unused and still had the original packaging attached. The store cited a sign, as well as the fine print on the bottom of her sales receipt, indicating that there would be no returns allowed after 7 days from the date of sale. (It also indicates that even returns made within 7 days are subject to a 10% "restocking" fee. This would be the charge to put the item back on the shelf.) A merchant has a right to dictate restrictive return and refund policies; however, there are times when flexibility is in order and simply makes common sense. Fortunately, consumers have the power to choose which businesses to patronize and where to spend their dollars. Based upon our singular experience with Hometown Medical Supply of Northampton, I would warn fellow consumers away from doing business with this company ... a company with unfriendly policies that strongly suggest that it should not be in business.

The quality of their CPAP machine was inferior. We were told it was the same as Respironics. Noisy,…read morecheap plastic, not adjustable. Went and bought the real machine and saw a noticeable difference right away.