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Stop & Shop Pharmacy

1.5 (2 reviews)
Closed • 9:00 am - 1:30 pm, 2:00 PM - 5:00 PM
Updated a few days ago

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1 year ago

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5 years ago

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CVS Pharmacy

CVS Pharmacy

2.0(21 reviews)
2.1 mi
•$$

I have been an ExtraCare card holder for 19 years and a CVS shopper for even longer. This is my…read morefamilies neighborhood CVS and I often place online orders, from out of state, for my relatives to pick up medications and hygiene products for my two young nephews. Both me and my relatives have had the same experiences when picking up orders from the front counter of this specific location. To my knowledge, CVS is not franchised, so it's the expectation that locations across the US would uphold the same standards and practices. Where I'm from, cashiers typically ask to see ID and/or the order number when picking up online orders in store, to ensure that the person picking up the order is the person who placed the order or the designated pick-up person. Packaged orders are also behind the counter and not on display for just anyone to grab as if it's a food order at a fast food restaurant. I've placed several online orders since being in town for a week and have both called and gone in store requesting for someone to mark the orders as "picked up" because 4 days of emails and text alerts reminding me to pick up my orders, when I already have, is quite annoying. Cashiers should be either scanning the barcode printed on the receipt they staple to the bag or asking the customer for their name and marking the order picked up before the customer leaves the store. Our orders are not safe from someone accidentally or purposefully taking an order that isn't theirs. I would be highly upset to know that someone took something I paid for. I've spoken with two associates and was given these two responses, "You got the order didn't you? So don't worry about it" and "You can just take it and go. We don't have to do that". Actually, you do. It's your job! These responses are unprofessional and a potential liability to the store. My last visit to the store, I didn't leave until they completed the order pick up process and I watched as they fumbled with the hand-held device. Why? Because they're not completing the process the way it was created to be completed. Taking shortcuts is extremely lazy and irresponsible. The associates' attitudes towards this simple request tells me all I need to know about how they feel about their customers and their hard earned money. This also speaks volumes to their training under the current management. You all need to do better!

Every visit to CVS on Forsgate drive has been a pleasant experience. The manager is caring and the…read moreclerks are attentive. For the first time today I placed an online order and rec'd it within 2 hours. Can't ask for any better service! Thank you CVS Forsgate!

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Stop & Shop Pharmacy - pharmacy - Updated May 2026

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