Worked with Singleton's Paint & Body to get the mirror fixed on her Honda Civic after a minor…read moreaccident. The folks there were friendly and helpful and let me choose aftermarket or OEM parts. The parts arrived the next day, and the repair was done within a few hours. The price was even $150 less than they originally quoted me too! While this was a minor repair, the level of service is top flight and will return for any future body work needs. J.Ja

My car had some front end damage and a protruding panel. The staff at singleton's went above and…read morebeyond to work with my schedule. I got my car back in 2 days and it was pristine. The staff was quick, kind, and gave excellent prices.

WOW - the BEST of the best in all of Charleston -- even all of South Carolina! Great service, very…read morefair pricing, and top notch work that's handled with care with every single job.

Great workmanship. On time and fair prices. I've brought my car there several times and it's always…read morefixed beautifully.

If I could give negative stars I would. Take your car repair anywhere but here. My 2023 suv was…read morerear ended in early March 2025. Gerber had my car for repairs for nearly 3 months a with 4+ attempts to repair it. I was told it would take roughly 2 weeks. I fully understand delays when parts take longer than expected to arrive or when additional damage is found. What I don't understand is the level of incompetence of the staff repairing my car (specifically general manager, Steven R). I arrived to pick up the car on 4/11/2025, the replaced exhaust was HANGING from my car and scratched/dented. The paint was not repaired on the lift gate and bumper was scratched. The interior of the car was COVERED in a layer of dust (see attached photos) that was not only in the back of the car but also throughout entire vehicle including the front seat. I was offered $50 towards a professional detail. Please let me know where you can find that service for $50 because that is an insulting offer. I'm confused how returning a STILL DAMAGED car even more dirty than when it was dropped off is acceptable. Returned to Gerber to pick up car 4/17/25 the paint was still not fixed and dust was minimally wiped on some surfaces. Car was left there again for repairs. I spoke to Steven R who acknowledged and reviewed all problems with the car with me. I dropped off car for paint repair 4/28/25. I had informed Steven R there was an audible rattling under the car in the exhaust that occurred at 58 mph every single time that speed or faster was reached. I spoke to Steven again regarding a paint issue that was not resolved, who confirmed the paint on the rear liftgate would be addressed and the rattling noise of the exhaust would be repaired while I was out of town until 5/2/2025. My car was not ready 5/2 but was delayed again to 5/6. I arrived 5/6 to pick up my car and was informed my Steven R there was no audible rattle, it was a cover on the back of my car (noise was most definitely not coming from inside the car) and he claimed to have test driven it. I requested to speak to his supervisor, Matt R, as the rattle was still clearly audible at 58mph. Matt R met me later in the day at Gerber and confirmed noise within 60 seconds of our test drive. I sought a second opinion by a Rick Hendrick BMW dealership recommended repair shop that was not Gerber Collision. He confirmed that the lift gate was not centered and had uneven gaps on each side. He rode in the car with me to confirm the rattling was coming from the exhaust at 58 mph or faster. He also noticed there were 5 missing screws on the rear bumper that Gerber neglected to replace when they replaced the bumper. He expressed concerns for the way the new exhaust was assembled as well as certain parts were touching and should have a space between them. My car was returned to Gerber and another rental car was requested by Gerber. I reached out to Gerber regarding update on car 5/22/25 as I had still not heard back. I was informed that the rear windshield wiper was damaged by Gerber and needed repaired. He also let me know my car would not be done until likely 5/28/2025 or later. Attempted to pick up my car on 6/5/2025. Received an alert on my BMW app (photo attached) that something was wrong with the wiper or lighting. Inquired with Steve R who said everything was working. Drove my car and the rear windshield wiper is installed incorrectly. It was facing the left direction and swiping down across the back of my car. It should be facing the right. After nearly 3 months of poor service, I took my car to a different collision repair shop to complete repairs and would HIGHLY recommend you never use Gerber especially if it is managed by Steven/Steve R. His customer service is some of the worst- gaslighting, mansplaining, condescending, etc. It was honestly impressive how bad this service was.

I originally thought this was going to be a 5 start experience. The place was clean, well…read moreorganized, and staff seemed very friendly. The person running the front desk was very eager to get my repair scheduled. Although my schedule was flexible, she was pushing hard to get it on their books ASAP. She certainly is good at sales. The job was 20 hours of repair. They had the car for over 120 hours or 15 working days. Not sure what was being done with the car during the other 100 hours. No proactive updates or estimate to completion could be given during that time. In fact they never reached out to me, I always had to call. Was told on Thursday, car will be ready on Friday. Received a text to that affect. Then Friday - no car, no response. Monday, again, I had to call them. The front desk sales woman, she had a litany of reasons why I was given incorrect information. She assured me when "I get the final papers, I will call you." Another week goes by, another text my car is ready. So I waited for the call, no call. So I called, the front desk woman was busy but will call me back, because my car "should" be ready. But I didn't receive the call, so I waited. Another weekend with no car. Monday morning - I call (again). She said the car is ready. I go to pick up my car. I asked her why she didn't call me to let me know. She "had the paper". I didn't yell, didn't scream...paid my bill, told her I was disappointed. She not once thanked me for the business. The work done was fine. Again, all signs point to this being a 5 star place, but their customer service - once they start working on your car - is 1 star at best.

Abdias is a pro! He was able to help me quickly and did a great job!! He is honest, thorough, and…read morehad excellent customer service.

Abdias has painted my BMW 335i and did an amazing job in my Tesla as well. Can't recommend him…read moreenough!!! He's very talented and certified!

Great work and prices. I recommend them to all of my friends! They did body work on two of my…read morecars and I am very pleased.

Tim Bourne never answers the phone. He has had my car in a…read morechained fence for 8 months promising repair. Beyond ridiculous. Now I have to get the Magistrate involved to collect my property. Do NOT take your car to this business. It's not a working paint and body shop. Bourne definitely has a problem of some sort.

I recently had to take my car for some extra TLC but what i got was far more ... Brenda & Nick…read morewent over and beyond the call of duty to accommodate my crazy work | travel schedule... not only were the repairs to my car perfection , the service levels were unsurpassed. They communicated each step , accommodated my schedule, were timely with the repairs, and delivered on time . I cannot thank Brenda, Nick and the folks at Signature enough for your service. I would HIGHLY recommend them

From the owner: We have 20 years of experience in supplying Charleston, SC, auto body shop services. We can handle…read moreeverything from foreign and domestic automobiles to specialized services for your luxury ride. No matter how extensive your repairs or customization needs, our team is committed to providing you with the high-quality work you deserve in a timely manner because we're dedicated to your satisfaction. Our professional staff provides a wide array of personalized services, such as auto body repair, auto painting, paintless dent removal, auto glass repair and branded auto body repair. Call today to make your appointment with the team at Signature Collision Specialist. We'll be sure to give you quick responses to all your questions and concerns. We want to be your trusted Charleston, SC, auto body shop.

CCCR and staff, Thank you for a great experience! This was the first time I have ever needed car…read morerepairs. My first accident ever in 60 years. I have just moved to James Island. I was very concerned what would happen to my car, how much time would I be without. And would my insurance take care of the repairs. My insurance company referred me to Crash Champions. Their customer service was amazing. They made sure I had a rental car. They explained in detail what would be needed to make repairs. Gave me an estimated time that my car would be ready. They had trouble getting a part. So my repair was delayed by a couple of days. Jeff stayed in contact with me on the progress of my repair daily. I was amazed at that. It made it able for me to follow the progress. I had heard horror stories from friends not being able to get their cars back for months without getting any communication! I will recommend CCCR to all my new friends and family. I work retail and I will also recommend them to my customers. Sincerely Robin Davis

Use these guys if you can. Fast and thorough. Even though the insurance company totaled the car I…read moredecided to keep it. They provided me all the broken parts, a detailed breakdown, mounting hardware in labeled bags. Easy to communicate with and extremely friendly and professional. Kayla was awesome coordinateing with the insurance company. My second time working with them and they did not disappoint.

I rented a Uhaul here. They are amazing. SOOOOO much better than the other 3 options in the area…read more Friendly and always accommodating. They call you back and treat you like family. They worked with me on my pickup time so that I could meet the needs of the complicated moving schedule that spanned 3 days and minimize the amount the wasted money of owning the truck during dead time. I've also had the opportunity to use Ascue's paint/body services via my insurance company. The work is quality and the prices are lower than Marathon across town. Again, everything was professional but still felt like family.

i cannot say this enough, a 2 week job took 6 weeks, they lie and they are so rude. keisha is the…read moremost mean and miserable person i have ever met. we drove the car after picking it up and the under body shield was dragging, had to bring it back for another part they waiting on getting in and drove it off and again the bodiy shield was dragging. they dont care at all and she is a misserable person and got in my face for calling her out.

Worked in conjunction with my insurer as their preferred repair shop. They worked closely to get…read moretop notch service and outstanding results. Communication was good and cost was reasonable for absolute success. True value for the money. My second time having body work with Caliber. I highly recommend.

My rear bumper was messed up from an accident around Thanksgiving of 2021. By the time Insurance…read moregot a hold of it it was the new year. But as soon as I took it to Calliber the turnaround time was only two weeks with pandemic shipping. Their quality, service and value are outstanding. From now on, I won't go anywhere else in town.