I ordered the mega feast on Valentine's Day. As expected, they were really busy when I picked up the order at 5:30. My order was complete. However, both chickens were raw. It took 30 minutes at 350 in the air fryer to fully cook both chickens. These pictures are actually after the first round at 15 minutes. I put the rest at another 15 minutes just to make sure it's fully cooked. I wonder how many people got food poisoning that night from eating raw chicken from their restaurant. read more

Stonefire Grill - Bbq chicken - American Near Me - Valencia, California

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PLEASE bring back your Italian chopped salad!!!! It was my absolute favorite and I miss it every day. Absolute best barbecue sauce too. Love the food and even though it's always young staff they always are prompt, polite, and professional! Love this place. read more

Garbage service, worse food. Super unhelpful and very rude. The salad was like a soggy mop drenched in oil. Bottom tier all around. I wish zero stars was an option. read more

Great service and food. I highly recommend this restaurant. There is a big selection of food to make everyone happy.

What's going on with Stone Fire these days. We have been eating here for years and yesterday's meal was horrible. The ribs were so dry and hard to chew and the Mac and cheese was inedible. Don't think we will be coming back so sad. read more

If I order rare please don't cook my meat well done. If I was sitting inside I would have asked for a new one and this one would have gone in the trash. read more

Stonefire Grill - This is not rare - American Near Me - Valencia, California

This is in reference to their online/curbside ordering system. Really questioning if their links even work? Used their text messaging/link system to notify that "I'm here" and every single instance I've had to wait 30 minutes before calling the restaurant saying I've arrived. What is the point of using the system if it doesn't even work???? It's so inconvenient and frustrating. Get with the times and customer service. read more

Came here for the awesome lunch special, and was greeted by Milo who was super helpful and gave great customer service! Thank you Milo!

One of our favorite restaurants as a family. Our recent experience was amazing. We showed up with a group of 20 to celebrate my wife's birthday. The wait wasn't too long and the fact they were able to accommodate us was definitely appreciated. My favorite dish here is the Tri-Tip & the BBQ chopped chicken salad. Our kids love the pizza, always full of flavor, who am I kidding we all love the pizza! The sides are all great, we usually go with the Mashed Potatoes & the Colé Slaw. The Mac & Cheese is also bomb. I'll update my review next time with pics of the food. My only complaint would be the chicken, and I get it, trust me, I know how hard it is to make white meat juicy. Doesn't help that my grandfather is from Cincinnati and specializes in chicken. lol.. their chicken breast is way too dry tho. But that would be my only con. Also, I really appreciated them putting our cake in the fridge and bringing it out when they noticed us finishing up our meal. Thanks Stonefire! read more

Stonefire Grill - American Near Me - Valencia, California

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Food was warm on arrival and taste delicious! We got the family meal whIch was a perfect size. read more

One of my favorite places whenever I'm in town. Especially great service, as usual, by Tanya Alcala who made sure we had good seating and advice on special items of the day. Food was prepared quickly and with more then enough for take home. Tanya advised me on how I might be able to use their delivery service whenever I can't find time for a sit down on sight. read more

The food is delicious unfortunately the service is the opposite. I come here at least once a month and when I dine in there is no problem. The one time I decide to order for takeout in person I end up waiting an extra 20 minutes for my order. Total wait was 35 minutes for salad, bbq chicken and a pizza. After patiently waiting I check and find out it's been sitting on the shelf for 20 minutes because no one bothered to call me - the only person sitting right in front of them. Also the kitchen didn't complete the order accurately and so I had to do extra work when I got home because my family won't eat it the way it's prepared. Also the pizza was not cut properly and was lop sided. You can tell that this was a rush job and there was no care in the preparation. This extra work causes me extra time and basically negates the convenience of eating out. Tonight Stone Fire was really Stoned Fire and sucked. I hope when I come back I can up your rating higher than two stars but for now you're only getting a two. Also the food was not as hot as it should be because I waited 20 minutes extra for it to and it cooled down because no one bothered to call me when I was sitting right in front of them. So the lesson I learned tonight was don't order in person for takeout because they don't have a process that will accurately deliver your order in time. read more

What a wonderful experience. I called Stone Fire Grill to find out how their delivery service worked. I live in Sacramento and was ordering for a friend that lives in Santa Clarita that is going through a rough patch! The Staff was very helpful and advised me to go on the Stone Fire Grill website to order for delivery. I chose, delivery with a third party option to be delivery at 6 pm. I ordered Grilled Lemon Chicken, Garlic Mash Potato's, Whole Roasted Cauliflower w/ Tahini Sauce, and Bread Sticks. My friend received her meal at 5:48 pm. I know because they sent me a text indicating when the order was delivered. My friend was very pleased and the Roasted Cauliflower was the star of the show!! Thank you, Stone Fire Grill, for your friendly efficient staff and the delicious food!! read more

My husband and I had lunch with my mother at the Valencia location. The restaurant has two entrances. One entrance for take out orders and a second entrance for inside dining. They also have a patio. You have to stand in line to order, pay and then find a seat. The food would be brought to you. My 93 years old mother couldn't stand in line. I took her in front of the line, found no one to help us, so we found a table and waited until my husband came. We ordered one small chicken tortilla soup, a shareable Caesar salad and a 12 inches (the works) pizza. First the server brought the soup. Then the server returned with our salad but with no plates or utensils. We Told him we needed three plates and three set ups. He returned with one plate and three sets ups. Again we told him we needed a total of three plates. Finally we had three plates and the rest of our food. Our server was in his late teens and definitely lacked training. My mother had also ordered a to go pasta. We saw a server (not sure if he was the same initial server) trying to find the right table. My husband finally got up and got my mother's to go order. The entire service was disorganized with no one apparently in charge. The soup, salad and pizza were ok but lackluster. Because of lack of accommodation for someone unable to stand in line to order, the poor service, the lack of management oversight, and average tasting food we will not be returning. read more

Unfortunately, Stonefire Grill is more bland, corporatized food without any distinction. This is the kind of place where people who eat to live will rave about. The food is safe, innocuous, edible pablum that does not inspire waxing ever poetic for those who live to eat. I ordered the Mesquite BBQ Tri Tip, and for true Barbeque aficionados, there is not much traditional Barbequing when it comes to cooking the Tri Tip at Stonefire. This is not BBQ Tri Tip that has been in the smoker for hours forming a "smoke ring". The meat seems precooked, slathered with a mesquite BBQ sauce glaze & put through a broiler to finish & caramelize the BBQ sauce. At best you could call it Faux BBQ. The Cartwheel Salad has its good points with mixed greens, black olives, red beets, garbanzo beans, tomato, radishes, tortilla chips, cilantro vinaigrette. This is a nice medley of vegetables in a light vinaigrette that does not overpower the salad ingredients. However, the big Grissini shaped bread is something that seems straight out of an Entenmann prepackaged baked good. The bread is lifeless with no scent nor taste of a flavourful yeast. The texture is fluffy yet dry...dead in the mouth of those who are discerning. This is the "Wonder Bread" of breadsticks which indicate billions of these must flow out of some nameless, faceless factory. I ordered the Alt Bier Ale which was light in body for an ale, slightly bready in body, slightly yeasty, with a touch of smokiness. It was good enough ale to pair with the faux BBQ. The restaurant system at StoneFire is smooth running using computer technology that melds ordering, execution of the comestibles in the kitchen, & finding the customer who has to find his own seating in one smooth operation. After ordering & paying, the customer is handed a transponder with a number on it so he/she can take it to their location of choice. The food then goes to a server who will be led to the proper customer through the use of the transponder. After ordering, be sure to go to the self serve section that has the flatware, napkins, drinks, sweet BBQ sauce before finding a seat so that when the server comes with your order, you will be able to dine right away. Otherwise, you have to get up from your food that was presented to go get the necessary accoutrements. In the meantime, your food is getting cold although here it may not matter too much. Nice set up, efficient but impersonal service, mediocre food = 2+ Yelp stars. read more

Stonefire Grill - Cartwheel Salad: fresh, nuanced. Subtle dressing lets flavors of the greens shine thru. Soft, dry tasteless breadsticks. - American Near Me - Valencia, California

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Well, it's official..We're breaking up with Stonefire. :( We used to crave the juicy delicious lemon garlic chicken, tri-tip meals and Cartwheel salad. We'd eat there probably once a month. Sadly, the last several times we've been, the food quality has continuously gone south. We've also been really bummed about the Cartwheel salad being taken off the menu as we LOVED that! The last time we went though sealed the deal. I got garlic butter tri-tip, baked beans and rigatoni + breadsticks. The breadsticks were bland and pretty hard. The baked beans were okay. The rigatoni was kind of blah...still decent. The tri-tip though...it's what I came for and wow. Completely inedible. It was a very small portion, lots of rubbery texture and it was actually cold. I tried to eat it but each bite I embarrassingly had to spit into a napkin...gross. The server asked how everything was and I told him about the meat. He very nicely offered to get me a new one. It wound up being the same kind of tiny slices of meat brought back, just slightly heated on the top. The underneath slices were cold again and still just as rubbery. Dang! I was so bummed. I miss the meat they used to use, the original portions, the original texture, flavor, juiciness, etc...It's just nothing like it used to be and it's VERY noticeable. Huge bummer. They did take the cost of the meat off my bill which I was glad about, (after I told them it wasn't edible again). Sadly, we will be leaving Stonefire behind and looking elsewhere for a great, hearty meal. : / read more

What a disappointment. We went to Stonefire this weekend with friends and out of 5 of us, only 2 enjoyed their meal. Most of the dishes were very bland. The menu has changed and shrunk and you are left with just a few options in each category. We ordered salads, sandwiches ad, tacos and chicken tenders and all except 2 left unsatisfied. The wait staff was friendly but not actually helpful and we waited an extra 10-15 minutes for the last plate to come out. We will be crossing Stonefire off our list of go to restaurants. read more

Stonefire use to be amazing. Unfortunately in the last couple years it has gone down hill. It's a gamble on the orders every time. The salads have been consistently awful, with sitting orange water in the bottom of the container or a smelly and slimy consistency. Definitely not fresh! The tri-tip has a large hard like fat on the bottom that is inedible. I keep going back hoping for a change but I am done giving them a chance. Rattlers is sooo much better and way more consistent. read more

We choose to go here, solely based on its Yelp pictures. I'm not much of a meat eater but when I saw a pic of their Tri Tip and Garlic Mashed Potatoes. I had to get me some ... that day actually. I've tried a variety of their menu, basically enough to give me a decent idea of what their food is all about. Everything was good, served in large portions for the price. The tri tip was ok. I'm actually not much of a meat fan so I really don't know how to rate it. Other than it was edible but not something I would order again. I believe it looked better than it tasted, there that's it. But everything else I've had, I would order again. Especially their South of the Border salad. Which has quinoa as a protein choice. I was super excited about that, love quinoa. I also really liked their Pesto pasta. Mmmm delicious pesto. Keep in mind this isn't a fancy place. You go in, order at the counter, grab an empty seat, grab your own cutlery, drinks and tableware and then get your food. A quick, not too expensive, largely portioned, decently tasting meal is what you'll get at Stonefire Grill. read more

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Wow, this place gets 5 stars just for portion size. We ordered "Our Favorite" which comes with 18 delicious garlic bread sticks, a whole chicken, a choice of tri tip or ribs, large salad, and a choice of two sides or a two topping pizza. You order first and then sit which seems to be the right call at this establishment to quickly turn tables, particularly for big groups and celebrations. Everything came out super quickly and at around the same time so that you didn't get full off of a few items. I love family style meals and this definitely did not disappoint. The breadsticks were sooo delicious with the perfect amount of garlic and I loved the amount of garlic-y kick in the salad. Tri tip was cooked to perfection but I will say I enjoyed the bbq flavor more. The chicken was a bit fatty and probably my least favorite of everything. I actually would prefer Popeyes or KFC. It would've been nice to grab a bit of extra sauce on the side. For sides, the mashed potatoes and quinoa were yummy. The cauliflower is excluded from your options for he favorite meal. Overall, this is well worth the money for the service, quality, and amount of food. I will definitely be back to try their petite versions of meals and can't wait for the leftovers. read more

Stonefire Grill - American Near Me - Valencia, California

I absolutely love this place. I've never had a bad experience here. The food is always good, We even ordered some catering for my work's Christmas party. Today I went for lunch with my girlfriend, and as always it was great. The prices are still pretty reasonable when you consider they make everything in-house. The young man named Nick who brought out our food was very polite, and had an infectious smile. I could tell he was happy to be serving us. I would totally recommend eating here, but come with an appetite or be prepared to bring home leftovers, their portions are very generous. read more

Stonefire Grill - Garlic Mashed Potatoes, Macaroni & Cheese, Mesquite BBQ Pizza - American Near Me - Valencia, California

Sooo good. Got that curbside pick up everything went super smoothly. And the food was on point all of it delicous the lemon garlic chicken stood out the most super tender. read more

Went to Stonefire and got a Tomesto pasta and a bbq chopped salad, and the worker Dani was incredibly helpful. She informed me of the best sellers, what she enjoys, and made ordering a breeze. She came around after we had gotten the food and asked us how it was, and saying she hopes to see us again. Dani thank you for the excellent service, and for the great food recommendations! read more

Ordered BBQ chicken and tri tip...not only was it cold, this is what it looked like !! In Stonefire's defense, DoorDash delivered this meal incorrectly and cold. read more

Stonefire Grill - BBQ chicken and tri tip - American Near Me - Valencia, California

Horrible service. It's almost as though the employees don't know how to read or follow instruction. My order took so long to prepare that by the time I got it was cold. The chicken tortilla soup literally had 3 small pieces of chicken. No cheese no chips. Absolutely horrible service!!!! The nachos were ice cold as if they weren't warm at all. Don't recommend at all!!!! read more

Always delicious! We tried the stimulus package for 2 and we have enough for lunch the next day!!! Kind staff! read more

The family size (large) Caesar is only fit for a family of minions. But even they'd balk at $22 for a bowl of lettuce and dressing that fed one at our table. If the tri-tip wasn't so veiny maybe I'd give a better review. Skimping on size and quality is not a good look. read more

Tried and true! Their breadsticks are great. I usually order their BBQ Chicken Salad.

THEY CAN NEVER GET AN ORDER RIGHT. Doesn't matter if it's delivery or in store this is the WORST Stonefire. Somehow they manage every single time I've gone to incorrectly prepare my protein or forget about something altogether. If this was a one time thing I wouldn't mind but they are consistently bad. The service in store isn't pleasant either even pre pandemic all the employees seem to hate being there and hate helping out a guest even more. Out of all the locations local to SCV and San Fernando valley this one definitely has the worst quality control. read more

Stonefire Grill - Supposed Medium rare temp - American Near Me - Valencia, California

So we've ate here before many times. We ordered the bbq chopped salad, breadsticks and a small pepperoni pizza. The salad and breadsticks were fine. We had to wait quite sometime for our pizza to arrive. When our pizza did arrive it was dry and looked like it had been sitting under a heat lamp for a while. We said something to the waiter who was taking care of our table and he spoke to a manager and said they would make a fresh pizza for us. When it came, it didn't look any better than the first one. Not sure if we will order another pizza from Stonefire again. read more

Stonefire Grill - Dry pepperoni pizza - American Near Me - Valencia, California

When my coworkers recommended going to stone fire, I thought "the one in the mall?" Oh how little I knew. Walking into this place it is HUGE. There is plenty of seating and there's a convenient waiting area specifically for carry out, so not everyone has to wait together. Their lunch specials are such a good deal. The BBQ chopped lunch portion is PLENTY and their breadsticks are to die for. Good for groups and a fan favorite. read more

I pretty much go here for the take out and it's pretty good. A few years ago they started a "recession buster" meal deal. It used to be for just $20 you could get a choice of 1 lb. of tri tip (BBQ or pepper garlic) or whole chicken (lemon garlic or BBQ), a 12″ two-topping pizza, salad (garden, Caesar, Greek or cartwheel pasta) and eight freshly baked bread sticks. Great! Apparently the economy has improved so it came out to around $25 - 30. Hmmm Well it is a tasty order and super easy to get. Just wish they kept the price down. Still FWIW it seems to be a better deal than Wood Ranch's take out deals. Order on the phone and pick it on the way home - BOOM, dinner is served. The deal has something for everyone. The tri tip is marinated nicely and juicy. Chicken is fall off the bone tender. Bread sticks are delicious, always a favorite! The caesar salad is very complimentary to the meal with the dressing not overpowering everything. Pizza is just whatever but not bad. Any extra sides like mashed potatoes will up the total by $5. Oh and note this is always slammed busy, especially at dinner time. Call ahead to avoid wait times. read more

So very, very disappointed with Stone Fire tonight. We have eaten here many times. We ordered the Stimulus Package and our wait time was 30 min. No big deal. We showed up in 30 min and were met with curbside service. Great. 25 min later we got our food and the pizza box wasn't even warm so we checked it. Cold. Talked to a manager named Wendy and she said it would take 3-4 min to remake it. 10 min later we got our reheated pizza back. It was warm. Got home and all our other food was cold now. Reheating in microwave now and wishing we had chose another restaurant for dinner. Meat wasn't sliced and pizza was destroyed. Not happy. Clearly they didn't read this review by their response. read more

Stonefire Grill - Our new pizza that they reheated and destroyed - American Near Me - Valencia, California

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Although everyone at Stonefire Valencia is extremely nice, manager Tanya is above & beyond a treasure!! We thank you!

I have eaten at Stonefire for years and while you can always count on whatever you order being right, the last few visits their staff has not be friendly. My last visit I order over the phone and showed up for curbside pickup and they didn't have my order. Instead of making my order (after I sat their for 30 minutes) the girl just handed my card back and said there was no order. So.. they could use some serious customer service training. I understand with the current health crisis, restaurants are trying to acclimate to the mandates, however it doesn't excuse a poor attitude, while customers are trying to also support small businesses. Other than the mediocre service, Stonefire always always gets my order right and it's always fresh. They always offer great stimulus packages to save you money too! read more

Stonefire Grill is your perfect lunch spot! The menu is huge and has lots of salads, sandwiches, and bigger entree options from the grill. Not to mention their portions are huge and the prices are amazing. In the past I always got the keen green salad and it's the best! It only comes in a petite size which is the smallest size they have but even that is huge and is enough for 2 meals. It comes with a homemade pesto which is bomb! Today I decided to try something new and got the golden state kale salad and I liked it for a change! Not as good as the keen green but I would definitely get it again. I also got a side of garlic mashed potatoes which were amazing! My friend got the half roasted chicken plate and loved it. Said it was very tender and moist and enough for 2 meals as well! Their breadsticks are my favorite! So garlicky and delicious! Pro tip: it's always really crowded at lunch so order ahead for pickup orders read more

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My in-laws together together with my husband ate here for the first time for my father-in-law's birthday and we were all impressed with Royce. He was kind and patient in explaining the menu/ packages to us. The overall service was great and quick! The food was also tasty. Thank you! read more

I pre-Ordered pretty small meal for a 4pm pickup, and ended up waiting in the parking lot until 4:40 for the food to be ready. pretty disappointed. read more

I made a preorder December 30th 5:30pm with an employee. I get there at the scheduled time and the cashier said no order was made. She tried to find the order but found nothing. Fortunately the cashier rush ordered the meal to make up for the mistake. When I get home to have the meal with my family, we discover the chicken is not fully cooked. To be safe we had to finish cooking the chicken in the oven. I wasn't feeling like getting food poisoning with the family. read more

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I can't even explain how angry I am at this restaurant that I've supported for 10 years. I called at approximately noon on 12/31 to order a large order for pickup around 4:45pm. I tried to do it online but it said they had filled up at that time. The person I spoke with mentioned to call an hour before to place the order. I've been sitting on the phone to place the order from 2 different cell phones for over 45 minutes. I will never put another dollar into this restaurant. If you can't process orders online or answer the phone like you do everyday, THEN SIMPLY CLOSE ON NEW YEARS!!! This has ruined my NYE party and makes me sick to my stomach. read more