1. Stone Warehouse USA

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Sterling Heights, MI

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Stone Warehouse USA

1.0 (1 review)
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The Tile Shop

The Tile Shop

(28 reviews)

Great selection of tile. Ask for Suzi. She went out of her…read moreway and offered many suggestions that were far superior than our original scope. Very knowledgeable!! The tile and grout turned out to be a perfect match that went with our color scheme. I will be back for the tile on the 2nd bath and look forward to hearing some ideas again. Thank you!!

Genuinely wanted this to be a 5 star experience. Came in looking for tile for a bathroom remodel…read more The Tile Shop does have an excellent selection of tile, really something for every project. Bob helped us look at tile options and was very attentive and helpful in showing us our options. We settled on a subway tile option for our shower. The sample block made it appear that the tile was all the same size and could form a uniform subway tile appearance when installed which is what we wanted. Bob didn't tell us anything to the contrary regarding how this tile would look when installed. Bob also gave us recommendations for tile installers as The Tile Shop doesn't provide any in-house installation services. He gave us a few names of installers and told us two especially were highly recommended if they were available to take our job. One was, and we felt confident that he had been so highly recommended that we went with him. However, when it came to installing the tile the tile/grout lines were all askew and crooked. The installer told us this was because of the tile we chose. While the edges on the tile weren't 100% straight, this is something we absolutely weren't told when purchasing the tile and not the look we wanted, and honestly a lot of the issue seemed to be rushed installation and lack of attention to detail. We had him take down and redo a section of the shower that was completely un-aligned, and it did look considerably better. But overall still not the look we wanted; however, we didn't have the money to take it all down and pick a different tile and new installer. After asking him to redo the worst portion, anything further we asked he proceeded to make snide comments and call us "picky, picky". We had to have him come back and fix a bunch of air pockets in the grout because he must have grouted when it was still bubbling. There are still several other issues we've noticed since then, and overall we are incredibly disappointed this installer recommendation. So please, please if you work with The Tile Shop ensure the tile you're buying will work with the look you're going for and very throughly vet out any installer recommendations so you have a better experience than we had.

Stone Warehouse USA - buildingsupplies - Updated October 2026

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