Dr Divya has always been easy to talk to, takes her time to listen and look at your records. If…read moresomething needs attention, she acts. The practice is getting very busy it seems so they have less time but she's still really nice to talk to and she allows you to ask as many questions as I need to. She's not aloof like many drs I've met. I wasn't happy with her office staff last year as I almost felt like I was in the way and they talked loudly about personal stuff so all in the wait room had to act like they couldn't hear- that was annoying but not a reflection on the Dr. they're usually pretty prompt about getting you in.

The doctors are ok but the office staff are mean, rude, incompetent, lazy and liars... I missed…read morethree appointments for procedures from two different specialists because the office manager doesn't do her job then when she gets called out she lies and gets mean. Her response when ask why she didn't process the referrals is ... "I don't get".... I'm sorry but three different times she didn't get.,,. No... she is lazy and lies. Then she gets mean when other doctor's office calls or when the patient calls. She finally told me that both me and my doctors are too much trouble so I need to find another doctor...,. Fine with me!!!! Stay clear of this medical office

I've been coming to Smithson Valley Family Medicine and Dr Vreeke a couple of years. I find them…read moreto be professional, prompt, courteous and available when I need them. I feel like the doctor has reviewed my chart before stepping in and remembers key facts in my care. I am listened to and able to ask questions and get practical answers... and I love it that the doctor isn't carrying a laptop computer and typing constantly. I've had occasion to see a PA for things like respiratory infections, etc. and I always feel like I get good care. And I almost forgot to mention awesome phlebotomist. She is truly a professional and the quickest, easiest and painless sticks. She should train others she so good.

very unprofessional staff. They called and canceled my appointment as I was pulling into the…read moreparking lot. I drove 30 minutes to get there just to turn around and go home. Unbelievable, lack of empathy and integrity. wish I could've given them zero stars.

Best care I have had in Spring Branch. They are MD's you won't see an NP. The doctor listened and I…read morefelt heard. Labs were completed in office. All admin team was kind all MA's were kind. Pricing was very affordable as a cash pay patient.

very unprofessional staff. Canceled my appointment without telling me. Wasted my my time and…read moremoney. Instead of trying to make it right just kept coming up with excuses. Zero empathy for their mistakes

I continue to be amazed at how this clinic truly understands my condition, since over 95% of…read moreneurologists only know it is a cyst in the spinal cord. It is something I have to deal with on a daily basis and choose to push myself, rather than remain in bed. The only way I can do that is with the help from Pain and Wellness Institute in Spring Branch. The quality of their care and knowledge exceeds my expectations, for which I am thankful. The girls at the front desk always welcome me with a smile. The traffic was so awful yesterday that I called, letting them know I would be 10 minutes late. Yet, I was still greeted with smiling faces.. i truly can not say enough about how much I appreciate Pain and Wellness Institute. Their knowledge, professionalism, and genuine warmth make my life easier as I deal with this horrendous condition. Very rare to find any doctors who understand. I know that because before I found them, we had run the gamit in trying to find neurologists and doctors who had exceptional knowledge of this condition. All to no avail. I literally had one neurologist in New York and Denver to consult. I had a wonderful Neurologist in Dallas who we made the trip to see each time because he was just that good. He suddenly died one weekend and it broke my heart, not to mention all of his patients who were left to find adequate help. When I asked if his partners could help me, or refer me to someone who was familiar with my condition, they admitted they could not help, and did not know another neurologist with the knowledge to help me. I actually was thankful for their honesty, as I had wasted a lot of time going to neurologists who pretended to know about Syringomyelia. So, with that said, I applaud Dr. Lai's Pain and Wellness Institute because it is a relief to be their patient. I will add that any MS patients would probably be able to receive help from Dr. Lai, as there are many similarities with my condition. A special thanks to Chyrissa Staley, for her knowledge and genuine couragement. As always, laughter helps me to endure and she freely brings humor to the table, yet remains professional in helping me. A very rare combination in the medical world.

The providers really listen to your concerns and provide options to manage pain in an effective way…read moreto get you back to living your best life.The absolute best pain management clinic you can go to.

Took my three year old daughter to be seen at the Bulverde location... and was left waiting for a…read morecrazy amount of time with my daughter screaming hēr head off... and y'all just never came in, so I left... then y'all wanted to start calling me to come back... no... we won't be returning to y'all's office. very unprofessional and unorganized. y'all deserve no stars!!

Sometimes, when you have spent a lot of your life outside, you end up with skin issues. I never…read moregave it much thought, until now. Several issues popped up on my face and chest, and I knew it needed to be addressed. I started looking for skin cancer doctors and used Best Doctors and Yelp. I narrowed it down to a handful based on reviews and ratings. One doctor stood out to me, and he was nearby. That doctor was Dr. William Chad Cragun. I called to make an appointment and was able to get seen in a couple of months. The office was very proactive in reminding me of the appointment. In fact, I received text notifications a week prior, day prior, and day of the appointment. The practice is located in a new professional building and has ample parking space. I walked into the building, and they have a large sign indicating the practice is on the second floor. Good signage is abundant which helps when it's your first trip to a location. I walked into the office and was immediately greeted by a nice receptionist. We took care of the business, insurance, forms, etc. and I waited to be called back. After a very short wait, Dr. Cragun came out to meet me. Dr. Cragun visited with me asking what he could do for me. After discussing, he gave me a thorough exam and made recommendations on what we should do. I agreed, and he prepped me for the procedure and did all the things we discussed. He took biopsies of several areas and sent them off to be examined with the turnaround time of a couple of weeks. I am very glad that I chose Dr. Cragun for this procedure. He is very friendly and easy to talk to, plus he did a great job. Will I return? Unfortunately, a medication I take makes me more susceptible to skin cancer, so we have already set up my next appointment for next year. If you live in the Spring Branch/Bulverde area, and need any kind of skin issues worked on, I highly recommend Dr. Cragun.

OUTSTANDING! We have been see seeing him for more than 30 yrs. He helped get my VA disability…read moreincreased dramatically. his effects are always spot on. When he doesn't know something he tells you unlike many other doctors we have seen. And then he gets you to the right medical professionals. His PAs are always top notch. the entire staff are helpfully. we have truly enjoyed knowing him.

Although Dr. Mann's office is at least 30 minutes from my house in good traffic, I made an initial…read moreappointment with his office because a friend of mine recommended P.A. Glenn Litman as a very knowledgeable medical professional who also takes the time to listen. When I'm looking for medical care among qualified individuals, I am always pleasantly surprised to find someone who listens. Since that initial appointment, my family has consulted with Dr. Mann, P.A. Litman, and P.A. Longanecker at different times on different matters... from cognitive testing to UTIs to depression and ADHD. All of them are highly qualified, and they all listen... none of them has ever made us feel rushed. I have also experienced a few of the inefficiencies other reviewers mentioned, but they have been exceptions rather than the rule; and, for me, the people-oriented culture of this team far outweighs the minor inconvenience of having to occasionally follow up on some waited-for communication.