Not sure why all the negative reviews? I personally had a wonderful experience for being a blood…read morework collecting facility. I arrived on a Saturday about 10:30 AM (1 hr before closing) as a walk in. There was 1 patient with and appointment and 1 walk in before me. I was called back with in 22 mins. Not long at all (that was after the 2 others before me). I was called back by a very professional beautiful Asian Lady named Sonoe! she was very professional, went through all my info to make sure it was correct. Sonoe answered all my questions and gave me the step by step process required for my visit. after that room I was lead into the blood drawing room which a very pleasant, happy and also beautiful Linda (who was covering for a James) greeted me. Linda was amazing blood technician. Not only was she quick and I experienced no pain during the blood drawing process. Once I was called back I think It took around 10-15 mins. Only because I was also needed to supply a urine sample as well as a blood sample. The two (Sonoe & Linda) work amazing as a team and I would recommend this location. OH and this location is INSIDE Walmart! So don't let the map app directions fool you. Thank you Sonoe and Linda for making my experience a good one.

Well this place is hopping, if you can make an appointment ahead of time. But if you need to be a…read morewalk in like me, just get there early. I want to highlight Vanessa and her team member who was working with her on the Saturday morning I went in. I told them I don't do well with needles, which is true, I will faint. They took time to get me a room with a reclining chair, chatted with me and we had a great convo, and turned the lights out after I was done while letting me lay prone as long as I needed. The quality of care was great for my blood draw.

The phlebotomists here are VERY professional and take Thor work seriously! They are always very…read moregentle when they stick and even have food if you need it. They also abide by the two stick rule... I was a bit dehydrated and they went and got another phlebotomist. It's always nice to know you have caring people dealing with you!

Ok to start with I fold like a cheap suit with needles. Vasovagal syndrome is a ton of fun. So I am…read morenot fond of blood draws. But if I have to get lab work done I am coming here and seeing Rachel. That was the BEST draw experience I have ever had. She knows what she is doing. I barely felt it and she was so quick! Talk about high quality care. And the front office was super nice and helpful, which I appreciate since I was in a rush and running late to my appointment. She got me registered and back in no time. Room 3 has a table to lay down on if you need it like me. Just let them know.

I've gone twice to CPL in Boerne. Very easy to make appointment online, check in upon arrival, and…read morenever a wait. My doctor gives me the order, so I've never had a problem with lab not finding it. So much better than Quest.

When you walk in, you find a research team that cares. They are doing an incredible job with all…read morethe trials that are currently going on. Most people are unsure of what clinical trials are but the ladies explain it well.

From the owner: We are right here in your neighborhood! Call or come by anytime; we always enjoy visiting with our…read morecommunity members. Call us today for your first free screening to see if there's a current or upcoming trial that may fit your medical needs. In COPD, Asthma, Diabetes (adult,Children), and Blood draws.

Appointment made online. Quick and easy access. The phlebotomist was very professional and…read morepersonable. Quick in and out.

My appointment has been canceled three times with no explanation at the very last minute.read more

Terrible customer service long wait times.... The girl was extremely rude and unprofessional…read morewrapped the rubber band around my arm really tight, then she taped my arm squeezing my skin together plus bruised my arm from drawing my blood and I don't bruise easily!

Won't take walk ins during business hours because the staff will have to stay later than closing…read more Absolutely ridiculous. If they have a cutoff time for walk ins it should be clearly posted.

Easy peasy experience overall. My doc ordered labs through the online system. All I had to do was…read moremake an appointment through the Quest website. An appointment can be made to any available Quest center. This particular location was located in a strip mall near an HEB plus. Parking was sufficient and easily accessible. Walked into a small waiting area and checked into a self check kiosk. Make sure to bring your DL and insurance card to scan. A tv screen on the wall provided coverage of calling order. Someone would open the door and call name of next person to be helped. Valeri assisted me. She was pleasant and professional. She made sure to double check appropriate identification and blood draw was quick and efficient. Results available in 3-5 days. Will come back here again if needed for further labs.

Staff is always professional & friendly. Easy to schedule online and a quick turnaround time to…read moreobtain results

I don't quite understand why there are so many really horrible and very positive reviews about this…read moreplace. I went in for a 7 AM lab test just one vial and it went perfectly. I walked in didn't have an appointment, entered my name and sat down. I then got up gave my lab orders and ID and within five minutes was in and out one quick stick found the thing immediately and had no trouble at all and was done within 20 minutes. Very efficient very friendly and very positive experience overall.

Today was a bad day. I arrived at 6:55am, waited outside til 7:20am. The lady that was supposed to…read moreopen at 7am, was 20 minutes late. We all get inside and write our names down on paper because their check in isn't working properly. The Second Lady that is working there arrives a few minutes later. Only 2 people running the place, and both were 20 minutes late. My name is called and they tell me to take my papers and go to room 3. Both ladies are rushing around trying to get everyone checked in and drivers licenses, and insurance etc. I mean, it was disorganized and didn't leave me feeling like I was going to be taken care of properly. Like they're just rushing us in and out. I had to fast for this blood work today. I hadn't eaten in 15 hours. The first lady can't find my vein. She tried both arms and just can't find anything. So the other lady comes in and finds a vein finally. But she's only wearing one glove. And just a bare left hand. Is that normal procedure? Or just in a hurry? we have successfully started to draw blood, but the vein goes dry after only 3 vials. I have 6 to fill. She pulls the needle out and goes for a vein on my hand. This isn't a pleasant placement, I can tell you that it brought tears to my eyes. Meanwhile, we're getting more blood out and the vial is filling. Then one of the empty vials falls to the floor. So she can't use it and now I'm 1 vial short. I needed 6 filled. I only have 5. So I'm not sure if the blood work that needed 6 vials is going to be accurate or complete with only 5 vials of blood. And for $315.00 I hope this is enough for my doctor. I'm left with some bruising. But that's normally for me. If I have to get blood work done again, I'm going to have to go some place else. Today was one bad thing after another. Late employees, and because they are late, they're rushing around and not being very careful. And a vial falling on the floor and not getting all 6 vials filled. I mean. That's unprofessional. And it cost me a lot of money. I can't come back here.

I can't recommend Dr. Lily highly enough! From the very first session, she brought a level of care,…read moreknowledge, and professionalism that immediately put me at ease. She took the time to listen to my concerns, thoroughly assess my condition, and explain her treatment plan in a way that was easy to understand and gave me confidence in the process. Dr. Lily is the kind of physical therapist who makes you laugh so much, you forget you're actually working. We bonded over our love for reading and somehow turned therapy sessions into plot twists and punchlines. 10/10 would recommend--especially if you like your healing with a side of humor! Thanks to Dr. Lily, I've regained strength, mobility, and hope. She's not only an excellent therapist but also a wonderful person to work with. If you're looking for someone skilled, encouraging, and truly dedicated to your recovery, Dr. Lily is the one.

Great quality primary care and amazing providers! The office offers many resources, services and…read morevaccines you can't find in a normal doctor's office. The staff is efficient and professional. Highly recommend!

Amazing service to getting affordable and quality turn around time for same day PCR COVID testing…read more We needed a way to test our infant/toddler within the 72hr window before our trip to Mexico and the Bahamas and XYZ came up on my search. Keqin and staff were so friendly and efficient in getting us seen and results within 4 hours. We arrived alittle after at 8am for our 8am appointment, parked and called to let them know we had arrived. Someone came out to confirm patient information and details, inquired of what all we expect from the result page and we were able to access this via email and submit it to get ready for boarding for our trip Tuesday! $85 for the test and it was the most affordable in Austin and I would happily come back. My little one was upset but then quickly bounced back and they were so gentle. I recommended it to various others in our trip group from Austin and they all had positive words to say so THANK you for making this so easy and giving us peace of mind!

Excellent turn around (5 hrs), price ($85 at time of writing), and service (good online forms, and…read moresample collection). Perfect for my trip to Barbados. I needed a nasopharyngeal swab, and that's becoming hard to find. XYZ lab offers a wide range of methods which makes it much easier to meet international travel requirements. Report was detailed and included all the details I needed for travel.