$7,000 Repair Quote During Routine Service - 2021 Tundra…read more I brought my 2021 Toyota Tundra with about 110,000 miles to Shottenkirk Toyota on March 9, 2026 for routine maintenance -- a transmission fluid and rear differential fluid change. The person in the service department handled my visit and was polite and professional during the check-in process. During the inspection I was told the truck had cam cradle oil leaks and was quoted approximately $7,000 for the repair. That estimate came as a shock, especially since the truck runs well and I originally came in for routine service. A repair recommendation of that size deserves careful evaluation, and I will definitely be getting a second opinion before approving work at that cost. The technician gave no other possible causes for the oil leak other than noting that there was oil on the exhaust manifold. They did NOTHING to validate that claim nor did they offer to. I am just supposed to take their word that that is the issue. Now I understand why a guy showed up with documents showing how much my truck would be worth if I wanted to look at replacing it. If Shottenkirk Toyota believes this diagnosis is accurate, I would appreciate the service manager reviewing the estimate or providing additional explanation for the repair recommendation. The dealership facility was clean and the staff was courteous, but I encourage customers facing major repair quotes to ask questions and compare opinions before committing to expensive engine work.

I had a very disappointing experience with this dealership, specifically the used department…read more Within just three days of purchasing my vehicle, I ran into issues and reached out for help, expecting some level of support or flexibility. Unfortunately, I was met with zero assistance. I was essentially told that I had no options other than to keep the vehicle for at least six months, and then maybe something could be done. For a major purchase, this kind of response is unacceptable--especially so soon after the sale. What's most frustrating is that this lack of help extended to management. There was no effort to work with me, no alternative solutions offered, and no sense of customer care or accountability. I understand that policies exist, but good customer service means being willing to at least explore options--especially when a customer comes back within days of a purchase. That simply did not happen here. I would not recommend this dealership based on my experience. Buyers should be aware that once you sign, you may be completely on your own--even if problems arise almost immediately.

Great experience, folks were professional and trustworthy. I'm the type of person that likes to…read moretest drive some things several times for purchasing. The owner and their finance manager had no problem with my requests. I appreciate their willingness to be competitive in pricing.... no trip to Houston required for my lexus hybrid. It's been years since I last purchase from a non-manufacture dealership, I must say before buying I did my homework on my hybrid, these folks have the same quality of vehicles like a dealership but for a slightly lower price. I had my own financing, the only delay was with my bank's drafting instructions.

My daughter purchased a used Nissan Versa from Akmet. His price was already fair but he went the…read moreextra mile to accommodate us. The car was so clean (even the engine) and had new tires and a new battery. He allowed us to take the car to my daughter's own mechanic to make sure it was a good buy. The mechanic only found one problem which Akmet's own mechanic immediately fixed. There was never any pressure throughout. In fact he did everything he could to make us comfortable with the purchase. Financing was tricky but Akmet was so patient with the process. This a good, caring man - a rarity in car dealerships. We are so happy with our purchase.

Had my car towed here and was told "car has so many codes, he didn't wanna even mess with it"…read more Had this guy simply looked up the prior work record, that they completed, just 2 1/2 years prior, possibly could've saved me thousands of dollars and visits to different mechanics. Learned that this part that failed was causing false-positive codes. Thanks for nothing Cornerstone Auto.

This repair shop has a neighborhood vibe. The people all seem to care about high quality repairs…read moreand honest thoughtful estimates. This is my go-to repair shop.

Gosh I use to come here religiously. The price did go up a few bucks just like everything else but…read morethat is not the issue. I feel like it's definitely gone downhill. My car is always left still dirty with a lot of soap marks. They use to even scrub the back of my car and they don't do that no more. Such a shame because everyone is nice whom I have encountered with.

Champion Car Wash in Stone Oak has been my favorite car wash. They provide towels and a spray…read morebottle to provide extra cleaning to the car windows. Ray and his team are always looking to make sure that all is working properly. Highly recommend Champion Car Wash in Stone Oak. David

I'm traveling thru San Antonio circling the country in my 2025 GMC 1500 3.0 diesel. I was having…read moresome concerns with my DEF system and needed help. Gianny the service manager and my service writer Trent worked hard to get me back on the road. What a professional group. Thanks so much for the expedited repairs and oil change. I highly recommend this dealership!

This review is specifically about Aleta Cortez and Miguel Cuetos at Cavender Buick GMC North…read more After purchasing a new vehicle a month ago, the dealership identified a paperwork error and asked me to return in person to redo documents to resolve their issue. I arrived at the scheduled time and explained the situation to Aleta when she questioned me about being there. I expressed my frustration in a direct but non-abusive way. She showed no indication of concern and walked away. Shortly after, Miguel Cuetos approached me and immediately accused me of being verbally abusive to his staff, without first asking what was said or seeking my side of the interaction. When I asked what I had supposedly said that was abusive, he said he didn't know what was said, only that Aleta was offended and had complained. Be aware that expressing frustration, even professionally, may be escalated to accusations without clarification. Choose your words carefully if you interact with or near Aleta and know that the senior level staff will not even attempt to clarify things before making serious accusations.

Great service! Got my car in and out super fast! Great people to work with! Had some damage on my…read morecar and he came all the way to my door step to give me a quote on repairs.

From the owner: Gonzalez Garage 100% Wreck Omended !! where everything's fixable if the customer is on a budget!!…read more We do all kinds of body work, paint, fiberglass work, frame work, welding quarters panels, you name it!! we take insurance claims we don't charge deductible under 500$ From fender benders to totaled cars, if a collision center said its not fixable we will fix it for you !! Feel Free to contact me and get an estimate on your car at no Cost;)

Very reliable and good people!! Been going there for several…read moreyears, and I always found them to have good service. I saw where someone posted they were racist I know for a fact that's not true. I am a person of color, and they have treated me with the upmost respect for the last two years that I've known them.

I wish I could give less than 1 star first my brother just getting off of work calls me and my wife…read moreasking if we wanna wash the car while he washes his truck We pull up and immediately a EMPLOYEE was staring walks as we prepare the cars right telling we can't wash out paint buckets he just got off so he had his equipment on him he' and my wife explain we're not gonna do that he's steady pushing the no washing them at this point we're he's talking to my wife all disrespectful kicks them both out long story short if you wanna wash your vehicle there where a button up and slacks or they'll profile you

Really wanted to leave a good review since Mr. Arash was very helpful. We bought a vehicle for my…read moredaughter and test drove it. Everything worked fine. Bought the vehicle since my daughter loved it without taking it to a mechanic which I always do when buying used vehicles. But, we decided to trust the dealership (never again). 2 weeks later the engine light came on. Bad turbo so, now the car is super slow. Call them to let them know and all I got was the number for a mechanic to fix it and pay ourselves. Pretty sure they sold us a bad car. My mechanic stated it was a pre existing issue and they sold it to us anyways. Sad! Needles to say IF you decide to buy a car from here have your mechanic inspect it inside and out before you drive off.

They got me Approved fast I had difficulty getting Approved…read more Great selection Love my New Car Highly Recommended