Booked a cab on 6th March for a journey on 31st March, for over £100 have just been informed by…read moretext (30/03/23) with 26 hours to go there are no drivers. I don't think this is a good service at all, what kind of business does this?!

From the owner: Maidstone, Ashford & Tonbridge Taxi Services, Airport Transfers, VIP, Saloon Cars, People Carriers,…read moreMinibuses, Group Travel and Corporate Taxi Accounts Welcome.

Eurostar is a fantastic way to travel to Paris, Brussels and, recently, Amsterdam. However we have…read moreonce travelled from St. Pancras and found, as we live in Essex, a real bind to get to. Also the cost of getting there is prohibitive. Security at this station is slow and laborious. So, recently, we have been catching the train at Ebbsfleet. Security is swift with no hassle as there is never a queue. Comfortable station with plenty of seating and places for a drink and/or sandwich. Car parking is a walk away and there are plenty of spaces. Trains stop and give ample of time to board. OK, once, and only once, we found people sitting in our reserved seats. They moved off reasonable easily.

Finding Ebbsfleet is simple from the M25, just be prepared to exit soon after coming over the…read moreDartford Crossing. Parking was plentiful but again you must be prepared to pay for the parking per day at the current rate of £11.50. The Ebbsfleet building is practical, built for purpose, a block of glass metal and plastic. Inside the walkways were wide and there was plenty of space. Not much evidence of huge crowds which I assumed might have been there. The lady behind the coffee counter assured the place can get very busy; £2.45 for a Cappuccino. Inside the terminal if you have time you can browse the historic finds located in glass cabinets along the side as well as a full scale train. Check-in is regulated so you might even have time to use the newsagents and the bureau de change. Once through check in you enter the security suite which enables your bags and yourself to under go a search, followed by and encounter with the French Police to check passports. Into the departure lounge I notice a cash machine for Euro's no commission charged, as well as a WH Smiths and Café Nero concessions, this time the Cappuccino cost £1.95. The Departure Lounge has a view over the rail lines providing close up viewing of the trains as arrive and depart. Ebbsfleet on return is a fast affair, as a desire to move to your car and away is a must, at this point I would advise ensuring you have your car park ticket in your wallet, so when you arrive back you can access the car park payment terminals in the main building which saves queuing at the terminals in the car park itself. Plus there was a young guy on the internal machines assisting people through the machine which is handy when you are tired after your trip.

Driver was on time, helpful, personable and played Dire Straits on the stereo! It won't let me…read morepost without more characters

We were very pleased with the services of Twelve Transfers on a previous trip to London that we…read moremade prior arrangements with them again to have a driver waiting for us when we came out of customs at Heathrow Terminal 5. Our plane was late in arriving and somehow signals got crossed and the driver was not there. After a few phone calls, we found each other. It was a quiet and uneventful ride. We have come to rely on the efficient and prompt service we have received from Twelve Transfers. We highly recommend this company. It is nice having a picture of the car and driver who would be taking us from London to Southampton. Karim was waiting for us when we left our hotel. The car was a Jaguar and was most comfortable. Karim was a very skillful driver getting us out of London in no time and on the motorway to Southampton. It was an uneventful trip. We through enjoyed our conversations with Karim on various topics. He was a very nice young man.

I regularly use this taxi firm to get cabs to and from greenhithe train station. This is a very…read morereliable taxi firm. I can always get through on their phone line and the waits are never very long for taxis. The drivers I have had for the past year have always been very friendly and I have always felt very safe in their cars. I wouldn't hesitate in using them late at night or being in the car on my own. The cars are always clean and presentable. I have never ordered a car and the car not already been there waiting for me.

These guys are the BEST! We were coming into Gatwick late at night from an international flight…read more(Morocco). You never know how long delays will be, or how long customs will take. Our driver was there with a smile and a sign with our name on it. What a welcome sight after 12 hours of travel time! Our driver was so friendly. He told jokes most of the way to our Heathrow connection, and kept us very amused. He also had the car stocked with waters & CANDY! Kids thought he was the best driver ever. The company was professional. I arranged everything over the internet, pre-paid the fare and it all went as planned. No complaints. We haven't always had good luck with transportation companies, seems like they're never where they should be. This place is fantastic - highly recommend.

Excellent service! New, clean Merc and friendly driver! Have been met at Heathrow to drive to…read moreWimbledon and back the same day; £160 for the return trip. Can highly recommend this professional service!

"Because of the pandemic," you can no longer reach a human at Tristar but must book online. Virgin…read morealso used this to eliminate the spa in the Upper Class Lounge. I didn't realize the Virgin website to book Tristar used military time and booked a 1:45 pickup from hotel for a 6:20 p.m. flight from Heathrow Upper Class on July 30. Tristar arrived at 1:45 AM!! Did it not occur to them (they had the flight information) that most people would not want to spend 15 hours in the middle of the night at Heathrow when Duty Free is closed as well as the Upper Class Lounge? Tristar charged me in full to wait 5 minutes until hotel told them to scram, then charged in full again to come back at 1:45 p.m. No accommodation made for a longtime customer used to booking in person and not used to military time. Even a driverless car would have known something was up with a 1:45 a.m. pickup. Will book a comfortable black cab in the future. Too bad about all the takeaways at Virgin.

What do you do when you have to get to the airport before the public transport kicks in? If you're…read morelike me, you probably booked your flight without even considering getting there at that ridiculous hour, then suddenly found yourself in a bit of a pickle. You see, (at the time of writing) the first Heathrow Express train from Paddington to Heathrow is at 5:10am, if you have one of the first international flights out of Heathrow, that doesn't leave much time to play with, plus you have the hassle of getting to Paddington to start with. With all this in mind, I asked around my more jet-set friends and was recommended Tristar cars. This is no minicab service (which start at about £35), but a chauffeur-driven service that is used by many of the top airlines. Including all taxes, I was quoted about £70 for a 4:30am pick-up in Bloomsbury. This is more than a black cab is likely to cost at that time, but this is more than just a black cab. I booked over the telephone and they were very professional and helpful. I received a confirmation email, so ticked it off my list and started thinking about beaches and flip-flops. On the morning of my trip I received a text message a few minutes before the arranged time of my booking informing me that the driver was here. As soon as I emerged from my door he was out the car assisting me with my luggage. The car was a brand new Volvo (you can pay more for better cars, such as Mercedes S-Class), immaculate inside and out and set up for optimum legroom and comfort. The driver was very polite and was just the right level of professional whilst not being too formal. When we got to Heathrow he patiently waited at the drop-off area for a good spot to become available and helped me with my luggage, wished me well and I was on my way, pretty much as happy and relaxed as you can be arriving at Heathrow at that hour. All in all, I'd say that while it's not cheap, the service is faultless so I still think represents good value vs other alternatives. If I were travelling with a group of people, then it would be my first choice every time and is also a no-brainer if your company is picking up the tab. My only slight grumble is that credit card payments have a 3% charge, but if you use the regularly then you won't need to worry about this as you can arrange an account with them. I'll certainly be using them again, not just in London either, they seem to have most major cities covered worldwide by their network.

Rooms were clean, cosy and quiet, staff smiling and helpful, offered spare towels etc on arrival,…read moreand even allowed to check in half an hour early as the room was ready, my only gripe is the room was like an oven in the middle of the night, not the hotels fault cos windows were open but still :/ and for the people who say the rooms are noisy, you don't hear the trains or traffic unless the windows are open :)