I can't say enough good things about Bella Marble. They helped us with our design choices across…read moremultiple locations AND installed within 24 hours of templating the counters! It looks amazing.

I would give Bella Marble and Granite 10 stars if Yelp would allow it. After some delayed…read moremaintenance around the house, we've been doing a lot of work lately and Bella was a standout of all the tradespeople we've hired. They revitalized and sealed my kitchen granite countertops, as well as a honed-marble bath vanity top. Both are about 15 years old and were looking dull and a little mottled in a few spots. After one company quoted me 5x what Bella charged -- this is NOT an exaggeration -- I called Bella on the strong recommendation of a friend. They actually answered the call, came the next business day to provide an estimate, and returned the next day to do the work. They are professional, talented, exceptionally good at communication, fast and fair & honest. What's not to like? So glad I found Bella!

The team at SMB did an amazing job with our kitchen counter top. They were easy to work with, gave…read moreterrific advice about both the selection and sizing, and did the job in the time-frame promised (something I no longer take for granted). The on-site team was professional and did a perfect job with the installation. Our kitchen looks amazing - thank you!

This business is such a joke and the owner the most irresponsible person I have ever met!!!!!…read more I would take away all the stars....however there is no way to do it! I ordered a small piece of granite and I was asked to pay $40 deposit. I had no problem with this fact and my credit card was charged right away. I was promised that my order will be ready in few days. About a week later I called the store several times, left messages however the owner never called back! He also removed the general welcoming message on his phone. I am not sure what his plans or intentions were but I am happy I paid by credit card not cash and I was able to dispute it with the credit card company and I got my money back!

They quickly scheduled an appointment to remove a piece of granite from the back of the stove…read more Professional and fast service.

Love them all, great people and great work ! Stop looking just go with them , thank me…read moreLater

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

We bought our first condo in May. We started planning building this island in June. Several…read morecontractors and arguments with contractors later, I was going down my list of anyone I could find. Igor was responsive and came in to take a look at the job that needed to be done. One explanation later, he said "Ok, I'll text you with a quote shortly." I kept a short list of other contractors as I thought that just like every other contractor (10+), he'd say he didn't want to deal with the slope in our 1800's house or that he couldn't find the granite to match, or that he wouldn't be available until December. Yet, no. Igor quoted us a reasonable amount and came down just a bit when we negotiated. Huge plus for the follow through. He said he'd show up today and he did. Another plus. He said he'd do it in a day. I didn't believe him. Yet, look at our beautiful island that matches the rest of the kitchen. The best part is that I had to explain what I wanted once and he knew what to do. Every other contractor had me explain several times. One even said that doesn't make sense. Why? I left him to work and was worried that when I wasn't watching he'd do something wrong, based on my experience. Yet again he did a great a job without anyone having to look over his shoulder.

I just bought my first house. It's close to Boston, meaning I compromised by having one bathroom…read more Unfortunately, my bathroom required a hazmat suit to enter and use. My wife and I closed extremely quickly on the property as part of our agreement to get the house at the price we wanted which gave us no time to plan a bathroom remodel. I met with 6 contractors, all but one was prohibitively expensive. the least expensive contractor came to see my bathroom and was impatient on the verge of being rude. He told me flat out he wasn't going to draft a bid because it was a waste of his time if I didn't choose him. How would he act during the project? I was considering doing the project myself somehow while working my full time job and maybe renting a port a potty and building an outdoor shower, since the house only has one bathroom. Luckily I got in contact with Igor from IM Solutions Group through a friend and gave it one more shot to see if I could find an affordable contractor that I could work with. Igor's bid was extremely competitive, he was easy to talk to, completely understanding of what we needed and the time frame involved. We went with him. The project wasn't completely smooth, there were probably 4 or 5 layers of old bathroom that had to be removed, the iron drain for the toilet was on the verge of crumbling and the sub floor was rotted due to a leak from the toilet. I think the previous owners never removed or fixed anything before adding another layer as a "remodel." My wife and I chose the tiles, vanity, tub etc. for the bathroom but I almost wish I hired Igor to design my bathroom instead. I don't know if he does design services but he has a great eye for design and made several recommendations for features and products that we used and love, like our beautiful glass shower door. Igor put everything together in 2 weeks. He stayed extremely late one night to get the project done so we could avoid using Dunkins bathrooms when our move in date arrived. He would have finished on time if WE didn't make changes during the project. It's clear that Igor has an amazing attention to detail, vast knowledge, strong work ethic and ALSO has great customer service skills. I will absolutely use him for my next project.

We hired Canty Brothers to build an addition to our home and renovate our kitchen. Canty was one…read moreof four contractors we interviewed and bid the project out with; while their cost estimate was somewhere in the middle of those that we received, we found their estimate to be the most comprehensive and inclusive, making us more confident in their real cost. While cost was important, we ultimately selected John and Canty Brothers Construction because we felt most comfortable with his communication style - something which you cannot underestimate the value of when undertaking a project such as ours. There was never a point during the six month project when we felt as though we were either being taken advantage of or had made a mistake in contractor selection. We were also quite impressed with and trusted his opinion on building methods and materials, product knowledge, and clear desire to provide a quality product and ensure customer satisfaction. We chose to live in our home during the renovation, which can be a very high-stress situation. While it was not entirely stress-free, Canty Brothers did their best to ensure we were as comfortable as possible the entire time. Both my husband and I work full-time, but were fully involved in the project, receiving updates before we departed for the day as well as when we came home. They communicated with us via email and phone throughout the day if something came up, and were sure to involve us in important decisions right down to those that were a bit more mundane at our request. Our home and grounds were kept as neat as possible during the project, and they made an effort to clean those areas which we were still living in at the end of each work day. We were very pleased with the entire Canty Brothers team, as well as the subcontractors they work with. All were professional, cordial and performed great work. If and when there were issues, John and his team were extremely responsive and quick to resolve them. It is clear that they take great pride in the work that they do and in ensuring that their customers are happy with the end result. We are thrilled with the outcome of our addition/renovation and would not hesitate to recommend Canty Brothers Construction to friends, family, and neighbors, or to use them again for future projects.

Mr. Canty is upset because after a year of being abused by Canty Construction, I have chosen to…read morehire a lawyer and seek legal retribution. My husband and I made the mistake of not holding money back from Canty Construction. It was the height of the pandemic and companies were panicking. I mistakenly felt that if we showed good faith in this company, they would reciprocate. I was wrong. They took our money, and failed to complete the work. I have maintained the documentation showing how they ignored our requests, locked us out of our project as punishment when we asked questions, and failed to complete work in a timely fashion. Yelp is not the place to argue my case, however. We'll do that in court. A year later we are still patiently waiting for contractual and warranty items to be completed. I ask for a timeline and only get vague replies. They have come back and fixed minor repairs, but more significant work is pushed back or refused, such as roof repair, and gutter installation, and even a plumbing repair. We paid 653,000 dollars. We are disappointed with the lack of clear communication, organization, and follow through. Because we paid in full, they are not rushing to complete poor and incomplete work.

Overpriced..over aggressive..so many fake and false 5 star reviews ... I went with another company…read moreand I was so happy

I am rarely inclined to post a review on a business as not many businesses impress me. I have to…read moresay I am incredibly impressed with this company. From Leo the owner meeting with us after business hours to accommodate our schedule which set a great first impression. I worked with Rich whom I think it as the project manager there and I have to say, Rich hands down is the best project manager I have ever worked with. He was incredibly patient with me and helped me select the quartz countertops I wanted. He showed me a variety and I was not sold on most of them. He even did his own research using Pinterest pictures of what I wanted until he found the slab I've been dreaming of! Rich kept me informed along the way, texted/called back within minutes if I had a question. I changed my mind on the quartz slab 3 different times and he was incredibly patient. If you're thinking of renovating your kitchen, this is hands down the company you want to work with. What a dream team! The guys who installed the slab were great, and really took their time in installing the countertops, and cleaned them beautifully before they left and did not leave an ounce of trash behind. So grateful for Leo and Rich and I wish them continued success!

I had Granite Bros replace my existing countertops with granite approximately six years ago. Since…read morethen I refurbished an old set of cabinets and base drawers and needed to replace that countertop with matching granite. Luis responded immediately and within one week installed the countertop and even decided to put a piece on my trash/ recycling cabinet which was a wonderful surprise! The work this company does is top notch and their prices can't be beat. I have never dealt with a company that focuses as much as they do on customer satisfaction. The countertops are absolutely beautiful and I couldn't be happier with the service I received. Thank you Luis for your excellent customer service!

Julio and mustard-not spelling correctly and I apologize; they arrived on time. I originally…read morerequested a cut only, as I was told it needed one cut. But when Luis sent over the estimate, he included this; "We will make sure it fits before we leave." Smart man. And guess what, Luis was right. The wood on the cabinet underneath was not allowing the cook top to fit and it too needed to be cut. The men picked up the cook top a few times in order to try to see if it fits. Very personable, kind men. The only thing I didn't like was the dust but when you have to cut granite inside a house, it can't be avoided, unless they tape up plastic. But, you still get dust. The estimate was 275-475 and it completed the work for 325 cash. We are very happy with this company and would recommend them.