1. Canty Bros Construction

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Marlborough, MA

Canty Bros Construction

4.0 (8 reviews)
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Detached garage construction

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Design Center West - Master Bathroom

Design Center West

(15 reviews)

$$

I hired Robin to help update/remodel two bathroom and bedrooms in my townhouse. She was great to…read morework with and I am very happy with all aspects of the process. She helped me come up with a design that matched my style and vision for the space. The materials I bought from her were all high quality and delivered without any issues. She also communicated frequently with my contractor which was a huge help given my busy schedule. Her experience and knowledge working on or with construction projects was a huge asset to making my project successful and low stress. Robin is very helpful, listens, provides great ideas and was instrumental in facilitating all aspects of my project. Robin is an energetic, passionate and great customer advocate who truly cares about her customer's success and satisfaction. My best advice is to go meet her, discuss your ideas and decide for yourself. The design/construction business can be sketchy (based on a past experience). Robin and the Design Center West team are open, honest and patient.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

IM Solutions Group

IM Solutions Group

(2 reviews)

We bought our first condo in May. We started planning building this island in June. Several…read morecontractors and arguments with contractors later, I was going down my list of anyone I could find. Igor was responsive and came in to take a look at the job that needed to be done. One explanation later, he said "Ok, I'll text you with a quote shortly." I kept a short list of other contractors as I thought that just like every other contractor (10+), he'd say he didn't want to deal with the slope in our 1800's house or that he couldn't find the granite to match, or that he wouldn't be available until December. Yet, no. Igor quoted us a reasonable amount and came down just a bit when we negotiated. Huge plus for the follow through. He said he'd show up today and he did. Another plus. He said he'd do it in a day. I didn't believe him. Yet, look at our beautiful island that matches the rest of the kitchen. The best part is that I had to explain what I wanted once and he knew what to do. Every other contractor had me explain several times. One even said that doesn't make sense. Why? I left him to work and was worried that when I wasn't watching he'd do something wrong, based on my experience. Yet again he did a great a job without anyone having to look over his shoulder.

I just bought my first house. It's close to Boston, meaning I compromised by having one bathroom…read more Unfortunately, my bathroom required a hazmat suit to enter and use. My wife and I closed extremely quickly on the property as part of our agreement to get the house at the price we wanted which gave us no time to plan a bathroom remodel. I met with 6 contractors, all but one was prohibitively expensive. the least expensive contractor came to see my bathroom and was impatient on the verge of being rude. He told me flat out he wasn't going to draft a bid because it was a waste of his time if I didn't choose him. How would he act during the project? I was considering doing the project myself somehow while working my full time job and maybe renting a port a potty and building an outdoor shower, since the house only has one bathroom. Luckily I got in contact with Igor from IM Solutions Group through a friend and gave it one more shot to see if I could find an affordable contractor that I could work with. Igor's bid was extremely competitive, he was easy to talk to, completely understanding of what we needed and the time frame involved. We went with him. The project wasn't completely smooth, there were probably 4 or 5 layers of old bathroom that had to be removed, the iron drain for the toilet was on the verge of crumbling and the sub floor was rotted due to a leak from the toilet. I think the previous owners never removed or fixed anything before adding another layer as a "remodel." My wife and I chose the tiles, vanity, tub etc. for the bathroom but I almost wish I hired Igor to design my bathroom instead. I don't know if he does design services but he has a great eye for design and made several recommendations for features and products that we used and love, like our beautiful glass shower door. Igor put everything together in 2 weeks. He stayed extremely late one night to get the project done so we could avoid using Dunkins bathrooms when our move in date arrived. He would have finished on time if WE didn't make changes during the project. It's clear that Igor has an amazing attention to detail, vast knowledge, strong work ethic and ALSO has great customer service skills. I will absolutely use him for my next project.

Express Marble and Granite - Perfect

Express Marble and Granite

(13 reviews)

Highly recommended !!!! Fair price for small repair . Livia…read morewas super nice to help us booked our next day appointment! The work team came on time , they fixed all the chips on our quartz countertop including those chips we didn't noticed !! We are so pleased with how professional they were!! everything fixed within 30mins and dried in 15 mins , they clean up after too !!! Now, We are ready to use the countertop right away ! Awesome !!!!! Thanks to Livia, the owner & your work team!

This company installed granite countertops in my newly remodeled kitchen seven years ago. While the…read moreoverall work was acceptable, the seams between the granite pieces were not properly sealed. Unfortunately, I didn't realize this at the time and ended up spending thousands of dollars repainting my cabinets, only to recently learn from another contractor that water had been seeping through the faulty seam all along, causing additional damage. When I contacted the company, they asked for $300 to reseal it, which feels unreasonable given that this appears to be an installation issue. I even offered to wait until they were working in the area, since it's a quick fix, but they were not willing to accommodate. I would recommend looking for a company that stands behind its work and provides better long-term support. Also, if possible, avoid placing seams near the sink--what seems like a minor detail can lead to significant damage over time.

Canty Bros Construction - contractors - Updated October 2026

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