These guys did a great job on my car. Just bought a used Mazda, and it had a strong smoke smell…read morefrom the previous owner. They scrubbed and deodorized the interior of the car. Used an ozone machine and it worked great. Even offered to come back if the smell remained. Then they tackled the outside, and it looked fantastic. Great to work with and very responsive. Definitely recommend.

We've got our vehicles inspected here and some minor repairs done. They're nice and knowledgeable…read more Even walked my husband through how to something on our own.

The Nichols Bros are a couple of dishonest auto mechanics in town to whom a lot of people entrust…read moretheir cars. They did a job for me a little over a year ago, and because they did it wrong, I just had to pay $800 to have part of it redone the right way by someone else. The job they were supposed to do was the head gasket and at the same time, change the timing belt, for which they charged me $1300. So, just about a week ago, I heard a tapping in my engine. I brought it to someone else because these knuckleheads had been messing up with other things (*more about that later), and I just didn't trust them anymore. It turned out that the tapping was the timing belt they put in... it was ripped. I'm just fortunate that I heard the tapping because, had I not, it could have torn completely, which would have damaged my engine. I called and told one of the brothers what happened, and he offered to replace the belt, but said that I would have to pay him for the labor!! #1 why should I have to pay for labor for him to replace a belt that he messed up on in the first place?!, #2 who would even trust him to do the job right, when he didn't do it right the first time. AND #3 why would I trust them to not do harm to my car for revenge at having to redo the job. As for the other things they messed up on: 1: Last year, I heard a rattle under my car... it took 4 visits to get it fixed, and the only reason it was fixed was because I, figured it out!!! The first time I brought it in to them, they drove it, put it up on the lift, and said there was nothing wrong, so I left. The second time, they tightened up something, and charged me $30. The 3rd time they said, it's your sway bar, and charged me $70. Finally, the 4th time I came in for that rattle, I said, "I think it's a heat shield", which it turned out to be, and finally, it was fixed!! I was the one who had to figure it out for them to fix it. 2: Another time, my car was jumping while driving in stop and go traffic. They took it for a drive, they said they thought it was my transmission. I asked them if they if maybe it needed a tune up, and asked them check the spark plugs and the air filters. One of the brothers checked all that, and said the spark plugs were fine, that they had been changed when they did the head gasket. He said the filter was also fine, and charged me $78 for that. The car continued to jump when driving in stop and go traffic. They said it was what happens when the transmission is going. I got all anxious because I knew it would cost a lot for that. HOWEVER, not trusting these "brothers" anymore, I decided to bring it to another guy for another opinion. He checked the spark plugs and said that they were the original spark plugs, that they had never been changed, and that the filter was badly blocked up. I had him change everything, and VOILA, the jumping stopped!!! Just think, if I hadn't gone for another opinion, and listened to them, I'd have had to pay thousands for just a rebuilt transmission!! I went back and told one of the "brothers" and they just shrugged it off. That might have been the end of my dealings with them, but for the timing belt!! Fast forward, I had the other guy do the job fixing the timing belt, and according to him, there were many things that weren't done that should have been done, which could have contributed to the belt ripping. After the work was done, I went back to the "brothers" and showed them the bad parts, and told them what the other mechanic said. I wasn't about to accept just a "shrug" for this. I asked them to reimburse me for some of the cost for fixing things, and they outright refused. I got nowhere in my attempts to get some reimbursement for their bad work. We got into a heated exchange, and they threatened to call the police, so I left and as I did, I told them that I would inform everyone I know about the bad business they conduct. So, now, I'm stuck with an $800 bill, and just want to warn others, you take risks with your automobile and your finances if you go to them. There were other ways in which they messed up, but this is already lengthy, so I'll end it here.

My family became stranded 500 miles from home when the CV joint went bad in our Kia. Tony and the…read morecrew at Motor Mile did an outstanding job helping us get back on the road. They not only had the part in stock but also managed to get us back on the road home by noon that day! The quality of service we received that day was by far the best I've ever had at any car dealership. I sorely wish we had a shop like this in our area. Sadly this level of care and attention has all but disappeared these days. Thank you Motor Mile for being one of those rare gems that still cares about their customers. And thank you so much for helping our family in our time of need.

Bought a used car on Saturday. Andy Millirons at Kia was wonderful. The place is huge! After asking…read moreus some questions about what we liked in a car and wanted to spend he found the perfect vehicle for us. Andy went above and beyond when we failed to get one of my 6 year olds treasures out of the door of our trade in, he retrieved and held it for us until we could get back. There turned out to be an issue with the used car we bought that surfaced right away and they repaired it even though they had no contractural obligation to do so. Stacey in the service dept was a dream to work with. We will be back next time we need a car because they earned our loyalty.

Great service from professionals! We needed a tow for our 28' straight truck and new fuel lines -…read moreall done within 24 hours - excellent job! Lori Krumpols Owner Preferred Movers of TN Wheaton World Wide Moving

Amazing service friendly people adorable prices would definitely use again in the event I need…read moreanything towed 10/10 will recommend them all the time

Excellent and friendly service. Very knowledgeable and very reasonable. I have been going to them…read morefor years.

I can't comment on his abilities, nor do I think he's too interested in building a customer base…read more If you're a Trumper then your ok, but not a follower of the OJ, then you will probably be shown the door with a few "F" bombs thrown in. The owner has a rigid and explosive demeanor. Best to stay away.

Sonny knows his tires. Best price, solid install. No credit cards. His politics are whatever…read morethey may be, but he does the same work for all types of people politely and professionally. I trust my family to his work for years without a problem.

On Wednesday, August 31st, my wife and I were headed off to the Easyriders Rodeo in Chillicothe…read moreOhio when our truck (pulling a trailer with a golf cart on it) broke down on the interstate. We called our insurance company and asked about roadside service. They said they'd get a tow truck to us. Well, we waited on the side of the road for 5 1/2 hours before they showed up. But that's a different review. But I wanted to set the stage regarding our urgency to get moving again. The trip should have taken us 6-7 hours. So finally, after the tow arrived we were on our way. They pulled us up in front of an establishment and we went inside to see about repairs and time. We were told it would be Monday (the day the rodeo ends) before they could look at it. Oh, the deflated hearts were terrible. Then someone showed up in the parking lot and we were sharing our story with them. They said, well, we're pretty slammed too, but let's get it down to our shop and we'll take a look. These men were from Straight Arrow Transmission just down the way on the other side of the parking area. They even got their own vehicle to pull the now disconnected trailer and golfl cart there too. After some diagnostic work, they suspected the coil was bad. Odd, because I'd replaced it a few months earlier. But, as it turns out they actually had a same model donor vehicle right there. So they pulled the coil from that vehicle and put it in mine to test. Sure enough, it fired right up. Then they contacted their vendor and had them deliver a brand new coil. When it arrived, they installed it and checked the truck out. All was great! Total time onsite was just under an hour. You don't often find folks who will stop what they're doing to help a traveler. But these folks did. They did it fast, they did it right and with laughs and smiles. This is the kind of stuff you look for when needing professional mechanical help. Great job guys! Sorry it took me so long to get this review.