First a big thank you to Lovelace case management for getting me in here. I am 66 AND worked in…read morehealthcare admin last position as a division CFO for a company called Continental Rehab Systems which merged with Healthsouth. I am probably one of the most sympathetic people to the difficulties of the industry. After a broken femur in my hip I was transferred from Lovelace to Advanced. First note was started by Physical Therapists. And is a beautiful facility which is saying a lot because in my last job we opened 3 new facilities in different western states. So I have seen new facilities and have also seen SNF's aka skilled nursing facilities. There is a reason Ron Bell the "attorney" always talks about them The staff is really good specially the therapists, OT's and PT's. Kind knowledgeable and they listen. The nursing staff is mostly good and especially the day nurses. As with ANY hospital the doc may have one opinion, the nurses another, the therapists another and the PA's and NP's another. This is called healthcare and it is just getting worse with all the government issues. I pray they are not too adversely affected by the inevitable government cuts. Also you HAVE to advocate for yourself and your loved ones if it is them who are here. Believe it or not docs and clinical staff are human. And unless YOU (like me) are the patient you truly have no idea what the patient is feeling and going through. I have been very verbal about my concerns and there have been issues but the staff listened. Did they always agree, no. Were we able to come to mutually acceptable conclusions, pretty much every situation. If you sit back and bitch quietly it only affects your mental health. And note I have a mother in law who does this at the facility she is at in CA. If you don't like the current healthcare situation (don't even get me started on Optum) read, talk to your NM reps, read about what is going on with the government and best go into the industry. Albuquerque is woefully understaffed. At every facility. Compared to when I was in healthcare the demands and hours are much crazier. So unless you speak up don't complain. I am still at facility and am very happy to be here. Will update post discharge.

My grandmother was recovering from broken ribs and needed assistance getting out of bed to…read morebathroom. They left her for 2 hours on two separate occasions. She made a mess of her self. Also they didn't give her pain medications for 8 hours when she needed it. I worked here as an LPN 12 years ago. I wouldn't recommend. I was very disappointed when I worked there at their patient safety standards. And now I'm even more so. The facility looks very nice and home-y. But I remember the med carts always missing the medications some patients needed. And techs I worked with were not great at that time. Patients had a lot of neglect. They need more techs or nurses there. Too cheap to hire more? As an RN of 14 years with an advanced practice degree I am extremely extremely dissatisfied with the company's inability to prioritize patient safety.

Called the Menaul location at 7:30pm today 12/26 to verify if they were still open, what time and…read moreif they accepted Medicare. We were informed that they were open until 8pm and did accept Medicare. We arrived at 740. Once we arrived, we were informed by their front desk they stopped talking walk ins at 12pm that day. They stated they were informed by their manager to no longer take walk ins. This should've been communicated when we called 10 minutes earlier. This clinic is living up to their 1.5 star rating. Would recommend more transparency via clinics name, receptionist and the website if you're no longer providing urgent care services for walk ins at certain times.

Came in with my mom at 7:40 pm after calling to verify if they could see my mom prior mentioned…read morethey closed at 8 if we can make it before then. Which we did. Arrived and the front desk then told me they quit seeing walk-ins at noon today. Looked on website immediately after being told this and it said walk in welcome. Obviously their management needs to communicate better. To refuse care on someone who is so sick when you arrive and be told this is in humane !!

I moved here five years ago and signed up with Optum. During that time I've lost four doctors…read morebecause they decided to leave Optum. Now a PA took over my last doctor's appointments and I made an appointment with him over a month and a half ago. I received a phone call this morning cancelling that appointment and the earliest I can get another appointment is in 8 weeks.

Unable to refill a prescription requested almost 4 weeks ago. Not the first time. FNP I saw had a…read morecannabis agenda which he brought up soon after we met on my new patient visit. He also told me that my Vitamin D level was low because of the altitude in Albuquerque. We are above 5000 ft! Incompetent, uncaring and lazy.

Great place to see my PCP! No need to go to the hospital and easily accessable. Easy parking, with…read morelittle walking. The staff there are awesome, friendly & caring! Highly recommend this clinic for your medical care!!!

Have been a patient of Dr CHARITY BISHOP for over two years. She frequently changes appointment…read moretimes. She is not a reliable person and I found her impersonal care to actually be dangerous to my health and well being. She should have her license removed and prevented from treating any patients.

Went for my annual mammogram. It's the one thing I never let lapse. It's so important and…read morepreventative. The care they provide is wonderful. Staff is helpful and informative. The area is beautiful, clean and comfortable. I'm in and out in less than 30 minutes. Don't put it off if you're at the age for annual checks.

April Rivera PA is untrustworthy. She will disagree with an MD neurologist that diagnosed me with a…read moreTIA and say it was a migraine and call me a liar. As a healthcare worker for 30+ years, I found this quite offensive. She never made eye contact and typed on her computer the entire short visit. AI is not how patients should be diagnosed if you have critical thinking skills.

I was referred to Dr Scott Walker by 2 different close friends. He's outstanding, I highly…read morerecommend!

I began seeing Dr. Scott Walker, DC, NP-C in 2015…read more Since he holds licenses as both a chiropractor and a certified nurse practitioner he has a vast array of skills and knowledge to offer his patients. His approach combines the best of holistic, natural medicine with cutting edge allopathic, conventional medicine. He is patient focused, compassionate, and open-minded. He is incredibly thorough and finds solutions that that work for the individual. All of that, and: He is timely--I've never waited more than 5 minutes past my appointment time. His office has good access from I-25 with plenty of parking. His staff, Mariah, on the admin side and Erica, his new CNA, are consistently pleasant and patient oriented, as well. I highly recommend Dr. Scott Walker for primary care, as well as specialty care in the areas of natural health and age/hormonal management.

WE have had good and not so good experiences with UNM Sandoval Medical Center. We had to go to the…read moreER on two prior occasions and were helped right away. The doctors and nurses were truly outstanding. However, this week we took our neighbor to the ER for broken toes and a broken foot. We had to wait 7 or 8 hours to get care because they were short staffed. More people are using this center and they need to make sure that they have the staff to care for them.

I'm really impressed with UNM Sandoval Regional Medical Center! I had been going to the main UNM…read moreHospital since relocating to ABQ, and by chance, only got to visit UNM Sandoval Regional Medical Center via my previous visit (since they happened to have a specialist at earliest timeline). The space is large, new and simply clean and in order. Staff seemed more people-oriented and it felt less hustle and bustle like it was at the main UNM Hospital. What I appreciated the most was....they had top notch staff! I went to visit a Urogynocologist specialist and...the specialist took the time to talk to me without rush. Very very good bedside manner...and even proactively helped me with some issues that I didn't even know I had! I also saw that my ENT surgeon and endocrinologist also moved from UNM Hospital to this center. They are top notch, quality staff! This really made me think that moving to live in Rio Rancho / Bernanillo is a real possiblity for me (never thought about it in the past as I have always thought to best live near UNM Hospital itself). The only thing is..just like any NM healthcare places, the waitlist seemed a little long. But once you are an established patient with them, the quality of service and follow up from staff is simply top notch and I'm very happy with my experiences there!

They listen and help you in the way that works best for you. Not a normal doctor that just gives…read moreyou a pill to mask the symptoms. They look for what's causing the symptoms. Highly recommend!

Staff changes a lot. Most are strangely unfriendly. There have been several visits where things…read morefelt sort of off, just unfriendly, and uncomfortable, but nothing really concrete. Its enough so that I sort of tense up any time before I have to go in. This time I needed blood drawn. I have slight needle anxiety, I always let the phlebotomist know, and its never been a problem. This time the staff acted like I was a serious pain in the ass for notifying them. I was embarrassed and apologizing right and left, but the antagonistic attitude of the staff wound my anxiety up so high I had to leave without getting blood drawn. I figure enough is enough. I will say that, so far, it seems like all you have to do cancel a membership is call and tell them you want to quit. So that's sort of a plus, I guess...

Friendly helpful staff all of them and they make me feel comfortable every time I go I'm glad I…read morecame here

From the owner: Accident and Injury Clinic of Albuquerque provides emergency care to the Albuquerque, NM area.read more

So I changed my employer last year and had been postponing the need to switch my employer's…read morehealthcare insurance until the inevitable. You see, healthcare is such a stressful area to navigate in the US, so I did all I could until I had to make a chance to my new employers healthcare. One of the things that changed was..my oh-so- lovely Blue Cross Blue Shield forced me to find a cheaper place to get my routine medical procedures done..and that was when I randomly picked Coram out of all the 4 possible choices of places I could pick from. So, honestly, I was a little anxious about the quality of the care, procedure and ease of scheduling (since we all know how bad the state of healthcare sadly is in NM). Well, turned out...I loved having Coram as my new healthcare procedure provider. They were fast, clear and super communicative with me on the processes. I was slightly worried about the delay in getting things scheduled..but Coram pulled everything through from getting all the paperwork and insurance authorization done..to actually scheduling and performing the procedure for me all within just 2 weeks timeframe! So amazing! All the staff I interacted with from my case officer to my pharmacist and a nurse..they were all so kind, friendly and wonderful. I was actually amazed this good quality of care was actually still out there available in ABQ. The place is small but very caring and has all the things one needs. My actual procedures were actually completed quicker than the usual time that it would take at a major hospital because there were less hoops to jump through...and it was pretty much a 1:1 procedures/lovely chats with such a caring nurse Deloris throughout my appointment time there! I definitely would choose to continue getting specialized procedures and care done at Coram again. P.S. they are a CVS subsidiary company, so another bonus is potentially their reach and network of care to potentially continue your care if you ever move out of state.

I am receiving my TPN infusion via Coram and I love the staff there! It is hella confusing to get…read moreeverything coordinated between doctors, labs, etc to get things set up but Coram has stayed with me every step of the way. Most importantly, Brian and Brenda made me feel as if my care and treatment was as important to them as it is to me and my family! It is so refreshing to have healthcare staff that actually is on top of guiding me through this without me having to constantly harass them about getting stuff done. Brian even gave me his cell number and told me to text day or night if I needed help. He's probably already regretting that but we have made an efficient team! For once, I feel like I'm in good hands. And for someone who is extremely medically fragile in the middle of a pandemic, that means everything!