Green Valley Storage is awesome...the owners are so nice...quick to answer questions and very…read moreaccommodating around my schedule. The climate control is what immediately drew me in, and when I went to see the units, they were spotless ....immediately signed up. The location is very convenient with easy in and out..I highly recommend Green Valley storage!

We needed storage for my elderly mother, who moved out of Creamery Brook Assisted Living. Green…read moreValley Storage is right down the driveway. We contacted the owners, and they met us there in 10 minutes. They showed us the available storage units, and we rented two units right then and there. The Storage is brand new, climate-controlled, and as clean as a whistle. When it came time for the move, they gave us use of their moving trailer. They met us at 8 am at Creamery Brook. We loaded it up in two hours, and then they drove it down to the storage facility. All at no additional charge. These are fantastic people and provide wonderful storage units. We can not recommend them highly enough. We rate them 5 Stars for good reason.

Rate 0, just moved to the area and rented a unit from them over a week ago it's supposed to be 24/7…read moreaccess they had me make a gate code I've tried using it to get stuff from my storage and it's never worked pretty disappointed I paid $115 for them to keep my stuff locked up from me.

From the owner: Smartpack Storage provides storage services to the South Windham, CT Area.read more

Do not go with the cheapest quote. That's the lesson I learned…read more My move did not go as expected. I made it clear that I had a lot of large, heavy furniture and I also told them the sizes of the two storage units that I wanted emptied and brought to my new house. I specifically asked if it would all fit and if they would make multiple trips. I was quoted a price for six hours including tax. They did bring most of the large, heavy stuff but took NONE of the boxes. Now I am left to empty half of a 10x25 unit in MANY trips in my car. Not only that, but one of the movers spent a lot of time trying to get out a splinter (using tweezers that I offered) and using the bathroom and the other guy stood around waiting for him. This caused me to be charged for an extra hour. I'm grateful for what they did, but it wasn't as much as I was expecting. I'm older and on a limited budget so I went with the lower priced option because she said they would handle it, but they didn't and now my arthritic knees and back are paying for it.

We were looking for movers for a move from one town to the next. Carolyn was extremely helpful and…read moreresponded quickly. The move is next week but so far I would highly recommend her.

Water leaked into my 10x 10 unit from the roof- ruined solid oak heirloom furniture from my…read moremother's estate worth thousands. No apology, no recourse, no willingness to dispose of my ruined property. Representative even started insinuating that it somehow was my responsibility, huh?? ....though they were very happy to raise monthly fee by $40.00. Make sure you get insurance and take photos of your property.

From the owner: We are an indoor climate controlled storage facility located at 283 Main Street in New Hartford,…read moreConnecticut. We offer indoor, climate-controlled storage units ranging in size from 5'x5' up to 10'x25'. Our customers have 24/7 access to their units. In addition to self-storage, we also offer seasonal storage for everything from jet-skis, boats, boat trailers, cars, trucks, motorcycles, snowmobiles, tractors, fire trucks, golf carts, landscaping trailers, campers and 40' RV's! Seasonal storage is accessible by appointment only. We pride ourselves on exceptional customer service. Our client driven focus allows us to customize your storage experience. Storing your vehicle inside limits your vulnerability to vandalism, theft, and the harsh New England weather including exposure to sunlight and weather conditions such as rain, hail, wind, freezing rain, snow, etc.

DO NOT USE ROGOVIN MOVING AND STORAGE…read more This was, without exaggeration, one of the most unprofessional and disrespectful service experiences I've ever had. PICKUP: The movers arrived already frustrated and openly complained about having to move larger items- items that were absolutely disclosed ahead of time. They told me dispatch never informed them, which immediately put me in the middle of their internal failure. Because of this, they were completely unprepared to properly pack those pieces despite the fact that I paid Rogovin in advance to pack them. As a result, both items were significantly damaged. When I called dispatch to resolve it, instead of taking responsibility, they argued with me and blamed me for not packing the items myself... for a service I was literally paying them to perform. I was charged for packing that never happened. DROP OFF: It somehow got worse. Immediately, a mover disappeared into my bathroom and later came out apologizing, asking if I had spray. I later discovered he hadn't even flushed properly. I had to clean up after your employee in my own home. That alone is unbelievable. They also don't tell you that you're required to stand there and help them count every item during unload, or risk issues later. That burden is entirely put on you with zero warning. And then the most unacceptable part: They left with one of my major belongings still on the truck. Instead of immediately correcting their mistake professionally, I was told to meet them on the side of I-95 as if that's a normal or reasonable solution. I spent hours of my workday trying to track them down on a highway and never found them. When I called dispatch again, I was met with hostility and told I would need to go all the way back to Connecticut to retrieve my own item... after I had already moved to Maryland. Let that sink in. This company: * Damaged my belongings * Charged me for services they didn't perform * Left my home in a disgusting state * Lost one of my items * And then refused to take accountability or fix it in any reasonable way Until my missing item is returned to the address I paid to have it delivered to, this review will remain. Avoid this company at all costs.

Why can we give 0 stars to this horrible Moving company…read morebesides braking my stuff they lost some of it and offer $50 to repay it !!! Would not recommend it to anyone

Poor business practices and uses young and untrained labor to handle your valuables. Workers are…read moreexploited and expected to work what should be an illegal number of hours in a day. On my son's 2nd day of work, during his "training/orientation", he packed and loaded a house from 7a - 4:30p and then drove 2 hours to a house in NY to unload it! At 10 pm, they told him if he didn't help unpack then they wouldn't give a ride home AND that he couldn't leave because he needed an escort off the "base". He panicked and called us and we ended up getting the West Point police to escort him to the school exit. At 11:30p he got an Uber to Fishkill, NY where his dad picked him up and they got back to West Hartford at 2:00a. It was a horrible experience for him and makes me really question how they run their business. Also, they weren't even going to pay him for the 29 hours he worked over those 2 days! We finally badgered them enough that they paid him for 16 hours...so add what I have to think is wage theft to the list of questionable tactics. I would never recommend anyone work there or hire them to move ANYTHING!

Disrespectful workers and damaged multiple items without responsibility, disappeared after filed…read moreclaim, every time I call them says the one in charge my claim in not there and they will call me back but never did

Frank Diaz with Meyer is an absolute pleasure to work with. He is incredibly kind, hardworking, and…read moreprofessional. Everything was done quickly, efficiently, and with great care. Frank made the entire process seamless and stress-free--he's fast, reliable, and truly easy to do business with. I couldn't recommend him more highly!

Thank you to Troy and Tim for the BEST move ever. They moved us from Ct to NC and were amazing on…read moreboth ends. There was another packer in Ct that was also super professional. Linda was also amazing and handled all our concerns. Thank you William B Meyer and Bill H for your extremely professional handling of the move!! Best, Patti and John Sent from my iPhone