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    Stock Building Supply

    2.5 (2 reviews)
    Closed 7:00 am - 5:00 pm

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    Lowe's Home Improvement - Brand new lights in box -- can't be returned, why ?

    Lowe's Home Improvement

    (64 reviews)

    $$

    I went to Lowe's to get a few items for the house. I needed some plants, soil, and plants pots…read more They had a nice array of garden products to choose from. The prices were good and the staff was very helpful. I also like the fact that everything was easy to find.

    I recently purchased a $2,000 Polywood outdoor furniture set from Lowe's, and the overall…read moreexperience has been extremely frustrating from start to finish. At the time of purchase, I was told I would be contacted to schedule installation once the order was delivered. Instead, without any prior notice, a truck arrived and dropped a pallet in my driveway. After waiting without any follow-up, I had to reach out myself to arrange installation. When the installation was scheduled, an individual arrived in a personal vehicle with no identifying information. Upon arrival, he immediately stated he was not making much money on the job and asked for a tip. He partially assembled the furniture but stopped due to a broken couch component. He then left all boxes and furniture pieces scattered in my driveway and instructed me to contact Lowe's for resolution. I spent several days attempting to get assistance through customer service. Each time, I was told the issue was being worked on, only to follow up and find there was no record of the work order. This cycle repeated multiple times until I finally went into the store in person. Sandy at the store was helpful and able to coordinate a replacement couch through Polywood, which I appreciate. However, the delivery experience again fell short--the driver refused to bring the replacement box up the driveway and left it in my front yard. I am now still trying to: Have the original pallet removed from my property, and Get the furniture properly assembled. Unfortunately, every time I call the Holly Springs store, I am placed on hold until the call disconnects. I have been a loyal Lowe's customer for years, in part because of its North Carolina roots, but this experience has been so difficult that it has seriously impacted my willingness to continue shopping with Lowe's.

    NC Lumber & Supply - Triangle - 1x6 Rustic Shiplap

    NC Lumber & Supply - Triangle

    (1 review)

    OK if your 58 years old and handicapped I suggest you do not go here for any help to purchase…read moreanything. I called this location to check stock and price on some lumber. The guy who answered was very rude and said he would call me back. After an hour I called back and he did not pickup so I left a messages in case he lost my phone number etc. He called back a little while later and told me that he should not have called me back as he was to busy. ( Then why did you call me back ) and he was all stressed and rude and i could not get any of my questions answered so I said ok no problem have a nice day ! I decided to call the Wilmington location as I had dealt with them before and they were top notch guys and very friendly. I got the pricing I needed and stock that should be in the Wendell location I also asked if they take credit cards over the phone as I was sending someone out to pick up what we needed and the card was not in his name. They said no problem at all. So I sent out my friend who again is 58 years old . He has problems speaking due to a medical condition where he can barley catch his breathe ( not from smoking but from damage done to his windpipe from recent a hospital visit ). Also due to is medical conditions and age he sometimes has problems understanding some things and needs a bit of help at times to get through a conversation. So he arrived in Wendell and the guy was of course very rude again but my friend just decided to let it go. They did not have everything we needed so my friend went across the road to another company to see if they had what we needed for the project. When he called me he said that NC Lumber Supply the rude guy told him he cannot take credit cards over the phone ( even though I was told that they do )so I said go back and ask him is that they do not do that or is there system down etc. So while on the phone with my friend I hear the guy yelling at him and then I hear my friend yelling he just jumped out of his chair and is getting ready to attack me physically for asking about the credit cards. I said just get out of there not worth dealing with this guy anymore. So not only was he rude all day he almost physically attacked an old man with numerous medical issues that was just doing me a favor and trying to pick up some lumber for me in his old van. So how disappointed and shameful is this situation. I am shocked with how people act now days. My friend drove over an hour both ways to do me a favor and gets verbally and almost physically abused. The guy said to my friend that he wasted his time. He was their to make a purchase end of story ! he just need help to get the right items and this guy went off on him. So now we have a project with no lumber, a wasted day on a project with a serious a time constraint. I will never ever shop or recommend shopping there again with such a rude undisciplined individual who represents a supposedly professional company. So we wasted gas and wasted time and this person has the nerve to day his time was wasted because he was closed for two weeks. Its a shame that people like him even work with the public as he picks his days when he should be nice and helpful . I wish I can give this a lower rating then a one. Like a negative -5 So I think you should not shop where you disrespect older folks. I am a 66 year old man and I am getting tired how people like this disrespect older people. If he is not happy where he is working maybe he should get a job somewhere else. And to think he just came off being 2 weeks off and the store was closed during that time. Enough said

    From the owner: Our products are factory seconds that are sent from a mill in North Carolina. While our products…read moreare seconds, they have minimal imperfections at most. We are dedicated to providing you with quality lumber at an affordable price, and our dedication shows with our customer service. We pride our self on our customer service day in and day out, and we strive for repeat customers. Our mission is to uphold high ethical standards and be committed to our families, our customers, and our community. We look forward to building strong, lasting relationships with each of our customers.

    Stock Building Supply - buildingsupplies - Updated May 2026

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