I highly recommend this jeweler. They spent several hours with us during our process of choosing…read moreour wedding rings. We never felt pressured at any time. In the end we were thankful for their time and quality of the work of my wife's ring. She loved it.

I needed some money for bills and did not want to go to a pawn shop figuring that I would get an…read morehonest answer in an actual jewelry store. When the clerk asked me if I would take $200 for 2 Gold diamond necklaces, she seemed shocked that I said yes. (I knew better but needed the money. I had told her that I had some other jewelry and that I would be back. I did some research and realized that I had been taken. I had some other rings and necklaces, so I went back the next day. She did not seem happy to see me at all; in fact, she had feigned interest in something the day before but was just attempting to be nice. She rejected some of my pieces stating that they were not real then walked into the back area where someone let her know if the ones she selected were "acceptable". Again, an offer of about $200 for 2 vintage solid gold class rings. i asked her why. she looked at me and babbled on about clarity and such. I looked at her. said no and left. I went to another jewelry store with the rings and the rejected pieces and was offered $1200 for everything. I feel as if I have been robbed and am so tired of dishonesty just because they can get away with it. DO NOT GO TO THIS STORE THEY ARE NOT HONEST OR KIND, SHE MADE ME FEEL UNCOMFORTABLE LIKE I WAS BENEATH HER. I WILL PRAY FOR HER. This is the first review I have ever written like this. it is very uncomfortable; however, it needed to be said.

Genovese Jewelers did such great work us on a ring a little over a year ago. We went back a few…read moreweeks ago to have them do something with another ring! My aunt left me a ring. It had a really pretty stone, but it didn't fit me and wasn't my style. We worked with Rich and after discussing what I did and didn't like, we came up with a plan. We went the following week to pick it up and I didn't love it. It was well made, and what we had discussed, but it just wasn't right. So we talked about it and came up with a few new ideas. We finally landed on a new plan! It was ready in a little less than a week. And it's perfect! We've now worked with a few different people there. They're knowledgeable, creative, friendly, patient, and want you to be happy with the jewelry you purchase or have made. Their service is top tier! I highly recommend checking them out!

Nicole & Kennedy were absolutely amazing. They went the extra mile to make sure I got the ring I…read morelove! Their quality of diamonds are unmatched. Their communication was perfection, as I was very particular as to what I was wanting. I can't recommend these two, and this incredible store, enough. I love them!!!

I accompanied a friend here who had some jewelry to sell and figured I might as well sell a couple…read moreof items too. I have never been to a place like this so I had no idea what to expect. Evidently it is a family run store. Each person we dealt with was friendly. They patiently answered questions. Did we get a fair deal? I guess so. They quote you a price but you don't really know how much for each piece if you are selling a lot which was my friends situation. I would feel comfortable returning.

What i nice place i just had to use the bathroom but everyone in there was exceptionally…read morenice,wow,I'll be back soon

Had a great experience here selling an old school ring. A small place, parking on the street is a…read morelittle bit of a challenge but really fair pricing for those selling old gold.

Try to sell some stuff there but he was lower than others, nice enough guy but not best place to…read moresell gold jewelry

I had jewelry appraised and fixed. My experience was flawless. Dominique (owner) and his team…read morewere professional, timely, careful with my jewelry, trustworthy and consultative. Their pricing beat the competition. I was very happy with the end product and would work with Romantique Jewelers again. I would highly recommend this jeweler to others.

Found this incredible diamond butterfly necklace! It is exactly what I was looking for and at an…read moreunbelievable price. I shopped around and I've never seen anything similar. I'm so excited about my necklace. The store had an incredible selection and very attentive staff. I feel like the wide selection of designer jewelry allows for options in every price point. Very impressed! Will shop again

I took a ring to be repaired and the work completed in a highly professional manner. An artist in…read morehis profession!

Absolutely terrible. I went here to have a couple links removed from my watch. The older gentleman…read morewho let me in the door was rude and dismissive from the second I walked in. No hello or greeting from him. He just stared at me. I showed him my watch, and he got snippy with me and said, "What do you want ME to do?". He said he didn't have the tools to take the pins out and I should go somewhere else. (They obviously have the tools to do this, as it's an ordinary watch with pin links. He just didn't want to do it.) Will do, sir. You should treat your customers better. I will never go here again or recommend them to anyone. What a jerk.

I had a great experience at MSG and am thankful for the recommendation that pointed me to Mike and…read morehis staff. The time had come for me to purchase an engagement ring. I knew almost nothing about jewelry. Being the analytic type, this was going to take some time and research. After some online reading, I visited a select few jewelers. Some experiences were certainly better than others. As I was deciding which one to do business with a friend recommended MSG. It was late in the game and I really needed to make the purchase happen but I decided to give them a shot; one last stop. I originally worked with Katie who is knowledgable, friendly and was very helpful. I her absence one day (I made a few visits) I worked with Melanie who was also great. I set an appointment to look at loose stones with Mike Sr. My conversation with Mike ended up being the pivotal point in the entire process. He shared some unique and interesting insights into diamonds. I then decided that MSG is the place to be. In the course of events, I did take my fiance out shopping with me once, so we knew by this point exactly what ring she wanted. Time was running out and MSG did not have the ring she wanted. Mike Sr. bent over backwards in every attempt to get the ring, at the price, in a crazy short timeframe. At the end of the day, it just wasn't possible. I cannot put any blame on MSG. It was a very specific request with a ridiculously short turnaround. I talked to Mike almost daily as he worked at finding the ring. In the end, I had to buy the ring, with no stone, elsewhere. Honestly, I ended up at a big franchise jeweler that I really did not like for a variety of reasons. But that was the ring she wanted and only two places had in in their inventory. I came back to MSG to get my stone though. The quality and value of the stones at MSG was noticeably better than the "comparable" stones at almost every other jeweler I visit. I feel like i have a friend in MSG, Mike Sr and his staff. Elsewhere, I just felt like a customer. Most importantly, my future wife loves her ring and diamond in it sparkles and dances in the light.

In today's world, business is largely driven by social media, but when coupled with vis-à-vis…read morepersonal service, this is paramount. Michael George, president, and CEO of MSG Jewelers is exceptional. His expertise is a welcomed combination of years of industry knowledge and interpersonal skills that truly sets him apart. Trustworthiness and honesty are sought-after attributes in this business, but most of us don't know where to begin. Start here. You'll love where you end up. I did!

We just met Chris and Jess at The Diamond Bar (in T&C, behind Straubs on Clayton Rd) and I wanted…read moreto do a shoutout. Chris is the owner of this small business and has 15+ years in the jewelry business, specializing in custom design. We just went in for watch repair this time, but Chris' warm spirit plus dedication to serving customers of all types (and with all budgets) means that we will definitely be back! We plan to check out the whisky bar next time too. Very cool place that I would unreservedly recommend to anyone, whether you're looking for a one-time special piece or a long term jeweler.

I bought my wife's engagement ring (+both of our wedding bands) at the Diamond Bar. We had seen a…read morering at Tiffany & Co. that was exactly what my wife wanted. Chris was able to exactly mimic their ring to our specifications at 15% of the price. Chris's knowledge about diamonds and jewelry, in general, made me feel at peace with my decision of choosing them to make the jewelry we will be wearing for the rest of our lives.