My son has completed his treatment. We are very satisfied with the result. Dr and Staff are very…read morefriendly and willing to work with you on prices.

Disappointing experience. They quoted a price when took the appointment but asked me to pay…read moredifferent price during the visit and the lady at the front desk talking more loudly for no reason. I don't see any mistakes in my side and having all papers with initial quote with me but they way they were talking seems mistakes are in my end

Horrible. Dirty. No water was in use! The technician lost my guard that was made. Filthy room where…read moreguards were made. The receptionist was in tears about the office interactions. Don't use this office!

Dr Ring found a way to get me in quickly- before a long…read moreholiday weekend -after a crown came off and the repair was easy and painless.

After a terrible dentist experience when first moving to the area, I was hesitant to find another…read moreone, but I was way overdue. My friend recommended Hawthorn and I HAVE FOUND MY NEW DENTAL HOME! Kris was my hygienist, she was kind and gentle and gave me the best, most pain-free cleaning I've ever had. It was such a breath of fresh air. Dr. Westphal was equally as gentle, and very calm. His presence was very welcome. I will definitely be back again and again.

I've been with Hawthorne Dental for many years. My children have came here too. This past year, I…read morehad gotten a procedure done and that night all the work fell off. I explained to the staff and they still charged me 435$. I went to get a yearly exam and said I couldn't see them until I paid those expenses off. I asked the staff if I can get that expunged and said they willk talk to someone and never did. I'm extremely upset and they never told me about the expenses until I went up to the desk and expected the payment right then. I'm going to a different dentist.

My husband and I have been coming for a long time. On one appointment my husband had new insurance…read morethey called and said they could not verify it we gave them the information off of the card. They called back and said they were still unable to verify it. So we said to re-schedule the appointment and we would call insurance to figure it out. We called insurance and were told there were no issues. When our appointment time came they charged us $50.00 and were dishonest with my husband about the reason for the $50.00. I left several voicemails asking for someone to call me with zero return calls .I called today 3/14/2023 and the woman refused to refund the fee, refused to let me speak with a manager and said they do not have one, refused to let me speak to the doctor or leave him a voicemail. We rescheduled our original appointment two days prior when they called us. Their policy is 24 hours and it was well more then this. We have been coming here for almost a year and will no longer return after how we were treated today.

Warm, inviting, cozy, clean environment. Exceptional service!read more

I've been going to MVD for over 45yrs. I was one of Dr. Laura's original patients. The building is…read morenice, clean and the parking is great. Dr. Anh Phan is now in charge. (Dr. Pooja Patel has recently joined the team.)They handle basic dental care, extractions, cleanings, fillings, crowns and many other dental proceedures. Throughout the many years my family has been treated like members of a 'greater family'. Dr Phan provides caring advice and her diagnosis has always been spot on. Dr.Phan recently helped with a loose tooth. Both doctors have excellent knowledge and great tool skills. They are always friendly, respectful, and very helpful. My wife and both kids were also treated there and it has been equally great. It is a Quality shop. MVD has clean and nice rooms (since the expansion) Their equipmenty is well maintained, and have taken advantage of technology updates. They've always worked with my different health plans. (Jobs, retirement and now MEDICARE.) The office staff works hard to arrange & coordinate associative services (Like my oral surgeon) Their communication is spot on with text and email reminders. Probably the best part for me is that I can relax in the chair with little to no stress. The techs have good technique and soft hands. I always feel great after cleanings. Rest assured that the same great attention is given for more invasive procedures. Meramac Valley Dental is one and only provider for me. Jim

came in with a tooth broken in half, they seemed to really bush it off like it was no big deal. the…read morebest they could do was give me a phone number to call someone else.

TL;DR Great Doctor; Unprofessional front office; be careful of surprise bills and being screamed…read moreat. All the stars here are for Dr. Hwang and his medical team. He is kind, patient and a really phenomenal doctor. Unfortunately in the time from my last appointment to this appointment there have clearly been some changes to the front office staff. I write this review reluctantly because I tend to prefer a solution oriented approach but after both what I witnessed while waiting for my appointment and experienced myself it is important that patients approach this practice informed and cautious. While waiting for my appointment I witnessed Sonya, the financial manager, arguing very aggressively with a patient about the practices insurance and billing process. Clearly, the manner in which Sonya was communicating was neither professional nor informative. The patient left frustrated with no reassurance and no resolution to her concerns. My personal experience was completely bizarre and one I hope to never repeat with any medical practice. I have never been screamed at by a professional over any matter; mind you something as inane as an insurance claim. After my recent appointment, I received a text message from this office regarding an outstanding invoice. Naturally assuming this was for the appointment I had just had, I called to follow up with why my insurance had not covered the appointment. I find out that this is from an appointment I had in September of 2025; suddenly I had a bill for $395 I had never seen or been presented with from 9 months ago! Also on a separate equally hilarious and ridiculous note; it's been 9 months but they are going to charge me a late fee of $45 if I don't send them payment in 14 days! About a bill they didn't even know about... Now comes the ridiculous nature of the conversation; while Sonya admitted multiple times in the conversation that this was an oversight by previous individual in her position and also that she had missed this when communicating with me regarding my recent appointment; checking my insurance and confirming all the details... she was doing so while raising her voice and becoming increasingly aggressive and agitated. She hung up on me! I was absolutely not happy but never did I raise my voice, insult or belittle Sonya. I asked repeatedly for the office to take some responsibility and work with me towards resolving this matter and this was not something Sonya had the composure to handle. Sonya did not offer any solutions (like resubmitting the claim to insurance; calling on my behalf; verifying that they had even billed the correct insurance; ect) and acted as if this was just standard practice of the office to make mistakes and oversights the patients problem. Sonya is unprofessional and emotionally unsuited to communicating with patients regarding complex and at times uncomfortable matters. I have been in the medical and medically adjacent field for a combined 17 years and front office staff can either make or break the business of phenomenal physicians.

They are terrible. Do not do business with them! We had an appointment with them and they acted…read morelike we did not confirm appointment; and turned us away

We are new patients. Spouse has cancer. Needs dental treatment before radiation. They got us in…read moreright away. And moved appointments around to get things done e sooner, so he could begin radiation sooner

I had been a patient at this Office since 2023. Anything I was quoted for was Paid the Day of…read moreService. It's 2026. I received a Bill from a Collection Agency stating that I owe for services rendered in 2024! I called the Office to inquire. I was told that my Balance is Zero since they turned it over to a third-party for Collection. I called my Insurance Company, only to be informed that the Practice overcharged me for a Crown in 2024. Billing Manager has not returned my repeated calls! I was told she hasn't had time to review my Statements. I inquired about having an implant replaced. The Dentist told me that I should return to the Dentist that put it in. He has since retired, I stated. I wouldn't have been there if his Practice was open. They need individuals that are experienced in Billing.

My favorite dentist got married. She went from Verhoff to Hunemuller (sounds like Honeymiller). And…read morefortunately, she does good work and I like her, because unfortunately, I keep having very old crowns that need replacing. She's a delight to talk to, and always ensures I'm comfortable and not in pain. I got a night guard for teeth grinding and TMJ, too. Dr. Hunemuller et al answer my questions, and put me at ease. I still dread going to the dentist in theory, and I always expect the worst, and I'm always wrong. And I actually like my dentist. She makes time to compare dog photos, too.

Horrible place to go I had been going for a few years. The ladies that work the billing department…read moreare horrible they were sending me a bill to an email address that I had not used since 2005. So I called them myself after receiving a text message stating that I have a bill. The first call the lady did not know where the bill came from and that she would call me back in which she never did. So I get another text two months later and I ask her where are sending the bill because I have not received it she had an email address that hadn't been used in years. I had updated my email and send me the bill that was this month. I also asked her to send the treatment plan as well she never did. So today I receive a call from them a rude lady stating she sent you the info I only have the invoice that's not what I asked for so I said send it please. She goes on to say well this is your last chance to pay the bill I said hold now I just received the bill. The bill is late because I never received and I do not go to that dental practice anymore I followed my dentist who left as well. This is very rude and unprofessional I don't recommend them at all.